Daveandcarteruk 

Bought item on the information from website showing as a UK company Dave and Carter but the reality is it’s a China based scam company.

I opened the item packaged to the cheapest of standards and made from the cheapest of material to find that it had been sent from China! I had chased delivery several times as it was for a wedding last weekend.

I have written to the support team requesting a refund plus return postage costs so let’s see what I get back.

If necessary I will report to trading standards to Pursue my lost funds and postage costs!

DO NOT BUY FROM THE COMPANY they are not based in the UK at all.

Awful quality - nothing like on the website. Not a UK company.
Nothing short of a scam - image on the website looks like high quality black woven satin. However the material is so cheap and faded green/ grey.
No offer of partial refund for faulty items, only option is for customer to pay for returns to China.

Linen men's shirts x2 bought. They are not linen and terrible quality. no labels, terrible stitching. Avoid this store it is a scam - they are miss
Refund requested and quoted almost £50 as the cost i would have to pay to send them back.

SCAM!!!!!

Do not buy from these. It is not a uk based company. Items are nothing like the pictures. It takes weeks to receive your order. The items are poor quality and a terrible fit. Then when you try and use the 30day guaranteed return policy, the telephone number doesn’t work, there is no return address on the website or on the parcel and when you email for return details they just ignore your emails so you are stuck with unwanted goods.

Reported to trading standards and Instagram admin!!

DO NOT FALL FOR THESE SCAMMERS!!

MORE INFO: Even their replies are automated, they reply the same to any bad reviews as you can see below. They have no intention of getting back to you if you email them as I have tried several times over the last few weeks. They just run down your promised 30day guaranteed refund policy period so you are stuck with unwanted goods.

Do not buy from this company. Cheap clothing made from nylon. Not as described on website. Ship from China and as many (so many) have reported below they expect you to pay £50 shipping fee back to China to return their poorly made, cheap material, sized badly and poorly packaged item.

It also took over 3 weeks to arrive as their products come from China.

My experience is this is a sham company.

Dave & Carter - if you're reading this ram your replies. You clearly don't give a flying f, and are lying to everyone when you say you would like people to email you to resolve the issue.

Ordered a pair of trousers for my husband in medium. The trousers came with no size label inside and they were too big. On trying to return the item, I was told that I would have to return them to China, at twice the cost of the price of the goods. I wished I’d looked on Trustpilot before I ordered.

This is a scam company. Delivered a disgusting badly made nylon men's , Stylish Men's Business Blazer, nothing like what I ordered.
The email and phone number provided to discuss the return process are none existent and they have therefore effectively stolen £53.95 of me, which I can’t get back.

Agree with other posts, an absolute scam. Items took 2 weeks to arrive, ordered linen & was given some knockoff plastic like material you would get from temu or one of the other knock off stores. Complete rip off. Labels ripped out of the shirt, so god knows where they sourced it from & what it is actually made of, definitely not linen.

This is a scam company. Delivered a disgusting badly made nylon men’s shirt with labels cut out, nothing like the linen one I ordered. No paperwork, not a UK operation despite claims.
The email and phone number provided to discuss the return process are none existent and they have therefore effectively stolen £47 off me, which I can’t get back.
They should be shut down.

Order a pair of shows for 39.95 GBP. Order was shipped 2 weeks late and came in the wrong size.

Reached out to ask to return it, and they are asking me to pay £50 to return it to a warehouse in China as per their "Return Policy" which does not mention any such thing.

I ordered, then read the reviews, I've had to laugh at a wedding jacket I purchased, it's a sublimated snake skin I've just laughed when I've seen it, do not buy unless you want a laugh!

Appears to be UK company but transpires it's Chinese. Delivery was 2 weeks later than quoted - because it had to come from China!
Ordered faded pink chino shorts but got sickly pink in a dreadful polyester material.
Returns are at your expense back to China and I doubt one would get a refund.

