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3.8
79 reviews
Hasn’t replied to negative reviews
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Since the beginning of september 2025, I'm unable to login on the Dats24 website.
This is an internal IT error at their side.
However after 5 months, this issue is still not resolved.
I have no insights in usage/invoicing or customer status what so ever.
I have eight cars. Five classic cars, two sports cars, and one for everyday use. I always fill up with Super 98; it's perfect.
Great company and the right price.
Even very easy to load your electric car
Impossible to setup a domiciliation for monthly payment. The web site states that all is in order while nothing happens behind the scene (happened 3 times).
Moreover, when you contact the company via their site, it takes several days before someone contacts you, only to simply ask you to go to their web site.
This is one of the poorest customer service I have ever seen! I guess the financial people have reduced the servicing people so as to save costs!
UPDATE 14/4/25: Things are getting even worse. No more human seem to be handling customers in this company. AVOID!
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