Dallader Reviews 191

TrustScore 1.5 out of 5

1.6

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Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, most reviewers were let down by their experience overall. Many customers found the products to be of poor quality, with footwear wearing out quickly or not being fit for purpose. Reviewers frequently received items that were the wrong color, material, or size, often differing significantly from what was advertised. The return and refund process was a major source of frustration, with the company often refusing full refunds, offering minimal credits, or requiring customers to pay expensive shipping costs to return items to China. Some people were dissatisfied with the price, feeling that the quality did not justify the cost, and noted that the products were often advertised as made in the USA but shipped from China. Conversely, a small portion of people felt satisfied with their purchases, highlighting comfort, support, and durability for specific uses like construction work or for conditions like plantar fasciitis.

What people talk about most

Product

Reviewers highlight negative aspects of product quality, with many consumers reporting that items arrived... See more

Quality

People report negative experiences with quality, with many consumers expressing disappointment with the poor... See more

Refund

Consumers find refund experiences to be largely negative, with many reporting that getting reimbursed for... See more

Return policy

Customers consistently express dissatisfaction with the return policy, often citing that the company makes it... See more

Price

Users describe negative interactions with price, often finding the quality very poor compared to the amount... See more

Reviews shaping this summary

Rated 1 out of 5 stars

after 10 weeks of occasional wear my footwear sole has virtually worn away. the shoes are comfy but not built to last. customer service took ages to contact and reply and then went on the 30 day rou... See more

Rated 1 out of 5 stars

Many lies and misrepresentations, plus shoes did not fit and were the wrong color. The advertising claimed the shoes were Made in the USA and stated Free Returns. The shoes were shipped from China... See more

Rated 1 out of 5 stars

I do not recommend purchasing any products from Dallader. They are inferior boots hubby put them on went to do them up eyelet came off. Trying to return them is impossible even thou they state free re... See more

Rated 1 out of 5 stars

I can confirm what the majority of other reviewers have said because my experience has been similar. The company is totally unresponsive. It's website says "We are unable to respond immediately due to... See more


Company details


Contact info

1.6

Bad

TrustScore 1.5 out of 5

191 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good pair of shoes

I ordered these for my husband since he needed a new pair of boots. Wasn't sure how long it would take to get them or if the size would be true. Took 3 weeks to get them and was able to track them as well. Yes they come from China but it wasn't long for the delivery. He normally takes a 10 wide. I did a 10.5 wide. He first looked at them and though they wouldn't fit. We'll He got them on and they fit great. I would definitely order again. Love the fact they even have walking shoes as well.

25 August 2024
Unprompted review
Rated 1 out of 5 stars

SCAM

Their shoes are calibrated in the wrong size and when you receive them and they don't fit, NO exchange and no refund. Don't buy.

19 August 2024
Unprompted review
Rated 1 out of 5 stars

TOTAL SCAM!!

SCAM!!! Not made in the USA. Not made of leather. They sent me the wrong style and size and did not exchange. No number to call. Tried to file a complaint with my credit card and they claim item was delivered so the money was not returned to me. DO NOT BUY!!!

22 May 2024
Unprompted review
Rated 1 out of 5 stars

ATTENTION ALL

Dear Customer
---They don't Honor Returns..
I'm sorry for the inconvenience

About items you purchase on our website

Our products are manufactured by measuring the average data of most people and are manufactured according to specific standards.You can also try adjusting it with a shoe brace.

This product is made from the same materials as described

Different batches of products may have certain differences

Because everyone's feet are different, the feeling of use may be different. If you think the product is not the right size, it is recommended that you give it as a gift to a friend or family member who fits this size. As compensation, we are willing to offer you a $3 refund and you can keep the product.

If you want to return or exchange the product, you need to pay the shipping fee yourself, which is not cost-effective

best wishes

Customer service team

SHOES ARE NOT MADE IN U.S.A.

7 August 2024
Unprompted review
Rated 1 out of 5 stars

Avoid this seller of boots and footwear

Bought a new pair of waterproof boots for work. They were the worse boots ever. They started falling apart after two days, were not even slightly waterproof, and the soles were so thin small stones would bruise the foot.
I made a complaint, and was offered 3 dollars as compensation, or I could return to China at my own cost. They were advertised as made in the USA! Buyer beware!

10 July 2024
Unprompted review
Rated 1 out of 5 stars

Sent me wrong Boots need to pay…

Sent me wrong Boots need to pay postage to send back to China. Sent these boot instead of correct as think they trying to get rid of these boots and know not many going to pay postage back to China.
Totally disappointed.

