DDOWNLOAD Reviews 

1,450
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 478 reviews, reviewers overwhelmingly had a great experience with this company. Active customers frequently praise the exceptionally fast and reliable download speeds, noting that system performance remains smoothly stable during daily usage. Many people also point out that the clean and intuitive interface makes file management simple, while the subscription pricing offers great overall value for money. Some reviewers were not happy with payment methods, mentioning unexpected extra charges and rigid billing options during checkout processes. Some individuals additionally encountered very frustrating problems regarding transaction errors, missing customer support responses, or sudden account suspensions without receiving any clear explanations.

What people talk about most

User experience

Customers had positive experiences with user experience, highlighting consistently fast performance, smooth... See more

Service

People report positive experiences with service, highlighting that it runs smoothly without downtime,... See more

Price

Users describe positive interactions with price, noting that the subscription offers a reasonable... See more

Payment

Reviewers mention ambiguous feedback about payment, with many customers praising the wide range of options,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been using ddownload.com for a while now, and I’m really impressed with the speed and reliability. The downloads are always fast, and I’ve never had any issues with files or broken links. The int... See more

Rated 5 out of 5 stars

I’ve been using ddownload.com for quite some time now, and I’m truly impressed! 🌟 The service works incredibly fast, and downloading files is absolutely hassle-free. Everything is clear and easy... See more

Rated 4 out of 5 stars

In principle, DDownload can be used every day. However, there are also restrictions that reduce traffic. The daily limit could be increased slightly. If you want to pay annually and remain anon... See more

Rated 4 out of 5 stars

Overall, I’m very satisfied. Since the hard drive replacement, I haven’t encountered any issues. Unfortunately, the download speed has dropped to around 5 MB/s over the past three months, whereas I pr... See more


Company details

  1. Cloud Computing Service
  2. also in
  3. Cloud Storage Service
  4. Software Company
  5. Web Hosting Company

Written by the company

DDownload is a fast, secure, and affordable cloud service for online storage, remote backups, and high-speed downloads. With DDownload Premium, users benefit from instant file access, 200 GB daily download volume (6000 GB/month), parallel downloads, and no speed limits – all at a great price. We support most download managers and ensure fast delivery worldwide. Whether you need to store, share, or download large files, DDownload is your reliable solution. Trusted by thousands of users, our service focuses on performance, privacy, and simplicity. Start with a free account or upgrade to Premium anytime. We value every review and appreciate your honest feedback to help us improve. Leave your rating today and experience the power of truly unlimited downloads.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 38% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.5

All reviews

(1,450)

875 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent for downloaders

Very good server speed globally and a very wide spread content makes Ddownload a great product with an excellent pricing. And tnot to forget o mention, that the customer service is quick and efficient. I am really happy with it since years.

4 February 2026
Unprompted review
Rated 4 out of 5 stars

Good experiences and a reliable service

I've been using ddownload.com for a while now and have had good experiences.

With a premium account, download speeds are stable and file availability is usually good. In this respect, the service is reliable.

29 December 2025
Unprompted review
Rated 5 out of 5 stars

Reliable Hosting with Excellent Performance

A dependable hosting provider with an excellent price-performance ratio. The service has been running smoothly for years without any downtime. Credit card payments are supported and work without issues. Performance is consistently fast and stable. Overall, I am very satisfied and can confidently recommend it.Paying by credit card also has its advantages and it works.
Speeds are fast and stable.
I am satisfied and can recommend it.

24 January 2026
Unprompted review
Rated 5 out of 5 stars

Easy and reliable

The download worked without issues and the site was easy to use. Speed was good and everything functioned as expected. No complaints.

24 January 2026
Unprompted review
Rated 5 out of 5 stars

Great speeds and affordable filehost

Great speeds and affordable filehost if bought at discount. Although I'd have appreciated it if it was rather monthly limit than daily limit. I have a very fast gigabit connection (>1gbit) and I could really use the bandwidth in a day.

22 January 2026
Unprompted review
Rated 1 out of 5 stars

Incorrect double payment - DDL keeps the money - no refund

I paid for the 365d offer by bank transfer and received an error message. I repeated the payment using a credit card. Later, I saw on my bank account that both payments had been successful.

I submitted a complaint via ticket and email. I was asked several times to provide screenshots of the transactions, I have provided everything they asked for, after which there was no further response for several week (payments at 2025-12-24, today 2026-01-22, no refund, no replies).

DDL simply keeps the money without refunding it.

21 January 2026
Unprompted review
Rated 1 out of 5 stars

Site links you to fake 3rd party Paypal payment page

I have paid for a months sub just to try it out and I get an invoice from this company. Which is all good and well for 15 euro. Then I also got another paypal invoice for joint supplements from some Alexi fellow on gmail, that has cost me an additional $21 dollars. This site was a third party fake site supplied by ddownload to make you input your details into. This is fraudulent for sure. I quote your policy "These services are provided by a third party provider which also all payments are processed via an SSL connection and our online payment provider is fully PCI DDS Level 1 compliant which guarantees you that your payment information is safe". Scam site and scam payments. It's supposed to be secure but it is not safe as you actively lure people with fake paypal payment pages. I have reported this to paypal. I have also raised a ticket for a full refund as this has soured my experience. Terrible shady business

21 January 2026
Unprompted review
DDOWNLOAD logo

Reply from DDOWNLOAD

Dear Andrew,

Thank you for taking the time to share your feedback.

We would like to clarify that there is no fake or fraudulent payment page involved. We work with authorized resellers who sell official premium keys and, depending on the product and region, payments may be processed via different third-party payment providers, including PayPal. This can sometimes result in separate invoices or redirects, which may understandably cause confusion.

We do not operate fake payment pages, nor do we collect PayPal credentials ourselves. All payments are handled by certified third-party providers.

If there was any issue with a charge or if something looked unclear, we kindly ask you to contact our support team directly. We are always happy to review the case and assist with refunds or clarifications where appropriate.

Support: info@ddownload.com

Thank you for your feedback – it helps us improve our communication and user experience.

Kind regards,
DDownload Support

Rated 5 out of 5 stars

I’ve been using ddownload.com for quite…

I’ve been using ddownload.com for quite some time now, and I’m truly impressed! 🌟 The service works incredibly fast, and downloading files is absolutely hassle-free. Everything is clear and easy to navigate, so even new users can find their way around without any trouble.

The customer support deserves special recognition – they’re efficient, helpful, and very friendly. Responses come quickly, and every inquiry is handled with great professionalism.

I can confidently recommend ddownload.com to anyone who values speed, reliability, and excellent support. It’s truly one of the best file download services I’ve ever used! 💪🔥

21 January 2026
Unprompted review

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