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Fanscheer Reviews 2

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TrustScore 3.5 out of 5

3.4

Sportswear Store
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Company details

  1. Sportswear Store

Written by the company

Lass deine Leidenschaft in maßgeschneiderte Sportskleidung fließen. Verleihe jedem Detail deinen unverwechselbaren Spirit. Von dir designt. Für dich gemacht. Zeig deinen sportlichen Geist – ob auf dem Court, im Gym oder im Alltag. So einzigartig wie du.

Contact info

3.4

Average

TrustScore 3.5 out of 5

2 reviews

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Replied to 100% of negative reviews

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Rated 2 out of 5 stars

product has not arrived

It's been 2 months since I ordered it and there's still no sign of the product arriving, but is it okay to trust it?!

24 January 2026
Unprompted review
Fanscheer logo

Reply from Fanscheer

We apologize, but generally speaking, products ordered two months ago should have already been delivered.
Please check your email to see if you missed any communication from us. If you haven't received anything after checking, kindly provide your order number to our email address: service@de.fanscheer.com, and we will assist you in investigating the issue.

Rated 4 out of 5 stars

Great work. But not easy to get info

The ordering process is very cool and self explanatory. Now we’ll see how the product will turn out. I might adjust my Review then.

EDIT: The experience took a very strange turn…. I ordered 3 Jackets in two orders, two days apart from each other. I keep on getting updates on the SECOND order. But the first order was never acknowledged by fanscheer. I‘ve never received any confirmation of said first order. Unfortunately the first order also was the more expensive one, since it contained TWO JACKETS. And fanscheer received the payment via PayPal.

I tried several times to get any information via Emails according the issue and I always received the same generic reply, telling me that my order is on the way and that my patience is appreciated. But not with one word was I assured, that the upcoming delivery would contain BOTH orders or at least got any update on my first order.

The delivery is still on it’s way. So, as soon as I have a chance to see what I actually receive, I’ll update again… maybe fanscheer sees this update and gives me an update through here?!

EDIT 2: The first part of my order just arrived… AND ITS THE ONE I PREVIOUSLY GOT NO INFORMATION ABOUT. And the items are WONDERFUL!! Great details! Everything in good quality. Slightly oversized but looks awesome!! Now I just wait for the last one to arrive…

EDIT 3: And it did 30 minutes later. Funny enough with a completely different delivery service. And it’s also just as perfect!

So: to resume…. Everything went well in the end. I’m just taking away ONE STAR due to the rather exhausting communication. Maybe you guys try to actually answer the questions asked and not use pre-arranged answers because they very often don’t contain the required information. Other than that: GREAT WORK!

12 December 2025
Unprompted review
Fanscheer logo

Reply from Fanscheer

Thank you for your recognition of our ordering process! We are delighted to hear that you found the experience clear and smooth. Your satisfaction is very important to us, and we equally value your actual experience after receiving the product. 😊

If you need any assistance during the process, we're always here to help.

Thank you for your feedback. The order confirmation email may have been filtered into your spam or shopping-related folders. We will also investigate our backend systems to ensure every order confirmation is successfully delivered.
Shipping updates are provided by the logistics company, and there may be delays in their information updates. We apologize for not being able to provide you with more detailed shipping updates promptly. Should there be any updates, we will ensure to provide timely feedback. We sincerely appreciate your purchase and look forward to offering you a better experience next time.

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