While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Web Hosting Company

Written by the company

We offer powerful VPS solutions with great customer service, it is as simple as that.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

17 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really helpful and easy support

Really helpful and easy support, thanks to everyone for all the help and support throughout. Servers are so fast and I have not had any lag compared to other hosts.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

I’ve had a very good experience with…

I’ve had a very good experience with this hosting company so far. The VPS machines are fast, stable, and completely free of lag, which is something I can’t say for many other providers I’ve tried in the past. Everything runs smoothly, whether it’s handling multiple applications, transferring files, or managing high-traffic workloads. The performance remains consistent even during peak hours, which shows that the infrastructure is reliable and well-maintained.

What really stands out is how responsive the servers are — actions execute instantly, and the overall environment feels optimized and well-configured. It gives the impression that the company takes uptime and quality seriously. Based on my experience, I’d definitely recommend this service to anyone looking for a dependable VPS hosting provider that values both speed and stability.

17 November 2025
Unprompted review
Darkless logo

Reply from Darkless

Thank you so much for taking the time to share your experience! We’re thrilled to hear that our VPS performance, stability, and responsiveness have made such a positive impact on your work. Our team works hard to maintain a reliable infrastructure, and it’s great to know it’s reflected in your day-to-day usage - especially during peak hours. We truly appreciate your recommendation and are always here to support you whenever you need us!

Rated 5 out of 5 stars

5/5 Experience!

Use them for my organisation, Archcord and they've been wonderful. In any and all downtime we've had they've been incredibly responsive, and efficient providing us with suitable SLA and other similar things. Additionally, they've been wonderful giving us a magnificent deal. 5/5 can recommend.

16 November 2025
Unprompted review
Darkless logo

Reply from Darkless

Thank you, Ami! We’re really glad to hear that your organisation has had such a smooth experience with us. Providing reliable service, clear communication, and fair SLAs is extremely important to our team, so your feedback means a lot. We’re also happy we could arrange a deal that works well for Archcord. Thanks for the 5/5 recommendation, we look forward to continuing to support you!

Rated 5 out of 5 stars

A wonderful Host

Wonderful experience hosting my dedicated server. The support team are extremely helpful and made the whole experience so easy.

24 October 2025
Unprompted review
Darkless logo

Reply from Darkless

Thank you for the wonderful review! We’re delighted to hear that hosting your dedicated server has been such a positive experience. Our support team takes pride in being responsive and helpful, so it’s fantastic to know they made everything easy for you. We truly appreciate your trust in us and are always here if you need anything!

Rated 1 out of 5 stars

I initially had a rough experience with…


I initially had a rough experience with this hosting company. After they failed to respond to my queries, I requested a cancellation. This got the owner's attention, and we worked out a deal. I was willing to give them another shot, but they ended up canceling my service anyway. The owner later reached out, offering me a credit, so I thought, "Why not?"

However, things didn't improve. I couldn't even start a simple vanilla Purpur server, and despite someone supposedly looking into the issue, hours passed without any updates. It's disappointing because the owner seems genuinely invested in the company's success, but the staff doesn't appear to share that commitment. One staff member was even rude, which adds to the frustration. Sad, really, as the potential is there, but the execution falls flat.

22 October 2024
Unprompted review
Darkless logo

Reply from Darkless

Firstly, just wanted to say thank you for your feedback it is something we will look into.

I am really sorry you feel this way, we are a new company and the service you paid for had only just released and because of all the issues you had we gave you a generous credit to try and make up for that. I believe it would have given you about 3 months worth of hosting.

In terms of improvements going forward...
1. We are working on guidelines for all staff members in order for everyone to be treated with the same approach.
2. We are in-progress in creating a 24/7 support service that will allow us to be contacted any time for support and emergencies.

I do want to say we are sorry that you didn't have the best experience initially, but we are here to help and can confirm our MC hosting service is now running smoothly I believe you still have some credit left. So feel free to give us a try if you wish.

Thanks again,
David
CEO @ Darkless LTD

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. Owner has helped me 1 on 1 setup the vps service and pterodactyl. 100% recommend their services

12 October 2024
Unprompted review
Darkless logo

Reply from Darkless

Thank you so much for the feedback we are always happy to help

Rated 5 out of 5 stars

Very good.

Darkless is a good host and I used their services for a few months. The people at Darkless are very nice and committed to providing a good service & really know their stuff. I stopped using their services recently but in reflection they provided some really good support when we needed it. Speaking to them today, even after leaving their services, they do care and are committed to their consumers experience, which is a quality that you will find many other similar services lacking in their leadership. Solid 10/10 in my opinion.

12 October 2024
Unprompted review
Darkless logo

Reply from Darkless

Thank you so much for the kind words, really appreciate it. We are glad you were able to find another host that suited your needs. And if you ever need help with anything, feel free to reach out to us.

Rated 5 out of 5 stars

Good Hosting & Kind Support

Really amazing specs & prices. Support works really well unlike other hosting provider i didnt had to wait hours to get reply it came within minutes. Looking forward to stay for longer.

25 September 2024
Unprompted review
Rated 5 out of 5 stars

Darkless Host VPS Review: The Ultimate Gaming VPS – Fast, Reliable, and Affordable

As a gamer, having a fast and reliable VPS is essential, and Darkless Host has exceeded all my expectations. Whether you’re hosting a multiplayer server or running resource-intensive games, this VPS service delivers on every front. Here’s why I think it’s the ultimate choice for gamers:

Blazing Fast Speed:
Darkless Host VPS provides lightning-fast speeds, which is crucial for gaming. I’ve experienced zero lag and near-instant response times, even during heavy gaming sessions. The server resources are optimized for performance, making it ideal for any game – from Minecraft and Rust to ARK and more.

