Dampness & Rot (Glasgow) Ltd Reviews 27

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and extensive knowledge, making every interaction pleasant and reassuring. The service provided is frequently highlighted as excellent, with many people appreciating the efficiency and thoroughness of the work carried out. Communication is also a strong point, with consumers noting regular updates and clear explanations throughout the process. People are particularly impressed with the promptness of the service, from initial assessments to the completion of the work, often resolving stressful issues quickly and effectively. The customer service is consistently described as top-notch, with reviewers emphasizing the friendly and professional approach of the entire team.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, knowledge, and... See more

Service

Customers had positive experiences with service, praising the professionalism and efficiency from start to... See more

Customer service

Consumers find customer service to be positive. Reviewers consistently praise the excellent communication,... See more

Based on these reviews

Rated 5 out of 5 stars

Great service from start to finish from Dampness &Rot. Barbara's communication at each stage was excellent keeping us fully informed about the process and when the work would be completed. Kevin th... See more

Company replied

Rated 5 out of 5 stars

Amazing service from Kevin and Barbara. Kevin and his team damp-proofed our house which was a couple of weeks work. Kevin is professional and his knowledge and experience is second to none, they did a... See more

Company replied

Rated 5 out of 5 stars

Had 2 rounds of work done by Dampness and Rot now and both times they've been absolutely fantastic. No issues whatsoever. Hight quality workmanship and very neat workmen. Would very highly recommend t... See more

Company replied

Rated 5 out of 5 stars

Absolutely first class. Kevin came out within 48h to view the problem- and D&R were the only company not to charge to diagnose the issue (dry rot). Work was explained - quoted for and resolved within... See more

Company replied


Company details

  1. Waterproofing Company

Written by the company

Glasgow & Lanarkshire damp proofing, mould, rot, and woodworm specialists. For over 20 years, we've supported homeowners and businesses with expert treatments, surveys, and keeping properties safe, healthy, and well-maintained. Trusted by our clients, we take pride in helping preserve every property we work on. Reliable, experienced, and committed to quality service.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

27 reviews

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Rated 5 out of 5 stars

Can't recommend Damp and Rot services…

Can't recommend Damp and Rot services enough. From first contact with Barbara to Kevin coming out for assessment and then treatment for rising damp in the living room wall, was all done quickly and smoothly. Kevin gave a detailed assessment and talked me through step by step how the treatment process works. Barbara was so friendly and in frequent communication along the way. Tradesmen were fantastic too! Mindful and respectful that there were young children in the house when carrying out the work. Thanks again!

19 March 2026
Unprompted review
Dampness & Rot (Glasgow) Ltd logo

Reply from Dampness & Rot (Glasgow) Ltd

Thank you so much for your lovely feedback, Claire. We’re really pleased you were happy with the service provided for your rising damp treatment.

It’s great to hear that Kevin’s detailed inspection and clear explanation of the damp proofing process gave you confidence, and that Barbara kept you updated with friendly and consistent communication throughout. We’re also glad the team carried out the work respectfully in your home, especially with young children present.

We really appreciate your recommendation and are always here to help with any future damp or property maintenance requirements.

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish from Dampness &Rot. Barbara's communication at each stage was excellent keeping us fully informed about the process and when the work would be completed.
Kevin the surveyor was so calm and reassuring when he came out to do the initial inspection and again when the detailed survey was carried out. Kevin answered all our questions and explained everything thoroughly. When the work was being done we got regular updates from both Barbara and Kevin.
The full team were so professional and helpful.
We wouldn’t hesitate to recommend this company.

2 February 2026
Unprompted review
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Reply from Dampness & Rot (Glasgow) Ltd

Thank you, Lorna, for your fantastic feedback on your experience with Dampness & Rot (Glasgow) Ltd. We’re delighted to hear that you were happy with the service from start to finish.

Barbara will be pleased to know her communication kept you fully informed throughout the process, and Kevin will appreciate your feedback on his thorough and reassuring approach during both the initial inspection and detailed survey.

It’s great to know the whole team made a positive impression, and we really appreciate your recommendation.

Rated 5 out of 5 stars

Great Service

Great experience with Dampness & Rot (Glasgow) Ltd. The work was carried out efficiently and to a high standard, and everything felt very well handled from start to finish.

Kevin was clearly incredibly knowledgeable and very reassuring - he took the time to explain things clearly and made the whole process feel straightforward. Barbara was also excellent to deal with, always responsive, patient and helpful with organising everything.

