dao Reviews 

767,896
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

My experience was unbelievably good. I was going through my vitamine supplies and noticed to my horror that I had run out of several species. So I ordered them immediately. In what felt like no ti... See more

Rated 5 out of 5 stars

I swear I always check and pay for home delivery when I can and sometimes I think it goes to the droo off place and I end up having to go pick it uo somewhere anyway. When you pay extra for home del... See more

Rated 2 out of 5 stars

Package left in the street on top of my mailbox in the rain. I live in a house, it was not very difficult to place it just on the otherside of the porch door. Not that great when the package content i... See more

Rated 5 out of 5 stars

SUPER FAST. My package was supposed to arrive monday (next week) but it already got here on Friday (the day after ordering) ! :>

Company details

  1. Shipping and Mailing Service
  2. also in
  3. Courier and Delivery Service
  4. Courier Service
  5. Shipping Service
  6. Transportation Service

Written by the company

Vi arbejder dag og nat for at sikre, at jeres pakker, magasiner, breve og aviser kommer sikkert frem. Som vi har gjort det, siden vi startede, vil vi altid udvikle os, så vi kan styrke den danske distribution. Så post og pakker, til og fra dig, mig, butik, by og land, kommer både sikkert og hurtigt frem. Vi ved, at levering handler om jer. I, der forventningsfulde løber ned til postkassen for at hente jeres pakke. Jer, der hver måned glæder sig til at dykke ned i månedens udgave af jeres yndlingsmagasin. Jer, der sender vigtige breve afsted hver eneste dag, og ikke mindst jer, der sætter pris på, at avisen igen lander inden morgenkaffen. Vi leverer til alle, alle dage, alle nætter, hele året og altid derhen, hvor det passer dig – til kiosken, i postkassen eller lige til døren. Har du spørgsmål til din levering, er du velkommen til at kontakte os på www.kontaktdao.as

Levering i hele Danmark - 365!

Written by the company

Til hjemmeadressen eller nærmeste daoSHOP.

Contact info

Levering i hele Danmark - 365!

Til hjemmeadressen eller nærmeste daoSHOP.

4.5

Excellent

TrustScore 4.5 out of 5

768K reviews

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4.5

All reviews

(767,896)

125,998 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This is the best delivery company

This is the best delivery company out there.. they do it all right,from packages to the door to the mail box.. beats ups gls, and especially PostNord which in my opinion should be closed immediately

29 August 2026
Rated 1 out of 5 stars

Lazy employees don't bring packages

I paid 99kr for a package to be delivered to my address and it was still delivered to the door. Customer service argued that it was attempted delivery and noone was home. 2 people were home all day, I have camera recording all the time and noone from dao was at my address. While some curriers do their job fine, so learned to be lazy and blame it on 'noone was home' and no photo or any proves of being at the property at all. Unacceptable service for specialized company in deliveries to blame client all the time instead fixing your lazy employees.

26 August 2026
Unprompted review
dao logo

Reply from dao

Hi,

Thank you for your review.

I’m very sorry to hear about your experience with the delivery attempt.

As I don’t have your parcel number, I’m unfortunately unable to look into the specific delivery and see what happened. Our deliveries take place during the night, which may also be relevant when reviewing the delivery attempt.

Please contact our customer service with your parcel number, and they will be able to look into the specific case and help you further.

I’m sorry again for the inconvenience.

Best regards,
Nadja

dao customerservice.

Rated 1 out of 5 stars

Package not delivered to home

I work from home every day. I ordered a package that DAO just decided not to deliver (even though I paid for home delivery) and instead decided to deliver to the package shop which is further away. If I wanted the package delivered to a package shop I would have indicated this when I ordered the package. Very poor service from DAO.

25 August 2026
Unprompted review
dao logo

Reply from dao

Hi Judy,

Thank you for your review.

I understand it’s frustrating that the parcel couldn’t be delivered to your address.

The address provided by your sender to Dao is incomplete, and the parcel has therefore been redirected from the terminal so that you could still receive it.

If you would like further clarification on this matter, I would advise you to contact your sender.

Have a lovely day.

Kind regards,
Katharine

Dao Customer Service.

Rated 1 out of 5 stars
dao logo

Reply from dao

Hej,

Tak for din tilbagemelding.

Jeg beklager at du måtte kontakte vores kundeservice, efter leveringen af pakken, da den ikke kunne findes.

Jeg kan se, sagen er blevet undersøgt og jeg forventer dermed, at du nu har modtaget pakken.

Vi vil undersøge, hvad der gik galt, så vi kan undgå det i fremtiden.

Tak for din tid og tålmodighed.

Med venlig hilsen,
Katharine

dao kundeservice.

Rated 5 out of 5 stars

Timely delivery

Timely delivery without any issue.
I have always been satisfied with the service provided by DAO 🤩

24 August 2026

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