Exceptional Support:
The customer support team is truly top-notch. I had a few initial setup questions, and they were quick to respond and incredibly helpful. Whether it’s troubleshooting or customization help, the support staff is knowledgeable and always available 24/7. For gamers, having this kind of backup is invaluable.

Affordable Pricing:
Despite the premium service, the pricing at Darkless Host is incredibly reasonable. You get high-end performance without breaking the bank, which is rare in the gaming VPS space. Their plans are flexible, so you can scale up as needed without unnecessary costs. It’s the perfect balance of affordability and performance.

99.9% Uptime Guarantee:
Reliability is key when hosting gaming servers, and Darkless Host delivers with a 99.9% uptime guarantee. I haven’t experienced any downtime, so my gaming sessions are uninterrupted, making it a dependable choice for both casual and competitive gamers.

In summary, if you’re looking for a fast, reliable, and affordable VPS for gaming, Darkless Host is hands down the best option. Their speed, support, and pricing make them stand out from the competition, giving you everything you need to host gaming servers with confidence.

25 September 2024
Unprompted review
Rated 5 out of 5 stars

Incredible hosting provider

I was previously facing issues with multiple hosting providers, after going through about 2-3 hosting providers I decided to give Darkless a shot, and I'm blown away by the prices, reliability and the quick support. They offer top of the line hardware for a very affordable price, incredible uptime, and very good support that helped solve all my issues.

I also wanted to mention that I really enjoyed the panel, and website design overall, it's clean and without the clutter you usually find with other providers, you have just what you need without having to spend time looking.

6 September 2024
Unprompted review
Rated 1 out of 5 stars

Stay away, scammers!

I have addressed my concern and immediately initiated cancellation request right after purchase, their discord chat creates ticket automatically if u cancel or open ticket, and I was chatting with some sort of random staff, she called me jerk clarifying I have not sent cancellation request, while we are chatting on their discord ticket section that is created for my cancellation. I asked her "then how did this ticket created on discord If I did not request cancellation?" they kicked me out of discord. Stay away from these scammers.

Reply to darkless: just wow, so whatever I said here did not happen? How much of a bad customer service provider can u be claiming I am lying here, I have nothing to say except you are untrustworthy company, and my review is just and truthful without any intention, I will not accept any contact request who calls their polite customers jerk blatantly! Nobody deserves that, period.

25 June 2024
Unprompted review
Darkless logo

Reply from Darkless

For Potential buyers please email us at support@darkless.cloud or join our Discord (https://discord.darkless.cloud) and reach out to us, we are happy to give you are free-trial of our service so you can decide for see for yourself we are not scammers with no risk to you.

Hi Azamat,

We are sorry you felt our service was lacking. I want to make it clear that what you are describing here did not happen and I have tried to reach out to you personally multiple times to get this resolved.

You bought the service and then refunded immediately without allowing our support team to assist you and the reasons you gave were as follows....


1. No ipv6
2. No RDNS setup
3. Did not receive login information via email on initial purchase
4. Panel supports ssh key generation but not enabled.

1. This is something we will look into offering in the future but right now we believe using iPv4 is better for most customer use cases, especially given that some systems to not support iPv6 right now.
2. This was a careful decision, the problem with RDNS is it can be abused for spamming other people with emails and also can reduce ip reputation so we try to reduce the risk of this by not having RDNS be available by default.
3. For the VPS panel you do not need login credentials you can click a link in the account you created on the billing panel. When you create your VPS server, login information is sent to you during setup. Given it was confusing however I will see if we can improve this flow.

4. I am not sure what went wrong here but SSH key generation has been working since we opened and you are the only user to have had any issues.

Thanks,
Darkless

Reply:

Hi Azmat,

I am not going to keep replying like this on Trustpilot as this is not the place. If you want to have an open and honest conversation lets do it over email. If you want to reach out to me I am at david@darkless.cloud.

We are here to help but given you bought our service and on the same day without even contacting us cancelled the service and then have now given a 1 star review it is suspicious to us.

I created the discord ticket to understand why you left so that we could better our customer experience, I am not sure why it has resulted in this.

Anyway, if you do want to have a conversation you have my email,
Darkless



Rated 5 out of 5 stars

Affordable with great support

Great hosting company! They have great support that responds at a quick rate while still offering affordable virtual servers that are blazing fast! Owner of the company is also super friendly.

20 May 2024
Unprompted review
Rated 5 out of 5 stars

Amazing support and Service

Great, support and service for a cheap price. Will continue to use their service as my usage increases.

David has been very helpful in answering any queries and takes a personal touch with every client.

9 May 2024
Unprompted review
Rated 5 out of 5 stars

Unmatched Service and Reliability at Darkless!

I've been a customer at various hosting companies over the years, but none have impressed me as much as Darkless. From the moment I signed up, the difference in service quality was palpable. Their support team is exceptional, providing rapid responses to any queries I've had, and nothing seems to be too much trouble for them. It's refreshing to see a support team so dedicated and efficient.

The uptime has been impeccable. My sites are always up and running, and the performance is top-notch, which is crucial for my business. The specifications of their servers are fantastic, especially considering the very reasonable pricing. It's apparent that Darkless strives to provide great value without compromising on quality.

A special shout-out to David, the owner, who has been incredibly attentive and helpful. It’s rare to see the owner so involved in ensuring customer satisfaction, and it certainly adds a personal touch that’s missing from larger providers.

I’m not only planning to remain with Darkless for the long term but am also looking forward to exploring more of their offerings in the future. If you're looking for a reliable, customer-focused hosting provider, Darkless is, without doubt, the best choice. They’ve secured a long-term customer in me, and I highly recommend them to anyone seeking quality hosting solutions.

20 February 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look