I chose a 100% hypoallergenic bracelet as a gift for someone with allergies. Really pleased with how pretty it is and she loved it too. Prompt delivery with tracking.
Company replied
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See what reviewers are saying
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Awesome small company I wasn't expecting such a smooth return process after I wife liked the gift but wanted to replace with different item. Highly recommended. Also delivered on the last week of Ch... See more
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Hello, I got my order in time and proper packed. The necklace was nice quality but not exactly the colour I wanted, so I gave the package back to GLS and received a confirmation about the package bei... See more
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Company details
Written by the company
Dansk Copenhagen Jewellery is a family-owned company with roots all the way back to 1971. Our jewellery is made from stainless steel and brass, the jewellery comes in both silver and gold plated.
Dansk Copenhagen - Danish designed jewellery
Written by the company
- Quality, functionality and minimalism
- At Dansk Copenhagen, we offer you Danish designed jewellery created to give you confidence and strength to achieve your goals. It is important to us that everyone can feel exclusive, brave and ambitious with our sophisticated jewellery at an affordable price.
- Silver and gold plated jewellery with a Nordic twist
- Our stylish and functional jewellery includes necklaces, bracelets, earrings and rings plated with 14 carat gold, silver or rhodium, which are often decorated with colored stones or genuine freshwater pearls. We offer jewellery for any occasion that can help complete your look. Our jewellery is made of pure quality materials and is nickel-free.
Questions or need help?
Contact our customer service
When you order in our online store, we process your order the next weekday and have it sent to you as soon as possible. If you have questions or need help, you can always contact our customer service by email or phone.
info@danskcopenhagen.dk
+45 3860 3800
Contact info
Engtoften 38, 2760, Måløv, Denmark
- +45 8871 0881
- customerservice@danskcopenhagen.com
- danskcopenhagen.com
4.3
Excellent
938 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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thank you for your apology and for…
thank you for your apology and for keeping your word!
20 September 2023
Unprompted review
Reply from Dansk Copenhagen
Thank you very much. Hope to welcome you back on our website. Have a nice day // Christian
I was delighted with my purchases
I was delighted with my purchases! Well crafted pieces of jewellery that were exactly as advertised. Beautifully packaged too.
2 October 2023
Reply from Dansk Copenhagen
Thank you very much - that means a lot to us. We are looking forward to welcoming you back at danskcopenhagen,com :-) // Christian
Low quality products but good customer service
Such low quality products.. I bought twice now the snake necklace and it broke both times within a few uses. Thankfully they refunded me for the first one I managed to fix the second but now it just broke again.
Two stars because of the great customer service.. shame because their products are beautiful.
15 September 2023
Unprompted review
Reply from Dansk Copenhagen
Thank you for your feedback. I will have a closer look at the necklace you bought and see if it is a general problem with this necklace. Sorry for the inconvenience caused. Please contact our customer service if you like us to replace the necklace. Wish you a great weekend and hope to see you back on our website again // Christian
Reply from Dansk Copenhagen
Thank you very much :-) Christian
Cheqp presentation for a reasonably expensive product
Hi I already had some of this jewellery so I ordered two bracelets for a family members birthday. They arrived in a cardboard box in a plastic bag. It really cheapened what was an expensive gift. I was very disappointed. I don't reccomend for gifting. I also was disappointed with the finish and colour of what I purchased.
13 August 2023
Reply from Dansk Copenhagen
Thank you very much for your feedback. Well noted !!! we will improve this and hope to see you back on our webshop // Christian
Very beautiful jewelry
27 July 2023
Reply from Dansk Copenhagen
Thank you very much - we wish you a lovely day and hope to see you soon at our website again // Christian
Immediate replies
Immediate replies, very friendly and motivated to Support.
And I am very happy with the ring I bought.
