DashCam Bros Reviews 153

TrustScore 2.5 out of 5

2.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

You cancelled my order because your system accepted a promo code. Fix your system. If the promo code wasn't valid, it should not have accepted it and let me proceed with the order. This promo code sho... See more

Company replied

Rated 3 out of 5 stars

I live outside of town. Package was sent 'signature required' which caused me to waste half day driving to Post Office to get it. Connecting to iPhone 7 was not an easy task... I have not yet tried m... See more

Company replied

Rated 4 out of 5 stars

Cameras and pro magic work as advertised...very easy to hookup and operate but night vision out of the front and rear camera is very poor unless you are in the best light. The front camera does not do... See more

Rated 1 out of 5 stars

Very slow to respond or no response at all. Tries to push blame on customer for their mistakes, then tries to make you feel stupid for contacting them. Unacceptable.

Company details

  1. Camera Store
  2. Auto Parts Store
  3. Car Accessories Store
  4. Electronics Store

Information provided by various external sources

DashCam Bros is retailer providing competitive prices on dash cams and related accessories to equip drivers with the tools necessary to protect themselves from unsafe driving and undue liability on the road. We aim to provide a memorable experience when you shop on our online store by offering quality products with top-rated customer service and product knowledge. We have a great team and aim to grow our business to continue offering our customers the best dash cams available and the latest dash cam related trends and news. We make it a priority to continually develop resources that help consumers make informed decisions about purchases, installations and dash cam set ups.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

153 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Happy Customer

Black vue rear view cable has a flaw. There's a very thin pin inside the plug that damages easily. Dashcam bros sells the cable at a very affordable price with fast delivery. I'm a customer.

8 July 2016
Unprompted review
Rated 5 out of 5 stars

Great

ordered a new coaxial cable for the blackvue since the pin on the old one bent. received it fast and the cable worked great

24 May 2016
Unprompted review
Rated 5 out of 5 stars

Speedy

Dash cam bros shipped my dash cam mount the same day I ordered it and it was delivered in 2 days. couldn't ask for quicker service

24 May 2016
Unprompted review
Rated 5 out of 5 stars

Great Customer Service! A life-saving company (literally)

I've been running long haul commercial rigs now for a little over 8 years, with offloading points in major city centers. Due to my contract/insurance policy I've always wanted a dash cam rolling while on the job to protect me incase of any accidents (deer on rural roads, drunk drivers, aggressive cabbies, etc.). I'm not the most tech-savvy guy out there, but my wife had bought me an Old Shark® 1080P Car DVR GS8000L about two years ago. It was cheap and affordable, but honestly the quality wasn't there. Since I prefer not to constantly deal with tech, constantly swapping memory cards was a hassle, and while it claimed to shoot HD... the video was extremely poor quality.

I came across DashCam Bros. when a friend in the limo industry recommended them to a few months ago. He uses their products in his entire fleet and spoke very highly of them.

I didn't really know what I needed, so I took advantage of their LiveChat feature and spoke with a wonderful rep, K.C. Not only did he point me towards the BlackVue DR650GW-2CH-IR-TRUCK Full HD 1080p, but he was able to guarantee the absolute lowest market price (close to $40.00 off!), and stayed on the chat with me to walk me through all of its features. The BlackVue arrived in a very timely manner, and when it did I once again chatted with K.C. He walked me through every step of the installation and how to utilize the product properly. I even learned a neat trick for running the power supply under the dash so my rigged didn't feel cluttered with wires.

I had been running the BlackVue for three weeks now, and last Monday it paid itself off already! I was on the dreaded I-80 approaching my exit from the right lane, signal on, and merging into the exit lane. A black Mitsubishi Lancer went from the far left lane all the way into the exit without signaling, and from deep in my blindspot. He sideswiped my front left. Luckily I had it all on tape and the insurance company paid out in full, and I was able to still make my delivery on time!

Thank you DashCam Bros!!! You were a pleasure to do business with, and I'll definitely be recommending me to all my buddies in the industry.

20 May 2016
Unprompted review
Rated 5 out of 5 stars

Good support

My blackvue dr650 IR was delivered on time and they even followed up to make sure that I found everything alright. If you are looking to mount both cameras in the front, make sure to buy the shorter coaxial cable.

18 May 2016
Unprompted review
Rated 5 out of 5 stars

Excellent product

As a daily driver in NYC, I bought this dashcam as a precaution to make sure I could protect myself in the event of an incident on the road. Recordings are of the highest quality in both day/night time hours - would highly recommend to both individual and fleet drivers.

17 May 2016
Unprompted review
Rated 5 out of 5 stars

Power Cord

fast delivery fantastic device. connects one thing to another just as I desired in such a product.

17 May 2016
Unprompted review
Rated 5 out of 5 stars

Dashcam Bros

I spoke with them on the phone and emails and they were really helpful. I would not purchase though anyone else. These guys will definitely steer you right!

16 May 2016
Unprompted review
Rated 5 out of 5 stars

Quick and reliable

I ordered a Blackvue 650 and dash cam bros answered all my questions online. I got the camera quick, and it was exactly what I needed.

15 May 2016
Unprompted review
Rated 5 out of 5 stars

Worth the price

I didn't mind paying the price for the camera because of its quality. Definitely worth the price for better security.

15 May 2016
Unprompted review
Rated 5 out of 5 stars

Great product, excellent service

My husband and I just had a baby, so we wanted to make our driving experience as safe as possible. We got the blackvue 3500. It arrived quickly, was easy to install, and is working great. We are very pleased!

15 May 2016
Unprompted review
Rated 5 out of 5 stars

Great customer service

I ordered a dash cam from DashCam Bros, but upon arrival, I was not satisfied with its capabilities. I returned it without a problem and got fully refunded for my order, all within a very short time span. Will be ordering a replacement one soon!

7 May 2016
Unprompted review
Rated 5 out of 5 stars

Great Buying Experience!

Purchasing could not be any easier and I got my dash cam at the estimated date. My dash cam works so well and I would recommend this site to anyone looking on the market for one!

5 May 2016
Unprompted review
Rated 5 out of 5 stars

Great Service, Very Helpful

I needed a dash cam, but I had little to no experience in how to pick one out or finding the right one for me to use. DashCam Bros helped in doing the right research and picking out one that was available on their site. I am very happy with my dash cam and I hope to recommend the site to everyone that is looking for a product that is available on DashCam Bros.

3 May 2016
Unprompted review
Rated 5 out of 5 stars

Great product and great service

I recently bought "BlackVue DR650GW-1CH Full HD 1080p HD with GPS & WiFi" and it's great. This is the best price that I found online and because this was the first type of dash cam I ever bought, I had some reservations. It's nice that they have the live chat available because I was able to ask the person numerous questions and they were able to walk me through the purchase as well. The cam has been working great and I'm probably going to come back soon for more accessories and possibly other things!

3 May 2016
Unprompted review
Rated 5 out of 5 stars

Very satisfied with the service

I needed a camera installed in my car and was recommended to DashCam Bros by a friend. They were very helpful in answering all my questions before I decided to go ahead and purchase the camera. The installation was fast and Colin was very professional throughout the whole process. I am very happy with the product and would definitely recommend them.

2 May 2016
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look