Dainton  Reviews 

301
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 95 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, friendliness, and professional approach, making every interaction pleasant. The service is frequently described as excellent, with many appreciating the straightforward processes and efficiency from start to finish. Reviewers consistently highlight the cleanliness, security, and excellent accessibility of the facilities, noting that units are well-maintained and sites feel safe. Many people also appreciate the staff's proactive approach, noting how they go the extra mile to accommodate needs and provide solutions, even during stressful situations. This dedication significantly contributes to making potentially stressful events, such as house moves, much smoother and easier for customers.

What people talk about most

Staff

Reviewers consistently express high satisfaction with the staff, frequently describing them as friendly,... See more

Service

People report positive experiences with service, often describing it as superb, phenomenal, and first-class... See more

Facilities

Consumers express high satisfaction with the facilities, consistently describing them as clean,... See more

Website

Clients share positive opinions on the website, highlighting its ease of use for booking and accessibility,... See more

Location

Reviewers highlight positive aspects of location, with many recommending the storage facilities in North... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Big thanks to Stan and the team at Dainton Storage Heathfield. Booking our storage container was so easy, and the site was accessible as we required (even when filling our container between Christ... See more

Company replied

Rated 5 out of 5 stars

5 ⭐️⭐️⭐️⭐️⭐️ is no where near enough to emphasise how much excellent this company is. Both Chris’s are professional, knowledgeable, supportive bit above all are so friendly it makes the whole storag... See more

Company replied

Rated 5 out of 5 stars

What a pleasure it’s been to have used Dainton storage. We had our items stored for nearly 2 years. Smart facility. Friendly, welcoming staff. Caroline has been really helpful and understanding... See more

Company replied

Rated 5 out of 5 stars

Lee has been so helpful and supportive in my complicated move from the IOW. Dates kept changing but we arrived in the end to a lovely unit with excellent access and road conditions, including a few we... See more

Company replied


Company details

  1. Self-Storage Facility
  2. Automobile Storage Facility
  3. Portable Building Manufacturer
  4. RV Storage Facility
  5. Storage Facility

Written by the company

Need more space? We provide a wide range of storage options and offer modular buildings for workspace solutions, serving both personal and business needs. With depots across the South West of England and South Wales, we stand out with helpful staff and services tailored to each customer. As a family-run business since 1975, we pride ourselves on exceptional customer service, making us one of the largest self-storage providers with over 5,000 customers. Whether you're moving, downsizing, or need flexible space for your business, we’ve got a solution that fits your budget and needs. From secure external units and internal lock-ups to vehicle storage, our convenient locations and dedicated team ensure a hassle-free experience. Our Portable Building Services also offer high-quality modular cabins, providing adaptable space for your growing business.


Contact info

4.9

Excellent

TrustScore 5 out of 5

301 reviews

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No recent history of asking for reviews

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4.9

All reviews

(301)

88 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely fantastic customer service

Absolutely fantastic customer service! They could not have been more helpful,and the price was very reasonable. I'd thoroughly recommend to anyone!

30 October 2025
Unprompted review
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Reply from Dainton

Thanks so much for your kind words! We're really pleased to hear you found the team helpful and good value. We appreciate the recommendation!

Rated 5 out of 5 stars

Super helpful, highly recommend

Chris and Paul are both super helpful and friendly. Ended up with two storage crates this time round and was very easy to set up and access the units as needed. Would recommend to anyone wanting extra storage, and will be back if I need more in the future!

26 October 2025
Unprompted review
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Reply from Dainton

Thanks for the lovely feedback Emma!

Rated 5 out of 5 stars

Safe, secure and very helpful staff

I hired a unit in Newport, Wales for just over 1 year for personal storage and found the company to be very reliable with great customer service at competitive prices. Would highly recommend.

22 October 2025
Unprompted review
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Reply from Dainton

Thanks for the feedback Chris!

Rated 5 out of 5 stars

Thoroughly recommended !

Had a 10x8 unit in Paignton for 3 months after a house move fell through. Ian was always courteous and fun to have a chat with. Unit was accessible at all times.
I shall miss going there just for the banter !
Wouldn't hesitate to recommend Dainton.

17 October 2025
Unprompted review
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Reply from Dainton

Thanks for the nice feedback Tina! We'll pass this on to Ian. We're glad we could help and really appreciate the recommendation.

Rated 5 out of 5 stars

Dainton storage Swansea.

I used Dainton storage Swansea.
Chris was friendly and helpful.
The facilities were well organised clean and secure.
The price was competitive and good value for money.
Would recommend and use again

8 October 2025
Unprompted review
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Reply from Dainton

Thanks, Helen! Really appreciate your lovely feedback — we’ll pass your kind words on to Chris and the Swansea team.

Rated 5 out of 5 stars

Andy and his team are very helpful

Andy and his team are very helpful, understanding and in general offer a 1st class service. Fair, inexpensive and friendly. Couldn’t recommend higher tbh!