14 August 2024
Unprompted review
Rated 1 out of 5 stars

They advertise they are an American…

They advertise they are an American company and boots are made in USA. I bought a pair of tactical boots. When I checked with the bank, I discovered the company is chinese. The Dallender website has been shutdown. I wonder what I will receive, if anything?
08/24/2024
The boots arrived today. They are comfortable and do fit. My complaint was with their advertising. It was misleading at best. I was trying to support an American manufacturing effort.

5 August 2024
Unprompted review
Rated 1 out of 5 stars

Warning Do not buy from this company

Warning Do not buy from this company. Advertised as American shoes but just cheap knockoffs. Web site says no hassle return ,money refunded within 14 days but all they offer you is $3.Shoes were the wrong size and very poor quality.I ordered 2 sixes larger than I wear and can’t get my foot into the shoe
Very disappointed.

9 August 2024
Unprompted review
Rated 1 out of 5 stars

BUYER BEWARE!!!

I would give this company a 0 if I could. I bought my husband shoes from a facebook advertisement that had a logo "made in America" and "No Hassle free returns". The shoes are instead made and shipped from China. The shoes I got (2 Pair) were the wrong size. one pair one of the shoes was smaller than the other, the second pair were UK size and not US size. Upon contacting the company it took them 7 days and 2 email for them to even reply, then they offered me $3 to keep the wrong size shoe, I pushed back and they offered $5 and finally $8 as a final offer. If I want a full refund they require me pay to send the shoes back to China where they will be inspected and if able to return to stock I will get a refund at some point. I am not sure I trust them to refund my money because they have lied in their advertising and been so difficult to buy. DO NOT BUY FROM THEM!!!

29 July 2024
Unprompted review
Rated 1 out of 5 stars

This company is a scam

This company is a scam, they advertise easy returns if not satisfied with their product but they fail to mention they are located in China and do not have a phone number to call them. They advertise that they are selling orthopedic footwear at half price but the quality of what is being sent is simply low-cost products.

I tried to begin a return within minutes of receiving my sandals when I found they didn’t fit me and I emailed them in accordance with their website instructions.

This began a series of emails back and forth with their final one telling me, “It is recommended that you give it as a gift to a friend or family member who fits this size. As compensation, we are willing to offer you a $3 refund and you can keep the product. If you want to return or exchange the product, you need to pay the shipping fee yourself, which is not cost-effective best wishes Customer service team.”

I have now researched this company and discovered this is their standard response to people trying to do a return for a refund, you can see some of the reviews for yourself on Trust Pilot as well as on ScamAdviser.

This has now forced me as well as others to begin a dispute process via PayPal and hopefully we will get our refunds.

2 August 2024
Unprompted review
Rated 1 out of 5 stars

Poor quality

Poor quality
Purchased motorcycle boots
They are just poor quality boots and offer no protection to the rider
They didn’t fit in any event so I returned them to the address they provided in London.
I supplied proof of return
No refund coming
Just another Chinese company selling poor quality products
To call them motorcycle boots is outrageous

4 July 2024
Unprompted review
Rated 1 out of 5 stars

This is the worst company to deal with

This is the worst company to deal with, avoid like the plague. The quality of the boots are terrible, the eyelets broke the first time I wore them, now the company refuse to refund because they've been worn. Offered $8 refund and told me to keep the boots, what a joke, the boots are worthless. DON'T GIVE THIS COMPANY YOUR BUSINESS

22 July 2024
Unprompted review
Rated 5 out of 5 stars

The shipping time was 13 days

The shipping time was 13 days, and I received the shoes I spent $59 on. I have worn them for three days and I feel very comfortable. I have recommended this to my comrades. I will continue to pay attention to the merchant and hope that he can continue to make excellent products. I will still buy it.

19 July 2024
Unprompted review
Rated 5 out of 5 stars

Arrived in time....

Just got mine yesterday and they are great!
I'm off to europe tomorrow and will be using them on hikes and walking on cobble stone streets in Scandinavia.
So glad I got these and they arrived fast!

19 July 2024
Unprompted review
Rated 1 out of 5 stars

HORRIBLE pair of boots

HORRIBLE pair of boots. I am SHOCKED at how fast these boots literally FELL APART!
I have holes and slits in the bottom of it and I don’t walk more than like 2-3k steps a day in them at work.
DO NOT BUY THESE BOOTS.
THEY ARE NOT “MADE IN THE USA” as they claim. Keep your money!!!

27 July 2024
Unprompted review
Rated 5 out of 5 stars

I received mine a couple of days ago…

I received mine a couple of days ago and so far so good. I might order another pair. We'll see in a few months. The only problem I had was when I orders them, I didn't know when they were going to be delivered. So, when you order them just be patient and they will get there when they get there!!

17 July 2024
Unprompted review

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