Ordered an item 3 weeks ago and haven't heard anything since the confirmation email. Contacted them to try to see what's happening through 2 different channels. They've got my money and I haven't got... See more
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See what reviewers are saying
Goods required where in stock, informed about dispatch and received within time period given. Well packaged and also in a sealed plastic bag incase of damage/leakage. Also enclosed leaflet gave instru... See more
DDW Online has excellent responsive customer service and quality of the Product is super good. Delivery and Packing was excellent. I have added this supplier to my Favourite. Previously I have purchas... See more
Easy ordering, good communication, our new draining -board rack arrived within a few days and was exactly what we wanted to replace our old, worn out one. Thank you DDW Online!
Company details
Written by the company
"An independent e-commerce business based in North Yorkshire. Offering a wide range of Home, Garden & Diy products with same day dispatch when ordered before 1pm. If you can't find what you're looking for give us a call and we will try and source it for you."
Contact info
5 - 11 West Avenue, YO14 9AA, Filey, United Kingdom
- 01273512001
- sales@ddwonline.co.uk
- ddwonline.co.uk
4.4
Excellent
307 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Radio Silence
Ordered an item 3 weeks ago and haven't heard anything since the confirmation email. Contacted them to try to see what's happening through 2 different channels. They've got my money and I haven't got anything
12 October 2026
Unprompted review
Great prices and services
Great prices and services. Been using them for 3 years and will continue to do so.
9 May 2026
Great
The order was simple and haste free and arrived. Thank you DDW.
The only downfall was I paid an extra £5 for next day delivery (Saturday delivery) and the item didn't arrive until Monday which would have been a fiver cheaper. I paid the extra as I needed the item on Saturday.
8 May 2026
Package arrived quickly The reason I…
Package arrived quickly The reason I didn't give five stars was because I didn't get a confirmation email when I ordered
12 January 2026
The whole process was seamless.
19 December 2025
Excellent product at a great price and…
Excellent product at a great price and delivery on time. Would definitely use DDW again.
13 November 2025
Lovely marbles in a great retro tin….it…
Lovely marbles in a great retro tin….it arrived with a dent in the tin which was disappointing but luckily it’s not a gift so I didn’t bother to return
7 August 2025
Excellent service
5 August 2025
Missing service and stock
Ordered on Friday with published delivery time Monday-Tuesday. On a weekend I passed by the shops selling similar stuff but relied on DDW delivering. Monday - status has not changed. Gave them a call, the person on the other end could not give any details, promised a call back. Never happened. On Tuesday I could not wait any longer as this was holding other jobs - drove to another store and bought a replacement. Checked the order status: CANCELLED. No notification, nothing. At least they refunded the money, but not the time . In my black list now.
25 July 2025
All done as promised
21 July 2025
First rate service
First rate service, as usual.
Quality product at a reasonable price.
Fast delivery.
14 May 2025
Items were dispatched promptly.Mistake…
Items were dispatched promptly.Mistake on post office side so later delivery but allgood in the end
3 May 2025
everything good
28 April 2025
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