31 July 2023
Reply from Dansk Copenhagen
Thank you very much for your reply 😊 we are looking forward to welcoming you back to our website. Wish you a lovely day // Christian
Good quality
Very good quality products i cant wait to try them on my holiday, fast delivery. Thank you
16 July 2023
Reply from Dansk Copenhagen
Wish you a lovely holiday and thank you for your feedback :-) // Christian
Reply from Dansk Copenhagen
Hi Hanna - thank you very much for your orders. We shipped this order the same day as you ordered with normal postal service as chosen, but if you need faster delivery I recommend you to choose Express delivery. That is only 2 days delivery. Looking forward to see you back on our website and hope you will enjoy your jewellery :-) wish you a lovely day // Christian
Good quality, difficult to return something
Hello, I got my order in time and proper packed. The necklace was nice quality but not exactly the colour I wanted, so I gave the package back to GLS and received a confirmation about the package being shipped. It’s already a while ago and I contacted Dansk Copenhagen twice but haven’t got an answer. Could you please contact me?
Thanks
31 May 2023
Reply from Dansk Copenhagen
Hello Mirijam. Sorry, but I dont understand your message, because we answered your chat messages the 1st and 6th of June within 5 minutes every time, and also sent you the link for returning items.
Since then we have not heard from you - if you contacted us since, could you let us know which email you wrote to? Please send your answer to customerservice@dankscopenhagen.com.
Thank you and wish you a lovely afternoon // Christian
I love the ring and it arrived quickly
I love the ring and it arrived quickly. Nice packaging.
4 June 2023
Reply from Dansk Copenhagen
Thank you very much for your feedback - that means a lot to us. We are looking forward to welcoming you back on our website and I wish you a lovely weekend 🌞 // Christian
Great quality would recommend
18 May 2023
Reply from Dansk Copenhagen
Your feedback is much appreciated 🌞 Thank you.
I wish you a great Summer and looking forward to welcoming you back soon // Christian
Order from the Netherlands
I ordered earrings and they kept me informed by mail. The mail was correct and when the shipment arrived the Netherlands I could see that. It was very easy to order.
18 May 2023
Reply from Dansk Copenhagen
Thank you very much and we are looking forward to welcoming you back soon. Wish you a great Summer // Christian
Gorgeous jewellery
Gorgeous jewellery, good quality, timely delivery.
Overall very happy with my necklaces, best of all bought at discount. 😊
Would definitely buy from DC again.
29 April 2023
Reply from Dansk Copenhagen
Thank you very much. Your feedback is much appreciated :-)
Wish you a great day.
Christian // Dansk Copenhagen
Good quality
Fast and professional.
Issue was the delivery company because it didn't send any notifications about the estimated delivery time.
16 April 2023
Reply from Dansk Copenhagen
Thank you Viktoriya for your feedback, it is much appreciated 😊
Reply from Dansk Copenhagen
Thank you Monique for your feedback.
I am sorry to hear that you find the necklace to short, but as many of our other short necklaces it is 40cm + 5cm extension.
The length of a necklace is a matter of individual taste and practicality and personal preference, and we therefore have several different length in our collection.
Please let me know if there is anything I can do for you, by writing to customerservice@danskcopenhagen.com and I will be happy to assist you.
Heidi / Dansk Copenhagen.
shipping takes too long, longer than 2weeks👎👎👎
Very bad customer care service.
Shipping takes too long, still waiting for the item I ordered on 5th April.
4 April 2023
Reply from Dansk Copenhagen
Hi Geert.
Thank you for your feedback, and so sorry for the long delivery time.
I can see that your order has been delivered today, so that is good news.
Unfortunately right after you made the order, we had 4 bank holiday due to Easter, and therefor it has taken so long for your order to arrive.
If you have any questions please do not hesitate to contact us by writing an email to: customerservice@danskcopenhagen.com
I wish you a lovely day
Heidi / Dansk Copenhagen
Very nice & stylish ring
Love it! Wearing the Tara ring every day since I got it - delivery was fast, I am happy!
28 March 2023
Reply from Dansk Copenhagen
Thank you so much Nathalie, it means a lot to us 😊
Happy customer
Happy with the bracelet, was delivered quickly and I found a small candy in the packet which really made me smile :-) thank you!
6 March 2023
Reply from Dansk Copenhagen
So glad you liked it, thank you.
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