1 October 2025
Unprompted review
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Reply from Dainton

Thanks, Sam — brilliant to hear that Andy and the team made such a positive impression. We really appreciate your recommendation!

Rated 5 out of 5 stars

Lee and Marc have been helpful and…

Lee and Marc have been helpful and understanding at every point during the last 10 months - this is the 3rd time we have used Daintaon's and it is unlikely to be the last!

28 September 2025
Unprompted review
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Reply from Dainton

Thank you for your lovely feedback and for choosing Dainton ! We’re delighted Lee and Marc could make your experience so positive.

Rated 5 out of 5 stars

Very happy.

David in Bridgend has been so helpful from my first enquiry to completing the contract.
He was friendly, explained everything and very welcoming.
The storage container was clean and very accessible.
Will definitely be recommending to friends and family.

26 September 2025
Unprompted review
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Reply from Dainton

That’s lovely to hear — thank you! We’re so pleased David could make the whole process simple and friendly from start to finish. Thanks for choosing Dainton and for recommending us!

Rated 5 out of 5 stars

Smooth Process

The process from start to finish was smooth and Ian was very informative.

15 September 2025
Unprompted review
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Reply from Dainton

Thanks for the feedback Keith!

Rated 5 out of 5 stars

Ian and his team=Amazing

Ian and his team did everything in their powers to make our time at Dainton fantastic. Moving house and relocating is a stressful time and having to put all your possessions into storage could potentially make even more stressful. However this was not the case with Ian and his team they made it all very straightforward. Excellent thank you. Cheers Peter & Kerrie

14 September 2025
Unprompted review
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Reply from Dainton

Thank you for your kind words. We’re so pleased Ian and the team could make things easier during a stressful move. Wishing you all the best with the new house!

Rated 5 out of 5 stars

Great experience with Dainton

Great experience with Dainton.Used it for our business. Secure, well maintained site. Staff are fantastic. Key fob for access before opening hours and after closing. Toilet facility. Accepted deliveries on our behalf and let us know when they had arrived. Would highly recommend.

8 September 2025
Unprompted review
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Reply from Dainton

Thank you for your wonderful feedback Lyn! We’re so pleased our storage and service worked well for your business. I’ll pass your comments on to the team . We really appreciate the recommendation.

Rated 5 out of 5 stars

Great helpful staff

Great helpful staff, a pleasure to do business with them.

29 August 2025
Unprompted review
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Reply from Dainton

Thanks Alan, we’re glad you found the team helpful — a pleasure doing business with you too.

Rated 5 out of 5 stars

A well maintained

A well-maintained and secure unit. Professionally run and no problems throughout our stay. Site managed by Paul Beacham who gave great support when required. Would recommend this company.

1 September 2025
Unprompted review
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Reply from Dainton

James, thank you for your recommendation and for recognising Paul’s support — much appreciated.

Rated 5 out of 5 stars

Professional setup

Very secure site, well maintained.
All paperwork and charges etc are efficient including refunds of deposits etc
Chris who manages the site, very helpful and professional.
T.J.

1 September 2025
Unprompted review
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Reply from Dainton

Thanks TJ. We’re glad you found the site secure and Chris so helpful and professional.

Rated 5 out of 5 stars

I have held storage in different…

I have held storage in different configurations with Daintons Barnstaple for over 5 years and I'd recommend the storage facilities, but most importantly the team of Lee the Manager and his deputy Marc, who are hugely committed to ensuring the customer experience is the best. Lee and Marc always respond promptly and accurately to requests and questions which occasionally arise and ensure every time that they produce a solution if one is needed. They take pride in the facility and constantly maintain and clean the whole areas so that you know your storage is safe, secure and most importantly dry and free from pests which could contaminate your possessions.
I would recommend Daintons every time on that basis.
The only request at a corporate level is that there be access time to inside storage in out of hours as offered by some other providers , but this is a corporate and not local decision !

28 August 2025
Unprompted review
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Reply from Dainton

Thank you JD for being with us for over 5 years and for recognising the efforts of Lee and Marc. We’re delighted to hear how much you value the team and the care we take to keep your storage safe and secure. Your feedback means a lot!

Rated 5 out of 5 stars

Friendly and clear communication

Friendly and clear communication, good value and very helpful. Storage unit was in good condition. We stored our home contents for a few months while we were between homes and everything was fine. Access was easy and paperwork all went smoothly.

19 August 2025
Unprompted review
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Reply from Dainton

Thank you for your kind words! We’re glad you found everything smooth, helpful, and easy.

Rated 5 out of 5 stars

Excellent service

Excellent service. Friendly, helpful and accommodating. Fully explained the process at the start, dealt with any issues very quickly and communication was top notch.

1 August 2025
Unprompted review
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Reply from Dainton

Thank you Zoe!

Rated 5 out of 5 stars

Keep hold of Paul he’s a goodun!

This is the second time I’ve used Dainton at this site and the customer service delivered by Paul has again been second to none - highly recommended

18 August 2025
Unprompted review
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Reply from Dainton

Thanks for the nice feedback Ian, we'll pass that on to Paul!

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