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Horrible customer experience. Hitansh Arora refuses to help at all, says he needs a NDA in order to give even a debt buyers name, tells me to "use google" when all I did was ask for a starting point... See more
Company replied
Very happy to work together with Debexpert group specially Henry with excellent clients service and they teamwork is very professional, helpful and knowledgeable they goes the extra mile to close for... See more
Not FTC approved. No true auction house. No seller control. No fair rules for both sides. Flakey at best, what are the rules? Worst customer communication specially with "Henry" aka Hitansh Aror... See more
Company replied
Company details
Written by the company
Debexpert is a fintech company that works with a large network of consumer lenders, residential and commercial lenders, as well as auto loans originators. Debexpert uses a unique auction platform that allows sellers to get the highest market price for their portfolios. Operations take place on an end-to-end encrypted loan marketplace, ensuring high security and data security during the sale process. According to debt buyers, who are clients of the company, a big advantage for them is the availability of a mobile application that allows you to always be online and participate in transactions on the platform.
Contact info
257 Old Churchmans Rd., 19720, New Castle, United States
- +1 302 703 9387
- info@debexpert.com
- debexpert.com
Breach of guidelines
Awesome Experience Working with Great Debexpert Group
Very happy to work together with Debexpert group specially Henry with excellent clients service and they teamwork is very professional, helpful and knowledgeable they goes the extra mile to close for any of the clients. I really admire his work ethics. He is very hardworking and always has answer to our questions .Best part he’s always available to help. I would highly recommend they services. Thank you
14 September 2022
Wonderful communication and support
Wonderful communication and support. I have always had all of my questions answered quickly, and everyone has been accommodating to make the process as easy as possible. I always look forward to seeing the new offerings, and am excited to be building a relationship with a great company!
14 September 2022
Professional
Professional, fair, and goes the extra mile to close note purchases--especially important when dealing with unrealistic/difficult sellers.
13 September 2022
Rep at debexpert.com makes working with the platform easy.
Our rep at debexpert.com has always been very proactively communicative, reaching out to make sure we are aware of trades that fit our buying box and easily accessible to answer questions and help facilitate the process.
11 April 2022
I gave Debexpert 5 stars because they…
I gave Debexpert 5 stars because they have excellent client service. They know their customers and check with them to make sure they have seen product that fits their criteria. Hitansh has been very helpful and knowledgeable.
7 September 2022
There is a good variety of notes though…
There is a good variety of notes though some have very low balances. Customer service is good, and the turnaround time on answering questions is very short.
7 September 2022
Great Experience
The site was easy to navigate. Henry was extremely helpful and knowledgeable.
7 September 2022
The Debexpert team was extremely…
The Debexpert team was extremely helpful. Carlos, Henry, and Mike made the process simple. I would HIGHLY recommend them to anyone needing their services.
7 September 2022
Great experience dealing with Henry Arora
Henry is the Business Development rep assigned to our small boutique real estate investment firm. Henry is great with follow-up and answering any and all questions I have. We have been very pleased with both your platform and Henry's service and "can do" approach.
7 September 2022
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