Absolute total rubbish. Delivery not arrived, communication terrible and now I understand that’s probably a Chinese company masquerading as a UK company. They are not a UK company. Avoid like the plague

I should have looked at the reviews! Sent a very poor garment, nothing like what I ordered. Emailing is a waste of time as in contradiction to their website, unsatisfactory goods must be returned to China at a cost of £50. There will then be a stock reply about "making things right" This is nonsense as I've already been through that with them. AVOID!

Dave and Carter sounds like a UK company, and their website does a good job of making them look like a UK operation. BUT they hide the fact that
- they are based in China
- all returns have to be sent back to China
- the customer has to pay for returns to China.
THERE IS NO MENTION OF ANY OF THIS UNTIL YOU WANT TO RETURN AN ITEM.
When you request a return, they send offers of discounts on future orders instead of authorising a return. This is despite their website assuring you of a no-hassle return
Despite repeated requests THEY REFUSE TO SEND A RETURNS AUTHORISATION, so you're stuck with stuff you've paid for, don't want, and can't return

UPDATE NEARLY 3 MONTHS LATER:
Dave & Carter came up with fine words to try to mitigate my review (above). However their actions show that they are indeed fraudulent - 3 months on and I still have had NO REFUND

UPDATE 1st JAN 2026
it appears that Dave and Carter UK has shut down its website following a wave of negative customer reports.
The website daveandcarteruk.com is widely considered to have been a scam or a deceptive dropshipping operation, rather than a legitimate UK business.
Here are the key details regarding the situation:
• Not a Legitimate UK Company:
While the name sounds British, numerous customer reviews confirm that the company was actually shipping low-quality goods directly from China or Hong Kong. There was a registered company called "David and Carter Ltd" in the UK, but it was dissolved in 2019, meaning the website was likely using a similar name to appear trustworthy without being a registered UK entity.
• Pattern of Behaviour:
Recent reviews from late 2025 describe a pattern typical of "pop-up" scam sites: taking orders, delivering poor quality or incorrect items (if anything at all), ignoring customer emails, and making returns prohibitively expensive (e.g., requiring return postage to China).
• Website Disappearance:
It is very common for these types of websites to collect money for a few months and then vanish (taking the website offline) once their reputation catches up with them or they are reported enough times. This is almost certainly the reason for the "site can't be reached" error.

Do not buy anything from this company. Arrived 3 weeks after ordering, badly packaged, not linen at all but a cheap synthetic material, tacky white stitching, badly made, nothing like the photos and with the labels cut out. They now tell me it will cost £50 approx to return as it has to go to China. Their website says nothing about the warehouse being in China. AVOID

DISGUSTING SCAM OF A COMPANY - Do NOT Buy from them! I ordered 2 shirts which took ages to arrive and they look nothing like the ones advertised on their website. No chance of getting a refund. No Customer helpline. You have to return to CHINA at a cost of £50 postage. STAY CLEAR! So frustrating and upsetting that these companies are allowed to operate.

AVOID, AVOID, AVOID!

This company are not UK based, ship cheaply, poorly sized clothing from China and despite posing as a UK based company who clearly ship from a UK based location, ask you to return items to China.

Dave&Carter don’t respond to this review asking me to email you as I already have on a number of occasions to be met by nothing but a run around.

Standby for section 75 / charge back action!

Avoid purchasing from this company as other reviews say. The suit I ordered was poorly packed and incorrect size when I enquired about returning they said will cost you £50 to send back to China. When i purchased it they said they are based in the UK. I normally check reviews however made a mistake and ordered it blindly as I was fooled by thinking it’s a Uk company going by the name Dave and Carter.
18/9/25
After your reply I paid £35 to send this piece of rubbish back to you via Royal Mail over 4 weeks ago however I’ve still not a received a single penny from them. Scammers shouldn’t be allowed to sell in the Uk.!!

Cheap clothing from China. No sizes on items, chucked into cheap plastic bags, but charge UK prices. They say 30 day return. But you can’t return anything as they do not respond to emails to be able to return. Therefore no refunds. So stuck with two shirts, that cost £50, which are not even good enough to polish the car. Avoid using these people, absolute cheap scammers

Below is a reply from them, I have emailed. Still no reply!!