D4Drivers Reviews 6,682

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 154 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service and staff for being professional, friendly, and helpful, making the overall experience pleasant and efficient. People also appreciate the straightforward online booking process and the competitive pricing, often noting it's more affordable than other options. However, some people were dissatisfied with certain aspects, particularly regarding the location and the eye test component of the medical. A few customers mentioned issues with the venue being inconvenient or the eye test being conducted improperly, leading to additional appointments or costs.

What people talk about most

Service

Reviewers highlight positive aspects of service, often praising the efficiency and professionalism of the... See more

Staff

Clients share positive opinions on staff, frequently highlighting the professionalism, friendliness, and... See more

Booking process

Users describe positive interactions with the booking process. Many customers found the online booking system... See more

Price

Customers had positive experiences with price, often finding it competitive and affordable compared to other... See more

Location

Reviewers mention ambiguous feedback about location. Many customers found the locations easy to find, local,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had the pleasure of having my medical in Oxford with Dr.Desmond Stevens.I cannot fault the experience which was made so much easier by Dr.Stevens .He made me feel at ease,relaxed and clearly explain... See more

Rated 5 out of 5 stars

I recently had a medical which needed more evidence to get signed off. My contact in customer support is Layla and she has been absolutely brilliant. Layla responded to me every time, kept me well in... See more

Rated 5 out of 5 stars

Easy online booking. Good availability. Local venue with easy access. Appointment on a Saturday, always a good thing. Doctor was friendly and helpful, very thorough, knew his way around the form an... See more

Rated 5 out of 5 stars

I attended an appointment in Aberdeen (Westhill) for an HGV medical and can't fault the experience. The venue staff were friendly and helpful, the Dr was very professional and friendly, I was seen on... See more


Company details

  1. Medical Examiner

Written by the company

Our Doctors provide HGV, PCV and taxi medicals for just £58 (inc. eye test) in over 100 locations across the U.K.including evenings and weekends. We will see you quicker than your own GP and for a fraction of the price. Simply call 0300 3030 668 or book online at https://book.d4drivers.uk/ for an appointment to suit you!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
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1-star

Replied to 57% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

I can fully Recommend D4Drivers to all.

I can fully Recommend D4Drivers to all.
I have used them for many years and never had reason to complain or thought something could have been done better. I have always found the Doctors to be very friendly and helpful. I my self am hard of hearing and it’s never been a problem to any of the doctors.the venues have changed places over the years but all have been easy and very accessible.
The service and the cost are second to none.
Again I fully recommend D4Drivers.

5 July 2025
Unprompted review
Rated 5 out of 5 stars

Easy to book and good value.

Easy to book, close enough to home and relaxed experience. I’ve had 3 medicals for my C1 renewal, the first with my doctor, who charged me £75, as it’s an extra service not provided by the NHS. Three years later my GP surgery would not do it (don’t need the money?). So I turned to D4Drivers who I have now used twice, and they’re cheaper too…

9 August 2025
Unprompted review
Rated 5 out of 5 stars

D4Drivers medical

Everything about the appointment went very smoothly- very thorough and professional- a better experience than with my GP last year!

12 July 2025
Unprompted review
Rated 5 out of 5 stars

Medicals you can Trust

This company is brilliant. From making your booking online to seeing the doctor, its truly professional and flawless. The doctors are lovely and understanding and make you feel at ease. On my recommendation all my workmates and friends who need medicals to drive, now use D4 Drivers.

22 February 2025
Unprompted review
Rated 5 out of 5 stars

Quck, cheap and easy!

I have been using D4Drivers for all my HGV renewal medicals. The venues are convenient and the price is good. The doctors are invariably pleasant and efficient. I'll keep using them until I hang up my keys!

21 June 2025
Unprompted review
Rated 5 out of 5 stars

Fast and competitive

Got a very swift appointment in the date and time I needed On the day was in and out really swift and the price was much cheaper than my own GP can not fault D4Drivers thanks

20 July 2025
Unprompted review
Rated 5 out of 5 stars

I had a very unpleasant experience with…

I had a very unpleasant experience with this company who basically robbed me of the value of a medical consultation. I made an appointment from one day to the next paying the amount of £62. But after making the payment I received an email stating that I had to bring a medical record from the GP with me. I showed up for the scheduled appointment without this record because it was impossible to obtain it from one day to the next. They refused to consult me but they offered me another appointment and I want to thank them.

9 August 2025
Unprompted review
D4Drivers logo

Reply from D4Drivers

Thank you for taking the time to leave a review on Trustpilot. I’m very sorry to hear about your recent experience and would like to sincerely apologise for any inconvenience or frustration caused. I have contacted you by email in hope to resolve this matter. I look forward to hearing from you.

Rated 5 out of 5 stars

Doctor of choice

Three years ago, I had my driving licence medical appointment with Dr. Desmond Stevens and was so pleased with his pleasant and relaxing manner that this year I travelled 90 miles to be able to see him again. He is the nicest doctor I have ever met and he is competent and friendly and a pleasure to met

6 August 2025
Unprompted review
Rated 5 out of 5 stars

I recently had a medical which needed…

I recently had a medical which needed more evidence to get signed off. My contact in customer support is Layla and she has been absolutely brilliant. Layla responded to me every time, kept me well informed of any updates and she is very reassuring, empathetic and very very helpful. If my medical doesn’t get approved I would still like to say that Layla shows amazing customer service and is a credit to D4 drivers.
Give that lady a huge pay rise.

24 July 2025
Unprompted review
Rated 1 out of 5 stars

Dr never showed up. Use your GP instead

Booked an appointment Friday for the Sunday.

Arrived on time.

No Dr.
No text, no call.

Receptionist at Holiday Inn said he’d turned away around 10 D4D customers already as Dr was a no show.

Appalling service. I’ll be claiming my money back.

13 July 2025
Unprompted review
D4Drivers logo

Reply from D4Drivers

Thank you for your feedback, we have requested further information via Trustpilot to see if we can help assist further, as we currently don't have any details. We would appreciate the opportunity to look into this further for you.

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