dao Reviews 

767,871
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

My experience was unbelievably good. I was going through my vitamine supplies and noticed to my horror that I had run out of several species. So I ordered them immediately. In what felt like no ti... See more

Rated 5 out of 5 stars

I swear I always check and pay for home delivery when I can and sometimes I think it goes to the droo off place and I end up having to go pick it uo somewhere anyway. When you pay extra for home del... See more

Rated 2 out of 5 stars

Package left in the street on top of my mailbox in the rain. I live in a house, it was not very difficult to place it just on the otherside of the porch door. Not that great when the package content i... See more

Rated 5 out of 5 stars

SUPER FAST. My package was supposed to arrive monday (next week) but it already got here on Friday (the day after ordering) ! :>

Company details

  1. Shipping and Mailing Service
  2. also in
  3. Courier and Delivery Service
  4. Courier Service
  5. Shipping Service
  6. Transportation Service

Written by the company

Vi arbejder dag og nat for at sikre, at jeres pakker, magasiner, breve og aviser kommer sikkert frem. Som vi har gjort det, siden vi startede, vil vi altid udvikle os, så vi kan styrke den danske distribution. Så post og pakker, til og fra dig, mig, butik, by og land, kommer både sikkert og hurtigt frem. Vi ved, at levering handler om jer. I, der forventningsfulde løber ned til postkassen for at hente jeres pakke. Jer, der hver måned glæder sig til at dykke ned i månedens udgave af jeres yndlingsmagasin. Jer, der sender vigtige breve afsted hver eneste dag, og ikke mindst jer, der sætter pris på, at avisen igen lander inden morgenkaffen. Vi leverer til alle, alle dage, alle nætter, hele året og altid derhen, hvor det passer dig – til kiosken, i postkassen eller lige til døren. Har du spørgsmål til din levering, er du velkommen til at kontakte os på www.kontaktdao.as

Levering i hele Danmark - 365!

Written by the company

Til hjemmeadressen eller nærmeste daoSHOP.

Contact info

Levering i hele Danmark - 365!

Til hjemmeadressen eller nærmeste daoSHOP.

4.5

Excellent

TrustScore 4.5 out of 5

768K reviews

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4.5

All reviews

(767,871)

125,998 reviews in the last 12 months

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Rated 1 out of 5 stars

Ruined my travel plan

Together with Avxperten, DAO has ruined my travel plan. An AT baggage I have ordered from avxperten was supposed to be delivered on September 10, 2026. They have delayed it and shipped it on September 14, 2026 through DAO. September 16 was the day I had to travel. DAO has delivered this to an incorrect Shop and they take another 2 days to send it to the correct shop. DAO didn't even notify me about this mistake and delay. The customer care executive has told me as this takes time as it's DAO's mistake. This combination didn't offer a free delivery too though there are companies who ships the products for free within specified time. Now, I'm clueless about the condition of baggage.

16 September 2026
Unprompted review
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Reply from dao

Hi,

Thank you for your review.

I’m sorry to hear that the parcel hasn’t arrived at the correct collection point and that this delay has affected your travel plans. I understand your frustration at the lack of communication, and it is very regrettable.

I can see that the matter is being investigated, and I therefore expect the parcel to be available for collection as soon as possible.

We deeply regret the situation and the inconvenience it has caused.

Kind regards,
Katharine

dao Customer Service.

Rated 1 out of 5 stars

You sad that you have delivered that…

You sad that you have delivered that package, but I never got it... And I have checked the camera and it is not there,and nobody delivered the package!

16 September 2026
dao logo

Reply from dao

Hi,

Thank you for your review.

I am sorry to hear that you have not received your package. I have sent you a separate email with the delivery photo from the delivery, so you can see where the package was delivered.

If you are still unable to locate the package, you are more than welcome to reply to the email, and we will be happy to help you further.

Kind regards
Nadja

dao Customer Service

Rated 1 out of 5 stars

Har betalt for at få pakken til…

Har betalt for at få pakken til adressen men blev afleveret i Coma i Holeby 👎👎👎👎👎👎👎👎👎👎👎

15 September 2026
dao logo

Reply from dao

Hej John,

Tak for din tilbagemelding.

Jeg forstår det er en utilfredsstillende oplevelse, når pakken ikke er levret som du forventede. Det er beklager jeg.

Pakken er leveret til den specifikke pakkeshop, din afsender har bestilt og jeg må derfor henvise dig til dem, for en nærmere afklaring på leveringsvalget.

Du ønskes en rigtig god dag og jeg håber vi kan give dig en bedre oplevelse med vores service i fremtiden.

Med venlig hilsen,
Katharine

dao kundeservice.

Rated 1 out of 5 stars
dao logo

Reply from dao

Hi Agnieszka,


Thank you very much for your review. I tried to reach you by phone, but unfortunately, I was unable to get through.

I completely understand your frustration, and of course, this is something we need to look into further.

I can see in our system that the parcel was redirected to another parcel shop. However, this happened because the original parcel shop was unfortunately closed on the day the parcel was on its way there due to a staff party.

We sincerely apologize for the inconvenience, and we wish you a lovely day.

Kind regards,
Carolina

DAO Customer Service

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