Debt Free Advice - Newham Reviews 16

TrustScore 4.5 out of 5

4.5

Community Links, 105 Barking Road, E16 4HQ London, Greater London, GB


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Rated 5 out of 5 stars

Professional respect me and my mental health issues and was friendly and polite with me and helped me with my mental health issues and I will be able to recommend him to anyone else who might have t... See more

Company replied

Rated 5 out of 5 stars

I had an appointment with Ashama Haque and my experience at the appointment was very good. The advice provided was extremely helpful and has put me at ease. Thank you

Company replied

Rated 5 out of 5 stars

I had an appointment with Ashama Haque. She has provided me with advice and explained my options to me thoroughly. She has given me hope and the breathing space for 60 days will help me alot to think... See more

Company replied

Rated 4 out of 5 stars

I was happy with my experience after attending community links. I was made aware of options I did not know I had to improve my situation. My adviser Ashama was very helpful and helped me feel positiv... See more

Company replied


Company details

  1. Debt Relief Service

Written by the company

Debt Free Advice is a coalition of charities led by Toynbee Hall that provides free, expert advice to everyone with problem debt. We're here to help you with any money worries you may have. We'll work to prioritise your bills and debts, write letters on your behalf, and advocate for you.


Contact info

  • Community Links, 105 Barking Road, E16 4HQ, London, Greater London, United Kingdom

4.5

Excellent

TrustScore 4.5 out of 5

16 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

1st class service

I had an appointment with Ashama Haque and my experience at the appointment was very good. The advice provided was extremely helpful and has put me at ease. Thank you

22 August 2024
Unprompted review
Debt Free Advice - Newham logo

Reply from Debt Free Advice - Newham

Thank you for the wonderful review and for taking the time to share your feedback with Debt Free Advice Newham.  We are ecstatic that your expectations were met - and Ashama was helpful!

Rated 5 out of 5 stars

Life Saver Professional respect me and my mental…

Professional respect me and my mental health issues and was friendly and polite with me and helped me with my mental health issues and I will be able to recommend him to anyone else who might have to do the SAME as me
Thank you and God bless you 🙏
hope for Light

20 August 2024
Unprompted review
Debt Free Advice - Newham logo

Reply from Debt Free Advice - Newham

Thanks for the awesome review, Mark! We work hard to meet expectations like yours, and we’re happy to hear you had a good experience.

Rated 5 out of 5 stars

David was my debt advisor and from the…

David was my debt advisor and from the start to the finish he was so helpful. I am so grateful for this service.

11 July 2024
Unprompted review
Debt Free Advice - Newham logo

Reply from Debt Free Advice - Newham

Thank you for taking the time to let us know about your experience with the service. We are pleased to hear that David was able to help.

Rated 4 out of 5 stars

I was happy with my experience after…

I was happy with my experience after attending community links. I was made aware of options I did not know I had to improve my situation.
My adviser Ashama was very helpful and helped me feel positive about my options for managing my debts

21 March 2024
Unprompted review
Debt Free Advice - Newham logo

Reply from Debt Free Advice - Newham

Thank you for the wonderful review and for taking the time to share your feedback with Debt Free Advice Newham.  We are ecstatic that your expectations were met - and we were able to assist you. We're happy Ashama was helpful!

Rated 5 out of 5 stars

Appointment

It was my first time using the service and Ashama was my advisor. She explained everything to me thoroughly and provided me with great advice. I feel less anxious and more at ease that I am receiving support. I found the appointment very helpful and was unaware of some consequences of my debt. Thank you for the advice. My English was limited and Ashama was very understanding and explained things to me at my own pace and ensured I understood before moving on.

7 March 2024
Unprompted review
Debt Free Advice - Newham logo

Reply from Debt Free Advice - Newham

Thank you for leaving us an excellent review. We're thrilled you loved your experience and we'll be sure to pass along your kind words to Ashama. We put customer satisfaction as our priority and your review reaffirms the hard work we contribute daily.