Overall, a really professional service and a pleasure to deal with. Would definitely recommend.

9 March 2026
Unprompted review
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Reply from Dampness & Rot (Glasgow) Ltd

Thank you so much for your thoughtful feedback, Michael.

It’s great to hear that you felt reassured throughout the process and that Kevin’s explanations helped make everything clear and straightforward. I’ll be sure to pass your kind comments on to both Kevin and Barbara – they’ll really appreciate it.

We’re glad we could make the experience a positive one and thank you again for your recommendation.

Rated 5 out of 5 stars

An excellent and professional service

There is nothing worse when you discover dry rot in your property. Following a survey by one of their specialists, the company provided a comprehensive report on the extent of the damage and the work required to rectify. The work was carried out in an efficient and tidy manner and they provided regular updates on progress. Excellent workmanship and backed up by a 10 year guarantee. I would have no hesitation recommending the company.

16 March 2026
Unprompted review
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Reply from Dampness & Rot (Glasgow) Ltd

Thank you very much for your kind and thoughtful feedback, Iain. We’re very pleased that our dry rot survey, detailed report, and professional treatment met your expectations.

It’s great to hear that our team maintained a high standard of workmanship, kept everything clean and organised, and provided regular updates, with the 10-year guarantee in place for added peace of mind.

We really appreciate your recommendation.

Wishing you all the best.

Rated 5 out of 5 stars

Excellent

Had 2 rounds of work done by Dampness and Rot now and both times they've been absolutely fantastic. No issues whatsoever. Hight quality workmanship and very neat workmen. Would very highly recommend to anyone having issues with rot, mould or water ingress.

2 February 2026
Unprompted review
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Reply from Dampness & Rot (Glasgow) Ltd

Thank you so much for your continued trust in Dampness & Rot (Glasgow) Ltd. Choosing us again and having two positive experiences really means a lot to us. That level of confidence in our team is something we don’t take lightly. We’re also thrilled you were happy with our work and the team’s neatness. Delivering high-quality, respectful service is always our priority. Your recommendation is greatly appreciated.

Rated 5 out of 5 stars

I felt confident from my first contact…

I felt confident from my first contact with Barbara that I was in safe hands. She was friendly yet professional and arranged for Kevin to visit .He was able to diagnose areas of rising damp in one room and some damp due to condensation in another. The greater expertise was required for the rising damp and Kevin explained the remedial work necessary but calmed my fears . What was particularly refreshing was there was no hard sell. When the team came to complete the job they were friendly , helpful and efficient. Kevin was very informative and eager to share what was being done and why.
No one wants to deal with damp but D and R made it as painless as possible . Thank you Barbara,Kevin and the team.

9 February 2026
Unprompted review
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Reply from Dampness & Rot (Glasgow) Ltd

Thank you for your kind words, Caz, and for sharing your experience. We are so pleased that your journey with us, from your initial conversation with Barbara to the completion of the remedial work, met your expectations.

We’re delighted that Kevin’s expertise ensured the problem was diagnosed clearly and explained in a reassuring way, and that our focus on honest guidance came through.

We’re also thrilled that you found our team friendly, efficient and helpful. Making what can be a stressful situation feel manageable and straightforward is exactly what we aim to do.

Thank you once again for your trust in Dampness & Rot (Glasgow) Ltd.

Wishing you all the very best.

Rated 5 out of 5 stars

Amazing service from Kevin and Barbara

Amazing service from Kevin and Barbara. Kevin and his team damp-proofed our house which was a couple of weeks work. Kevin is professional and his knowledge and experience is second to none, they did a great job. We’ve contacted Kevin a few times since, to come out and have a look at other separate issues and he has been extremely helpful to us. Communication is also fantastic thanks to Barbara. Can’t recommend highly enough.

7 January 2026
Unprompted review
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Reply from Dampness & Rot (Glasgow) Ltd

Thank you for your fantastic feedback, Vicki. We really appreciate such a kind and detailed review. Kevin and the team will be pleased to hear how happy you are with the damp-proofing work, and Barbara will be delighted to know her communication stood out. We’re always happy to help with any further issues, so please don’t hesitate to get in touch again. Thanks so much for the recommendation!

Rated 5 out of 5 stars

Damp proof review

Kevin and team were professional and reliable from the first consultation. Kevin passed on great tips to us . Nothing was too much trouble . They were easy to have in your home. Barbara in the office was efficient and easy to communicate with. The initial report was clear and detailed . I wouldn’t hesitate to recommend this company .

