I bought the Dash Cam Pro six months ago. I had several queries before buying and all were answered fully and immediately. The Cam stopped working recently, and the fault was quickly identified as a p... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
After much deliberation I purchased the Dash Cam Pro. It arrived in reasonable time…. About a week. Now the installation….. 🤔. More deliberation & I then purchased the hard wire kit. As my car was d... See more
Company replied
I purchased 2 cameras and both arrived quickly and were easy to fit. I had an issue with one of the front cameras after about 2 months and it just stopped working with no power to it. Customer service... See more
It's a definitely good dash cam but unfortunately it didn't work with hardwiring with our car so we returned it for time being. Customer service is brilliant with a lots good advice in willing to so... See more
Company details
Written by the company
Experience unparalleled safety and security on the road with Dash Vision. Our advanced dashcams offer high-quality video recording, reliable performance, and innovative features. Stay protected and gain peace of mind with Dash Vision's cutting-edge technology for capturing every crucial moment during your journeys.
Contact info
124 City Road, EC1V2NX, London, United Kingdom
- support@dashvision.co.uk
- dashvision.co.uk
4.3
Excellent
2K reviews
Replied to 93% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bought dash cam and they adverising…
Bought dash cam and they adverising next day delivery. 3 working days passed and no delivery. Status Label created and no reply to emails. Not good service at all.
8/12/2025 still no delivery , received 3 template emails and no product. This company is a froud by the looks of it.
3 December 2025
Unprompted review
Reply from Dashvision
Please accept our sincere apologies for any inconvenience caused. For us, customer satisfaction is our top priority, and we are committed to resolving any issues as swiftly and effectively as possible.
We kindly encourage you to reach out to our team once more, we will be more than happy to assist you and provide a suitable resolution.
Christmas present
Very quick and easy ordering also swift delivery.
I cant comment on the device as its a christmas present for my grandson. But it looks ok.
28 November 2025
Unprompted review
Reply from Dashvision
Thank you for your review! We’re glad to hear ordering was easy and delivery was swift. We hope your grandson enjoys his Christmas present, and we’d be happy to welcome you back for future orders!
Definitely 5 stars.
Definitely 5 stars.
Easy to set up straight out of the box. I just plugged it in to make sure it had a full charge.
I've put it on the handlebars, although there is an attachment to fit it onto the helmet.
3 December 2025
Unprompted review
Reply from Dashvision
Thank you for your fantastic review! We’re glad to hear it was easy to set up and that you’re happy with how it fits. We’d be happy to welcome you back for future orders!
Excellent Customer Services
Not yet used as it’s a Xmas present. But delivered quickly and excellent customer services.
28 November 2025
Unprompted review
Reply from Dashvision
Thank you for your review! We’re glad delivery was quick and that you’re happy with our customer service. We hope the Christmas gift is a hit, and we’d be happy to welcome you back for future orders!
Dodgy Dashcam
My wife bought me the Apex dashcam for my birthday I installed it myself, powered it up and nothing! Couldn’t get it to respond to the buttons at all tried resetting it, nothing. I thought I’d take the as card out and bingo it’s working!!! They’ve sent a corrupted card with it. I have contacted them on their website through the online portal just to see what happens but I think we’ve been done with a cheap Chinese load of rubbish that wasn’t “cheap” I’m not holding my breath with this company so we’ll see
2 December 2025
Unprompted review
Reply from Dashvision
Please accept our sincere apologies for any inconvenience caused. For us, customer satisfaction is our top priority, and we are committed to resolving any issues as swiftly and effectively as possible.
We kindly encourage you to reach out to our team once more, we will be more than happy to assist you and provide a suitable resolution.
The Dash Cam I bought is for a…
The Dash Cam I bought is for a Christmas present for my partner. From what I've seen it looks good. Good quality and well made. As soon as he sets it up and we use it I'll come back and leave a full review. I've given it 5 stars because of the quality and how well the Dash Cam is made.
2 December 2025
Unprompted review
Reply from Dashvision
Thank you for your lovely review! We’re glad to hear the dash cam looks great in quality and build, and we really appreciate the early five-star rating. We look forward to hearing your full thoughts once it’s set up. We’d be happy to welcome you back for future orders!
Informative quick free postage product…
Informative quick free postage product well packed
1 December 2025
Unprompted review
Reply from Dashvision
Thank you for your review! We’re pleased to hear you found everything informative, well packed, and quickly delivered. We’d be happy to welcome you back for future orders!
Great dashcam
Great dashcam, it appears brighter on the camera than it actually is outside which is great for night time. Easy to install.
11 November 2025
Unprompted review
Reply from Dashvision
Thank you for your feedback! We’re glad you’re happy with the dashcam’s performance and ease of installation. We’d be happy to welcome you back for future orders!