Rated 5 out of 5 stars

I had a positive, professional experience dealing with Ashama from depth free advice, she told me of my options going forward, and explained everything completely positive

I had a professional, positive meetings with Ashama , which resulted in the outcome i wished for thank you

13 November 2023
Unprompted review
Debt Free Advice - Newham logo

Reply from Debt Free Advice - Newham

Thank you so much for your positive 5 Star rating on your recent visit to Toynbee Hall - we're happy Asahama was helpful!

Rated 5 out of 5 stars

Yes very good and very helpful

Yes very good and very helpful. Ashama was very helpful and so was Riyad, I am very thankful for what they have done, I am no longer stressed since this has now been sorted. Happy to say my debt relief order has been approved.

9 November 2023
Unprompted review
Debt Free Advice - Newham logo

Reply from Debt Free Advice - Newham

Thank you for the wonderful review and for taking the time to share your feedback with Debt Free Advice. We are ecstatic that your expectations were met - and we were able to assist you.

Rated 5 out of 5 stars

Great service

I had an appointment with Ashama Haque. She has provided me with advice and explained my options to me thoroughly. She has given me hope and the breathing space for 60 days will help me alot to think about what I want to do in the future and allow me to maximise my income by getting extra hours at work. I'm hoping to get back on track and sort my issues out. Very grateful for today's appointment and look forward to reviewing all other debt options that she provided during the breathing space.

9 November 2023
Unprompted review
Debt Free Advice - Newham logo

Reply from Debt Free Advice - Newham

Thank you for leaving us an excellent review. We're thrilled you loved your experience and we'll be sure to pass along your kind words to Ashama. We put customer satisfaction as our priority and your review reaffirms the hard work we contribute daily.

Rated 5 out of 5 stars

I am very happy because Ashama is very…

I am very happy because Ashama is very professional and has a lot of patience. I recommend her to everyone. She is wonderful!

13 October 2023
Unprompted review
Debt Free Advice - Newham logo

Reply from Debt Free Advice - Newham

Thank you for the wonderful review and for taking the time to share your feedback with Ashama.  We are ecstatic that your expectations were met - and we were able to assist you!

Rated 5 out of 5 stars

Happy customer

I am very happy with the service today provided by Ashama. I have been able to understand more about my debt that I was unsure of. I feel relieved that I am able to get the support in this time of my life. I feel reassured that I will get the support I need and this will allow me to sleep peacefully without being scared. Ashama has helped me contact my creditors when I was unable to and get information for me on my accounts which I was unaware of. Thank you

12 October 2023
Unprompted review
Debt Free Advice - Newham logo

Reply from Debt Free Advice - Newham

Thank you for leaving us an excellent review. We're thrilled you loved your experience and we'll be sure to pass along your kind words to Ashama. We put customer satisfaction as our priority and your review reaffirms the hard work we contribute daily

Rated 5 out of 5 stars

Absolutely excellent service in a day…

Absolutely excellent service in a day and age of contract its important to have the knowledge and to understand the laws around you so you can't be walked over by companies I phone with a problem not in there area but they helped me towards were I could I can't rate them high enough I hope this and all the the other debt help service carry on in to future they are needed

4 September 2023
Unprompted review
Debt Free Advice - Newham logo

Reply from Debt Free Advice - Newham

Bradley, thank you for the great review! We really appreciate you taking the time to share your experience with DFA Newham. Until then, we’re here if you need anything in the future

Rated 5 out of 5 stars

Ashama really clarify all my doubts…

Ashama really clarify all my doubts about how I need to proceed during this financial hardship I’m going through.
I really appreciate it.

4 August 2023
Unprompted review
Debt Free Advice - Newham logo

Reply from Debt Free Advice - Newham

We're happy to see that you had a 5-Star experience with Ashama at Debt Free Advice Newham - thanks for sharing!

Rated 5 out of 5 stars

Really helpful service

28 July 2023
Unprompted review
Debt Free Advice - Newham logo

Reply from Debt Free Advice - Newham

We are incredibly grateful that you took the time out to leave us a 5-Star review Mr Visser

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