D.A Gas, Heating & Plumbing ltd  Reviews 

280
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 70 reviews, reviewers overwhelmingly had a great experience with this company, consistently mentioning outstanding service across multiple successful visits. Customers praise the staff and engineers for their exceptional professionalism, politeness, and thorough work during routine maintenance and urgent callout appointments. People strongly appreciate the prompt organization, clear communication, and helpful coordination when scheduling visits and arranging timely appointments for homes. Some people also felt that the technicians are remarkably reliable, efficient, and capable at diagnosing and successfully completing complex repairs. Consumers consistently note that workspaces are always left impeccably clean, tidy, and completely free of any mess after every completed job.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the prompt, efficient, and friendly... See more

Staff

Customers had positive experiences with staff, highlighting their professional, friendly, and efficient... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting friendly phone manners... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have used D A Gas for a number of plumbing issues over the past few months and always have good experiences. The most recent work involved a full flush and clean of the central heating, followed... See more

Rated 5 out of 5 stars

I always use DAgas for any gas & plumbing jobs that arise in my small rental property. Always trusted from making the appointment & turning up on time. Michelle is helpful & knowledgeable on the pho... See more

Rated 5 out of 5 stars

From the moment you talk with the officer manager Michelle Stavers to book the job in and then she calls after the job was done to check your satisfaction of the job is excellent. The boiler engineer... See more

Rated 5 out of 5 stars

I had used D A Gas once before due to their excellent reviews, I was very pleased with their friendly efficient service and my gas boiler is working g the best it has ever done. Contacted them for a s... See more


Company details

  1. Plumber

Information provided by various external sources

We are a domestic plumbing and heating company serving east Herts and West Essex. We aim to provide all of our customers with a personal service for all their plumbing and Heating needs, and to serve our customers with excellence and professionalism.


Contact info

4.9

Excellent

TrustScore 5 out of 5

280 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(280)

67 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly professional

Dave was very patient and knowledgeable during the quotation visit, and Nick friendly during the work, taking his time to do the work properly, and running through it with me and answering my questions afterwards. It's the first time time I have used the company but I was impressed with the level of professionalism throughout, right down to the email correspondence and invoicing. Just what you want from a plumber; peace of mind that the work has been done properly and at a fair price. Would definitely recommend.

19 August 2024
Unprompted review
Rated 5 out of 5 stars

another annual service

another annual service. easy to deal with, great reminder from Michelle the service was due, as always. Very polite tidy engineers on site. highly recommend.

2 August 2024
Unprompted review
Rated 5 out of 5 stars

D.A Gas

We used D.A Gas to change the water tank in the loft. Danny came along and did a superb job, totally professional in every way, as was the whole process really. Would highly recommend and would definitely use their services again.

17 July 2024
Unprompted review
Rated 5 out of 5 stars

I had used D.A.Gas before and was…

I had used D.A.Gas before and was pleased with the work that was carried out, so had no hesitation in contacting them again.
Work was carried out to a great standard on the Day and allotted time agreed. The staff are all very friendly and took care when installing my new radiator to ensure that my new tiles were not damaged in any way. Price was quoted and agreed prior to the job being carried out.
I would definitely recommend them!

7 June 2024
Unprompted review
Rated 5 out of 5 stars

Very happy!

fantastic local company - evaluation & all parts ordered & then back to fit within 5 days - friendly , understanding and professional team - Michelle was so helpful with organising everything the quickest she could- the technician was so thorough and honest - fantastic price for all that needed fixing- given some other company quotes - only boiler servicing / fixing I will now be using !

23 May 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I’ve used DA Gas several times and always receive excellent customer service. Michelle goes above and beyond even once calling me out of hours to check I didn’t have an emergency. The plumbers are all very accommodating, reliable, helpful and tidy. I highly recommend DA Gas.

23 May 2024
Unprompted review
Rated 5 out of 5 stars

Great company to deal with

We used DA Gas to shut off the gas supply to our cooker as we are installing a fully electric cooker instead. The receptionist who booked the appointment was lovely, very helpful and extremely pleasant.

Daniel who came round to do the work was lovely. He worked very efficiently, made sure that we were happy with everything he was doing, was very knowledgeable and left the house clean and tidy.

I recommend this company and would use them again.

Thank you DA Gas!

23 May 2024
Unprompted review
Rated 5 out of 5 stars

Efficient & Thorough

Timely arrival.
The boiler service was carried out efficiently and thoroughly, with the engineer providing useful information throughout.

20 May 2024
Unprompted review
Rated 5 out of 5 stars

Good service by d.a.gas

Daniel came and serviced our boiler on Monday 13th may and was very efficient clean and tidy have had the boiler serviced for the last 5 years byD.A.Gas and will continue to use,

13 May 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look