David James Limited Reviews 

123
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently found the process of selling their car to be easy, straightforward, and hassle-free from start to finish. Reviewers frequently highlighted the professionalism, helpfulness, and polite nature of the staff, who kept them informed throughout the process. Many customers received competitive and fair prices for their vehicles, often better than other options, with prompt and quick payment upon collection. The overall user experience is consistently described as smooth, efficient, and stress-free, leading to high recommendations.

What people talk about most

Service

Clients share positive opinions on service, frequently describing it as smooth, hassle-free, and efficient... See more

Staff

Users describe positive interactions with staff, highlighting their helpfulness, efficiency, and... See more

Price

Customers consistently note positive experiences with price, often receiving competitive and fair offers for... See more

Payment

People report positive experiences with payment, highlighting quick and efficient transactions. Customers... See more

User experience

Consumers find the user experience to be overwhelmingly positive, describing the process as smooth, seamless,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sold my Golf R through Kylan. Made the whole process easy and straightforward. Better offer than anywhere else. Jordon came down to check it thoroughly. Once he was happy the paperwork was sent a... See more

Rated 5 out of 5 stars

Just sold my Audi Rsq3 to David James. The whole process from first contact to receiving my payment was so smooth and stress free. I would particularly like to thank CJ for his professionalism from... See more

Rated 5 out of 5 stars

An absolute seamless, stress free reluctant sale of my beautiful BMW 135i msport! Kept me informed throughout the full process. Can not fault this company and if you fancy buying a stunning piece of m... See more

Rated 5 out of 5 stars

Had a brilliant experience selling my car through motorway to David James. CJ who dealt with the transaction was superb, very clear and responsive to any queries. Taylor who came to collect the ca... See more


Company details

  1. Vehicles & Transportation

Information provided by various external sources

Used Car Sales & Professional Vehicle Sourcing | Used Cars for sale in Newcastle Upon Tyne, Tyne and Wear


Contact info

4.8

Excellent

TrustScore 5 out of 5

123 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.8

All reviews

(123)

68 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Such great service and attention from…

Such great service and attention from Kylan.He really made everything effortless from start to finish.Also,Ian who came up to collect car was very helpful with any questions.
I would not hesitate to recommend David James.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Best company I have dealt with.

Excellent service from Kylan selling my RSQ3 really nice guy and a pleasure to do business with and Ian who collected my car he is a diamond for the business too information was impeccable. I wouldn't hesitate in either selling or buying or recommending cars from David James very professional business.

29 May 2026
Unprompted review
Rated 5 out of 5 stars

This is the second time I have done…

This is the second time I have done business with David James, Kylan was most helpful gaving a good buy back price for my vehicle, hassle free collection and payment made promptly on the day hand over.

19 May 2026
Unprompted review
Rated 5 out of 5 stars

Recently sold my car to David James

Recently sold my car to David James. could not fault them one bit. Kylan, Ian and the rest of the team were brilliant. Fast, Friendly and very efficient. I would recommended selling your car here. Be honest about your cars condition and you will have no issues with the price you are quoted. thanks again all. 10/10

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Great experience selling my Audi

Great experience selling my Audi to David James. Kylan was excellent throughout – communication was clear, easy, and everything was handled in a straightforward and professional way.

Taylor, who came to collect the car, was also a really nice guy and made the handover process smooth and hassle-free.

Overall, a very positive experience from start to finish. Would definitely recommend.

18 May 2026
Unprompted review
Rated 5 out of 5 stars

Thanks to everyone at David James!

Recently sold my M240i through David James and was an absolute pleasure to deal with!
Other garages had either quoted unrealistic prices, or had an attitude as if they didn't care about the car or customer. Kylan reached out and helped get all the details finalised within a couple of days, and the car was collected the following week.
Was sad to see the car go but couldn't have left it in better hands!

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

I filled out a valuation online and Kylan came back quickly with an offer I was happy with. Ian travelled 5 hours to collect the car, he confirmed the car was as described and I had the full price agreed paid into my bank allowing me to buy my new car the same day.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Selling your vehicle

Sold my car to David James through CJ who was great and professional from start to finish, the process was very smooth and hassle free unlike many online buying sights, there prices are also competitive.

14 May 2026
Unprompted review
Rated 5 out of 5 stars

Thoroughly recommend DJL!

I honestly couldn’t recommend DJL enough if you’re selling a performance car. Sold my Golf R to them this morning and the whole experience was spot on from start to finish. They offered around 10% more than both WeBuyAnyCar and the dealer part-exchange, which immediately stood out.
What really impressed me though was how smooth everything was — finance was settled hassle-free, communication was clear and quick the whole way through, and there was absolutely no messing about or haggling when they came to collect. Just a straightforward, professional service done properly.
Made the whole process a lot easier than I was expecting!

13 May 2026
Unprompted review
Rated 5 out of 5 stars

Superb Service

Superb Service. Fantastic Renault Traffic Sport+ and it’s immaculate. Great price, super deal, extended warranty & really good turn around time. Payment was easy to transfer & got a great deal. Cannot fault David James Commercials, staff were great, helpful & informative. Very satisfied. A great choice of commercial vehicles to choose from. Would definitely recommend.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Just sold my BMW through Kylan

Just sold my BMW through Kylan. It’s the first time I have sold a car this way and it was seamless. I was kept updated throughout and the sale process was quick and easy. I would definitely use them again and would highly recommend 👍

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Just sold my X3M to David James

Just sold my X3M to David James - 100% upfront and helpful. They gave me a good price for the car as well. I dealt with CJ throughout the process and Ian for the car pick up - two great guys and faultless customer service. Would use again and consider buying a car if I was in the market.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Recently sold my car with David James

Recently sold my car with David James, I dealt with CJ who was extremely helpful and clear throughout the whole process! They bought my car for a fair and accurate value which I was extremely happy with, overall the process was very quick and smooth from the initial offer through to the collection and payment which was my finance settled in the processing, would defo recommend to anyone who wants to sell their car or deal with a motor company who value their customers.

11 March 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience with selling…

I had a great experience with selling my car to David Hames Limited.
I dealt with CJ he was very helpful supportive and professional throughout the process.
Ian collected my car this morning again very friendly and professional service.
I can highly recommend this company.
I have got more money than other online companies for my car.
Thank you

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend good cars

Got a 2017 Audi s3 in April 2025. Chris sold me the car on hire purchase and the whole process was smooth and easy. Very respectful staff and helpful.

A short while later I noticed blue smoke coming from the exhaust on startup. After going back and forth with Jamie from the service department the whole engine had to have an overhaul which cost them thousands. A year later the car has been perfect and I haven’t had any bother since. Top customer service and genuine company. They didn’t have to do this as my standard warranty wouldn’t have covered it.

I would recommend this place to anyone looking for a car and will definitely return in future if I fancy a change!

14 April 2026
Unprompted review

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