20 October 2025
Unprompted review
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Reply from Dampness & Rot (Glasgow) Ltd

Thank you so much, M Daly, for sharing your experience. We’re thrilled that Kevin and the team could provide helpful guidance and make the process smooth and stress-free. Barbara is delighted to hear that communication was easy, and we’re glad the report gave you the clarity you needed. Your recommendation means a lot to us, and we look forward to supporting you with any future property needs.

Rated 5 out of 5 stars

Excellent service…

We recently received an excellent service from Dampness and Rot Glasgow. The surveyor came quickly, was very knowledgeable and always willing to answer questions no matter how many. The company were flexible with dates and provided a very reasonable and transparent quote. Investigations conducted were thorough, explanations of the problems and solutions were clear amd understandable as well from a lay person's perspective. The surveyor was also very reassuring which was welcome in light of what felt like a stressful situation to be in with regards to the wet rot and woodworm infestation in our subfloor wall plate and joists. We would happily recommend this company to other people.

22 November 2025
Unprompted review
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Reply from Dampness & Rot (Glasgow) Ltd

Thank you so much for your kind, detailed review, Roisin. We’re very pleased to hear you were happy with the service and that our surveyor clearly explained everything while helping put you at ease during what can understandably be a stressful situation. We’re also glad you found our process transparent and flexible. Your recommendation truly means a lot to us. Thank you for choosing Dampness & Rot (Glasgow) Ltd.

Rated 5 out of 5 stars

Great company

Great company! We recently purchased a home which they had treated for woodworm. It was so easy and straightforward to contact them and get the guarantee transferred over. They were so friendly, professional and helpful, explaining everything to us in a way that was easy to understand. They're reasonably priced as well! Really recommend!

10 December 2025
Unprompted review
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Reply from Dampness & Rot (Glasgow) Ltd

Thank you so much for your wonderful review, Sarah. We’re really glad to hear that the guarantee transfer was easy, straightforward, and that you felt supported throughout the process. It means a lot to us that you found our team friendly, professional and helpful. We truly appreciate your recommendation and are always here if you need anything in the future.

Rated 5 out of 5 stars

Woodworm treatment

We recently discovered woodworm in our attic flooring and had Kevin come out to assess and treat the space. Kevin came out quickly after our initial call and took the time to explain the treatment process and answer questions we had. We had the attic flooring removed and treated the following week. Team were great through the whole process. We were glad to have the job done quickly. Barbara and the team were friendly and professional throughout. Thank you!

5 December 2025
Unprompted review
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Reply from Dampness & Rot (Glasgow) Ltd

Thank you, Frances — your lovely review truly made our day. We’re really pleased to hear that Kevin was able to visit quickly and that the treatment process was clearly explained throughout. It’s great to know the team looked after you well and that everything was completed promptly.

We truly appreciate your kind words about Barbara and the rest of the team — we’ll be sure to pass them on. If you ever need anything in the future, we’re always here to help.

Rated 5 out of 5 stars

Highly recommend!

Excellent communication and professionalism throughout. Barbara responds quickly to all messages and Kevin is very knowledgeable. The entire team are so friendly. They acted very quickly to resolve a damp issue we had in the house knowing we have a baby and needed the problem resolved promptly. Many thanks everyone, much appreciated!

27 November 2025
Unprompted review
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Reply from Dampness & Rot (Glasgow) Ltd

We sincerely appreciate you sharing such a positive review, CT. It’s wonderful to hear that our team’s professionalism, knowledge, and friendliness made the process smooth and reassuring for you. Barbara is dedicated to timely communication. Kevin and the team strive to resolve every situation efficiently and with expertise. We understand how stressful home issues can be, especially with a baby, and we’re so pleased that we could act quickly to give you peace of mind. Your kind words about the team mean so much to all of us. Thank you again for trusting us and we wish you all the best!

Rated 5 out of 5 stars

Excellent service from this company

Excellent service from this company. I had worries i might have damp or mould but Kevin came out and assessed it was more a stale bathroom smell and put my mind at ease. I would class this company highy trustworthy and would recomend them highly. Also great communication from Barbarra in arranging the appointment and keeping me informed off the arr ival time on the day. Highly recomended.

