Dashbrick Reviews 542

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 82 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide variety of products available, including individual pieces, minifigures, and MOC packages, with new items frequently added. The quality of the items is frequently highlighted, with many noting that products are genuine, in excellent condition, and well-packed, often arriving in original sealed packets. Reviewers also appreciate the fast and efficient delivery service, with orders arriving quickly and as described, and the website is noted for being easy to navigate. The customer service is frequently described as great, with quick responses to inquiries and helpful staff. However, some customers experienced issues with incorrect or missing items in their orders, and while replacements were sometimes prompt, one reviewer felt dissatisfied with the resolution provided for missing parts.

What people talk about most

Product

Customers consistently note positive experiences with product quality and variety, often praising items for... See more

Service

Customers had positive experiences with service, often describing it as great, quick, and efficient.... See more

Delivery service

Users describe positive interactions with delivery service, consistently highlighting fast and speedy... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the excellent condition and good... See more

Order

Reviewers mention positive feedback about order, highlighting the ease of the ordering process and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My boys have been quarreling over ball-and-socket pieces for building custom Lego mechs. Classic power struggle. I could've taught them to share. I could've taught them to wait patiently. I could've t... See more

Rated 5 out of 5 stars

A great family business based in Queensland Australia. They sell only genuine LEGO and offer excellent customer service. They have a wide variety of parts, minifigures and polybags and they also make... See more

Rated 5 out of 5 stars

The site is easy to navigate and carries what you may require for little project. If they don't have any pieces, you can ask if they can source them for you. Happy with the points system from purchas... See more

Rated 5 out of 5 stars

Great website to you very easy to see all the minifgures they have to offer pick the one you want and then go straight to the website payment very straightforward to use then sit back and wait for you... See more


Company details

  1. Hobby Store

Written by the company

Genuine LEGO Parts, Minifigures and Accessories, Delivered in a dash!


Contact info

4.8

Excellent

TrustScore 5 out of 5

542 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Apollo V rocket fin replacement

Super simple parts finder and ease of purchase is a real highlight of Dashbrick. Total communication from the start and finality of purchase. Fast shipping and very careful packing for parts. Very happy to come back again for the odd spare I require 😃

20 November 2024
Rated 5 out of 5 stars

several small purchases

I have recently bought several small items on several occasions.
Delivery has been very quick.
Items are packaged well.
I appreciate there is an invoice within my package

18 November 2024
Rated 1 out of 5 stars

Terrible

Terrible, I did not get my order. Sent an email to which I received a response saying they would look into it and haven’t heard anything since

23 October 2024
Dashbrick logo

Reply from Dashbrick

Hi,

We sincerely apologise for the experience you've had. This is absolutely not the level of service we strive to provide. We understand how frustrating it must be to not receive your order and feel left without a resolution.

We take this matter very seriously. We will prioritise resolving this issue immediately and ensure your order is delivered or refunded as soon as possible.

Thank you for bringing this to our attention, and we’ll do our best to make things right.

Rated 5 out of 5 stars

Dashbrick have a good range of Lego to…

Dashbrick have a good range of Lego to purchase. I particularly love their minifigures. The ordering process is easy to do. Delivery is prompt and Dashbrick communicate with you, how your order is processing. Very impressed.

20 October 2024
Rated 5 out of 5 stars

Great company

Great company - decent prices, genuine items and quick delivery. Absolutely loved this shopping experience. Will visit the site and purchase again for sure!! Thank you!!

22 September 2024

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