Dazuma Reviews 551

I found just what I was looking for. I was wanting a couple of outdoor solar lanterns. I found this pair that matches some of the things I have inside my home. these are exactly my style! I hope they work well and are durable enough to leave outside year round.

Great products! Beautiful and unique. Purchased several items from them over the past year and everything is high quality and very reasonably priced. Have not seen anything like what I purchased elsewhere. They also have wonderful customer service and are very responsive. I highly recommend Dazuma!

Looks like a nice product that fits my project

Great company to deal with and they honor the warranty of the products they sell! Definitely it from them again!

Please read and do not buy from this company. Chinese company and if product does not work, you cannot get a new one. I had several parts that were broke in the beginning and they attempted to fix but now nothing works and they have walked away and no concept of getting money back. I am filing a Better Bureau complaint.

Website is great 👍. Easy-to-use and your products are pretty. You have lights that companies here in USA don't have. One of the reasons I bought with you all. The prices are a little high. You can reduce the price if you buy a certain amount of dollars. Example. Package your lights better, the mail system is good for damaged boxes, no matter how good you wrap them.

Great customer service….Shai was very professional and helpful….

I had never ordered from Dazuma before, and I can positively tell you that this company's customer service team goes above and beyond just about any other...bar none. I had ordered two solar lanterns. When I received my order, the lanterns were not exactly what I had anticipated, so I ended up returning one of them. One of the lights didn't work, but without hesitation, they told me to just keep the defective one but to return the other. The customer service department reassured me that a complete refund would be given to me. Customer service stayed in touch with me via phone calls, text messages, and by email and always so cordial, polite, and so kind. As soon as they received the light, I was immediately given a complete refund. I don't always give any kind of review, but in this case, I wanted to be sure that Dazuma's customer service team was duly publicly noted for their outstanding service. Thank you, Dazuma!

I was interested in purchasing a bubble chandelier for my kitchen and before doing so I had several questions. Each response to my questions were timely, thorough and insightful, and Dazuma customer service was always delightful to communicate with. I just placed my order today and based on my experience with Apple (she rocks!) I expect all to go as smoothly as my conversations. Can’t wait to install this beautiful chandelier above my kitchen island.

I was spinning store to store online to find a best luxury and favorite lamp for my bedroom decorate wooden panels wall and fortunately found it here with DAZUMA and ordered today. My bedroom will looks great and giving stunning show either. Appreciate this site for such great design and product.

Presentation of product is excellent as is the order process.

Easy ordering. Shipping came earlier than expected. Lights look great. A little confusing on transformer requirement, but after I received them, it was easy to figure out.

Had great customer service from
The representatives.

Easy communication. My telephone was always answered.

when I had questions on my order they were prompt when answering.

Great service

I received 4 solar RGB spot lights thinking that the light could change to any color within the spectrum. My client primarily wanted a standard warm light with the ability to change the color during holiday seasons. The light will graduallly move through the whole spectrum of colors, but the only static colors that were selectable were Red, Green, and Blue. The lights and solar cells look well constructed, but the functionality is not what my client desired. So, we contacted customer service.

Apple provided prompt and very helpful assistance for an exchange to warm white lights which my client agreed to and the lights are currently in transit back to the return address provided. So far, no complaints with the process. Will update review after receiving and reviewing the warm white light solar spotlights.

I was happy with the representative who helped me.

The presentation of the products and descriptions were very helpful in deciding to purchase the items of interest.

Arrived on time and was well packaged. It only took a few minutes to install and it worked perfectly. We get favorable comments on how unique and fun it looks.