I have bought a backpack but due to changes on my plans , I wanted to return. Purchasing, delivery and return processess all went very fast and nice. I will continue to shop from Daka as high quality... See more
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Good experience with the website. Delivery processed by postNl. One remark though, I was not home when they came, and they didn't write anything on the paper they left in my letter box. And they l... See more
Having purchased sports shoes from other sites, e.g. directly from the manufacturer, I was pleasantly surprised by the attention to detail that Daka put into my order. It contained a nice magazine, bu... See more
Ordered a pair of ski's, asked a question via whatsapp (on sunday). On first working day, immediately got a response. Got updated on any changes, even small delay. perfect customer service
Company details
About DAKA Sport & Lifestyle
Written by the company
DAKA is in 1965 begonnen aan de Bergweg te Rotterdam. Inmiddels is DAKA uitgegroeid tot dé Sport- & Lifestyle-keten van het land.
Met 16 winkels verspreid over heel Nederland én een online webshop vind je bij DAKA het meest omvattende en beste aanbod aan sport- en lifestyle artikelen. Of je nu gaat voor hockey, running, voetbal, tennis of een andere sport: bij DAKA ga jij voor nóg meer plezier in je sport. Ben jij een wintersportliefhebber? Onze ski- en snowboardafdeling is de grootste van Nederland.
Onze sportspecialisten staan voor jou klaar. Ga je voor het verbeteren van jouw techniek of voor het versterken van je team? Voor de lol of juist voor de absolute top? Bij ons zit je altijd goed. In onze winkel hebben wij allerlei services om jou nog meer te plezier te laten beleven tijdens het sporten. Wij gaan voor een passend en persoonlijk advies op maat.
Met 16 winkels verspreid over heel Nederland én een online webshop vind je bij DAKA het meest omvattende en beste aanbod aan sport- en lifestyle artikelen. Of je nu gaat voor hockey, running, voetbal, tennis of een andere sport: bij DAKA ga jij voor nóg meer plezier in je sport. Ben jij een wintersportliefhebber? Onze ski- en snowboardafdeling is de grootste van Nederland.
Onze sportspecialisten staan voor jou klaar. Ga je voor het verbeteren van jouw techniek of voor het versterken van je team? Voor de lol of juist voor de absolute top? Bij ons zit je altijd goed. In onze winkel hebben wij allerlei services om jou nog meer te plezier te laten beleven tijdens het sporten. Wij gaan voor een passend en persoonlijk advies op maat.
Afhalen of thuislevering?
Written by the company
- Ga voor gemak!
- Bestel op DAKA.nl en haal je bestelling af in één van onze winkels met click&collect. Thuisbezorging is mogelijk via PostNL, of haal je bestelling op bij een PostNL afhaalpunt.
DAKA Service
Snel en betrouwbaar!
✓ Groot assortiment
✓ 16 winkels in Nederland
✓ Snelle levering
✓ Achteraf betalen mogelijk
✓ 14 dagen de bestelling op zicht
✓ Niet goed? Geld snel terug!
✓ 16 winkels in Nederland
✓ Snelle levering
✓ Achteraf betalen mogelijk
✓ 14 dagen de bestelling op zicht
✓ Niet goed? Geld snel terug!
Contact info
Dalkruidbaan 156, 2908KC, Capelle aan den IJssel, Netherlands
- +31 85 087 05 77 (whatsapp)
- klantenservice@daka.nl
- daka.nl
4.6
Excellent
28K reviews
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Terrible webshop and customer systems
Webshop and its collaboration with physical stores is horrible. In-store service is also sub-par.
Ordered shoes for click and collect in a store where they were in supply at time of order. Visited the store 3 workdays later to pick up, was told I had to have received a pick-up notification. Triple checked entire mailbox on the spot, did not receive pick-up notification. Employee told me there's nothing they can do without that message, though to me it seems unlikely they cannot check order status when I provide the order number.
Two weeks later, still no notification. Upon contacting customer service they tell me that email was sent 2 days after the initial order, so order was already at the store when I was visiting.
Their webshop and systems seem an absolute mess, cannot recommend.
23 May 2023
Unprompted review
Reply from DAKA Sport & Lifestyle
Hello Joeri,
We understand the dissatisfaction and we also believe that this should have been done differently.
We regret how this turned out for you and are working to prevent this.
Sporty regards,
DAKA Sports & Lifestyle
Bezorging en website top!
1 May 2023
Super service
19 April 2023
I love DAKA Store is fantastic every product so good quality
DAKA is one of the best sport stores for me in Nederland they should open also in Spain . The firmas they sale the good quality and price of products. I love it I always when I go to the city I need to go to DAKA or I do t feel person ☺️ and I need to buy something cause I like it a lot lot . Also when I had some trouble with internet buying they always always help me to solve the problem and they do . Thanks a lot ❤️
4 April 2023
Fast delivery and good quality products.
29 March 2023
Awesome customer service
I could not find the right size for me but the customer service was amazing!
28 March 2023
Product as expected.
27 March 2023
Great service!
Great service!
I bought shoes online but unfortunately they were slightly too big. I went to a store, and exchanged them for the right size. The whole process took 5 minutes to complete.
17 March 2023
As a French customer I have found…
As a French customer I have found really responsive and comprehensive customer support on my order. 10/10, other should take notes.
2 March 2023
Good running shoes and fast delivery
27 February 2023
Nice and Fast interface
Nice and Fast interface
It was really fast to find product and pay for it.
I would like to request to add size chart description. It will be helpful for new customers.
14 February 2023
It's all good!
22 January 2023
Top service.
19 January 2023
Good experience with the website
Good experience with the website.
Delivery processed by postNl.
One remark though, I was not home when they came, and they didn't write anything on the paper they left in my letter box. And they left the parcel at the local bookshop. After waiting a couple of days, I had to go back to my emails and follow the delivery info links to figure it out.
15 January 2023
Your delivery was fast and efficient!
Your delivery was fast and efficient!
I will come back for more!
Bedankt 🙏.
15 January 2023
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