a lovely experience! all the products were shipped in a high quality bubble mailer that made sure the albums were protected, and the photocards were wrapped seperately as well! it is obvious lots of c... See more
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Company details
Written by the company
Dream Destination for Cute Authentic Character Goods, Sanrio Merchandise, Korean and Japanese Stationery and K-POP.
Contact info
London, United Kingdom
- info@dearmyfavorite.com
- dearmyfavorite.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 6% of negative reviews
Typically replies within 24 hours
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no order and not reachable
I ordered from them before and while the email communication was non-existent before it still arrived. Now I'm waiting for an order from May or June and I have tried everything. They don't even reply on Instagram, where they're happily posting every day and their comments are deactivated. Seeing the other comments I'm assuming something happened and I would be willing to change this review if there is an explanation but the current situation is unacceptable (and I really don't want to induce legal steps, please do something!)
Quality of items were great and…
Quality of items were great and shipping was completed as listed on the preorder items!
Im still waiting for my item since OCT…
Im still waiting for my item since OCT 17 yes its preorder im just frustrated that theres 0 communication why do I have to email 3 times and no response not even an utomatic email. They should fix up. But I will update when the items arrive.
It was a delight ordering through them
It was a delight ordering through them. Everything came on time and in tact. I will be definitely ordering again.
Terrible customer service
Ordered pre-order photocards in February. Constantly had to chase them up for an estimation on when they would ship as months had passed. They eventually ship them out and it appears like they got lost in transit. Tried emailing them and messaging on Instagram to get no reply.
The shipped everything when they said…
The shipped everything when they said they would. It got here quickly with nothing missing!!! Super helpful when I had my email wrong on my order and got it corrected.
Photocard
All the official photocards I buy from dearmyfavorite are legit and I happened to nab this selling of Dominate : Celebrate POP-UP ver of Han that I have been searching EVERYWHERE for that wasn’t over £30! Never had an issue with the seller with all the previous orders I’ve done. My main, and only, shop for photocards :)
Item not received
Item not received. Follow up emails ignored. Avoid!
Shambolic Service
Ordered midnight mirage pajamas which was pre order product set to be in stock by end of September. I ordered on Nov 15, and receive no updates at all on status for 8 days, tried contacting via every single way, email, instagram, online chat and absolutely no replies. Highly unrecommended, you will have great uncertainty on when your product will arrive.
Han SKZ POB
I ordered the Han celebrate pop up POB with the SKZOOs and it arrived safely!
Everything was perfect
Everything was perfect. The website ist really nice, prices are good , delivery on point, well packaged products and sweet freebies. Thanks a lot !
Not the best communication but still a…
Not the best communication but still a great shop. Shipping is always fast and in good condition
Will order again!
Everything i ordered arrived on time and in amazing condition, will definitely order from them again!
Girl, just go to another seller, literally ANY other seller
Y’all… please avoid this bootleg lil store at all costs 😭😭😭😭 There’s no communication with them and the pre-order dates feel like they just pulled them out of a hat and said “yeah that sounds good”. If it says shipping is in February, ur gonna be waiting for many many MAAANYYY more months. (Mind you, I haven’t gotten any updates or even a reply back to any of my emails since I ordered something nearly half a year ago. And yes I know about the “customer service” hours.) Is this website ran out of someone’s basement? omfg I’m actually shocked that anybody can be this bad lmfao
Dreadful customer service
Dreadful customer service, my item was meant to be shipped end of October 2025, it's now the 14th November and they have ignored all contact from me, not replied to me once! I gave them enough chances to respond and I am now out of pocket! I get there can be delays but you could respond to queries!
Great order experience!
The package arrived quickly and safely! I also got some cute freebies! I'm so happy with my order 🤍
No complaints
I ordered a Zerobaseone album on sale and delivery was quick (noting that it was already ready to ship). Nice packaging, no damaging whatsoever and came with a top loader as a freebie. I'm pleased :]
so so kind!
so so kind!! everything was wrapped PERFECTLY and all came in beautiful condition and safely! i will be buying from again, thank you 💓💓
So good! I'll be buying again!
Stock was shipped very promptly, everything arrived well and it was perfect! Just what I ordered!
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