15 November 2025
Unprompted review
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Reply from Dampness & Rot (Glasgow) Ltd

Alan, thank you for your fantastic review. We’re really glad Kevin was able to reassure you and confirm there was no damp or mould issue. It’s great to hear that Barbara’s communication made the process smooth for you as well. We truly appreciate your trust and your recommendation. We wish you all the very best in your new home. Please know that we’re here any time you ever need advice or assistance in the future.

Rated 5 out of 5 stars

Incredibly knowledgeable and…

Kevin was incredibly knowledgeable and professional. All our worries about potential dampness were answered. Great service

15 November 2025
Unprompted review
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Reply from Dampness & Rot (Glasgow) Ltd

Thank you so much for taking the time to share your experience, Liam. We’re thrilled to hear that Kevin’s professionalism and knowledge were able to put your mind at ease and address all your concerns about potential dampness. Feedback like yours really makes a difference to our team. Kevin will be delighted to know that his efforts had such a positive impact. We truly appreciate you choosing our service and for trusting us with your home.

Rated 5 out of 5 stars

Excellent service

Excellent service, information and repair work. Highly recommended.

12 November 2025
Unprompted review
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Reply from Dampness & Rot (Glasgow) Ltd

Thank you, Andy, for your wonderful feedback. We’re so pleased to hear you were happy with how we handled your wet rot and damp issues. It was a pleasure working with you! Please don’t hesitate to reach out if you ever need assistance in the future.

Rated 5 out of 5 stars

Dampness and Rot Glasgow were…

Dampness and Rot Glasgow were excellent.
Professional, informative, punctual I accompanied their engineer completing the survey. He was excellent as he explained everything he was doing.
Also their service from reception, survey to work was both friendly and professional i was very happy with their approach and work.
I would recommend this company.

31 October 2025
Unprompted review
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Reply from Dampness & Rot (Glasgow) Ltd

Thank you, Helen, for your thoughtful words and they mean so much to us. We’re pleased to hear that you found our service to be friendly, professional, and thorough. It’s wonderful to know that our approach made a positive impression, and we truly appreciate your recommendation.

Rated 5 out of 5 stars

So helpful and great communication

This company have been extremely helpful after helping us uncover damp issues and woodworm in several areas of our newly purchased house. Communication from both Kevin and Barbara has been excellent. Have been amazing at providing ongoing advice and updates reports when needed as well. Thank you!

3 August 2025
Unprompted review
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Reply from Dampness & Rot (Glasgow) Ltd

Thank you, Katie, for your lovely review. We’re so glad we could help with your new home and keep you informed along the way. Kevin and Barbara will be delighted to hear your kind words. Wishing you many happy, cosy days ahead in your new place!

Rated 5 out of 5 stars

Highly recommend

Kevin and Barbara are absolutely phenomenal, they both provided an excellent service. Very thorough and informative. I would highly recommend Dampness and Rot (Glasgow) to anyone who is looking for this sort of thing.

26 October 2025
Unprompted review
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Reply from Dampness & Rot (Glasgow) Ltd

It’s truly wonderful to hear such positive feedback. Kevin and Barbara are delighted that you found their service thorough and informative. Thank you, Sam, your kind words and recommendation are much appreciated. It means a great deal to us to know that our support made a difference. It was a pleasure to help, and sending you our very best.

Rated 5 out of 5 stars

Excellent service

Very pleased with the quality of the work which was done, and the professionalism of the company. I had rising damp which they sorted quickly. Really impressed - thank you!

21 October 2025
Unprompted review
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Reply from Dampness & Rot (Glasgow) Ltd

Thank you, Chris for your kind words. We’re so pleased to hear you’re happy with the work and the results. It was a pleasure helping you resolve the damp issue.

Rated 5 out of 5 stars

Experience and knowledge, problem fixed!

Kevin visited our building in Glasgow city centre to inspect the damp that was rising on the inside wall of our office. He quickly identified that it flaking and discoloured paint was due to damp coming through the wall. On closer inspection he noticed an issue on the outside roof of the building that was causing the problem. They quoted us a price and booked the work to be done and since then we haven't noticed any issues. We certainly feel more confident now that an expert has dealth with it for us. Highly recommend, very professional.

22 May 2025
Unprompted review
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Reply from Dampness & Rot (Glasgow) Ltd

Thank you very much, Gregory. We’re delighted to hear that Kevin was able to identify and resolve the damp issue at your Glasgow office. It’s great to know the problem has been fully resolved and that you’re pleased with the outcome. We truly appreciate your positive feedback and recommendation, it means a great deal to our team.

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