Dash Cam Apex × 1…
I purchased the Dash Cam Apex × 1 product and arrived with easy to set up install instructions. Made a mistake on product choice, changed without any issue by Harry W. Very Happy with product and service.
Irving Francis
24 November 2025
Unprompted review
Reply from Dashvision
Thank you for your kind words! We’re delighted to hear that Harry was able to assist you and that you’re happy with your Dash Cam Apex. We’d be happy to welcome you back for future orders!
Terrific…..
I can not praise this company enough.
The amazing help I have received from David has been outstanding.
I had no idea what I needed.
David guided me on choosing the right Dash Cam for my husband’s motorbike.
Also the help regarding setting up the dash cam has been outstanding.
From start to finish the neatness of the camera & all the advice have been absolutely outstanding.
I will definitely shop again with this fabulous company.
Delivery was absolutely brilliant.
As promised next day.
Perfection.
Thank you & well done.
27 November 2025
Unprompted review
Reply from Dashvision
Thank you so much for your wonderful review! We’re thrilled to hear that David was able to guide you and provide such helpful support. It’s great to know you’re happy with your dash cam and our service. We’d be happy to welcome you back for future orders!
useless camera shocking customer service
camera delivered with no sd card ,customer service asked me to send a picture of an item that isn't here. obviously a delaying tactic to avoid sending a replacement as promised when ordering it will be included. don't hold out much hope as it weighs about the same as a tissue so not much quality in there.I would suggest buy elsewhere unless you want to receive only part of your order and be basically called a liar.
cheap Chinese crap backed by crap customer service
used today without SIM card and battery went dead in a few hours when in advert says charge about once a month which would be true if you only used it for an hour
1 December 2025
Unprompted review
Reply from Dashvision
Please accept our sincere apologies for any inconvenience caused. For us, customer satisfaction is our top priority, and we are committed to resolving any issues as swiftly and effectively as possible.
We kindly encourage you to reach out to our team once more, we will be more than happy to assist you and provide a suitable resolution.
Great price
Great price, delivery and updates. Item is a gift for Xmas so not tried and tested yet but if the dash cam matches the service , They will not be disappointed, five star.
26 November 2025
Unprompted review
Reply from Dashvision
Thank you for your review! We’re glad you’re happy with the price, delivery, and updates. We hope the dash cam is a perfect gift and matches your expectations. We’d be happy to welcome you back for future orders!
Great instruments,compact and cjear
12 November 2025
Unprompted review
Reply from Dashvision
Thank you for your feedback! We’re pleased to hear you’re happy with the instruments. We’d be happy to welcome you back for future orders!
I bought this dash cam for my…
I bought this dash cam for my daughter,good product,fast delivery,would order from you again
14 November 2025
Unprompted review
Reply from Dashvision
Thank you for your feedback! We’re glad the dash cam arrived quickly and that you’re happy with the product. We’d be happy to welcome you back for future orders!
Excellent service and dash cam very good
26 November 2025
Unprompted review
Reply from Dashvision
Thank you for your feedback! We’re glad you’re happy with the service and the dash cam. We’d be happy to welcome you back for future orders!
It’s amazing and wonderful experience
It’s amazing and wonderful experience. It’s work perfectly and covered my whole car as it explained . The delivery service was amazing and on time as well
13 November 2025
Unprompted review
Reply from Dashvision
Thank you for your feedback! We’re thrilled to hear the product works perfectly and that the delivery was on time. We’d be happy to welcome you back for future orders!
I had a great experience with Dash…
I had a great experience with Dash Vision. The customer service was excellent from start to finish. I needed to return an item, and the whole process was smooth, clear, and hassle-free.
The team was friendly, helpful, and truly made everything easy.
Thank you for your support — I really appreciate it!
15 November 2025
Unprompted review
Reply from Dashvision
Thank you for your feedback! We’re delighted to hear you had a smooth and hassle-free experience with our customer service. We’d be happy to welcome you back for future orders!
Easy instalation' Quality picture' Easy…
Easy instalation' Quality picture' Easy menu. All @ a great price ty guys.
24 November 2025
Unprompted review
Reply from Dashvision
Thank you for your feedback! We’re glad the installation was easy, the picture quality excellent, and that you’re happy with the price. We’d be happy to welcome you back for future orders!
Very prompt professional serviceservice and prompt response was…
The service and prompt response was incredible. My husband is delighted with his bike camera and having lost a small part, which you replaced so quickly was excellent service.
17 November 2025
Unprompted review
Reply from Dashvision
Thank you for your feedback! We’re delighted your husband is happy with his bike camera and glad we could quickly replace the missing part. We’d be happy to welcome you back for future orders!
Great company and products really good…
Great company and products really good communication
4 November 2025
Unprompted review
Reply from Dashvision
Thank you for your feedback! We’re glad you’re happy with our products and communication. We’d be happy to welcome you back for future orders!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.