Ordered from the United States and was worried about hidden duty fees, but everything was OK! The package arrived within a week of purchase without delays or extra tariff fees. The item is beautiful a... See more
Company replied
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Price was great. Processing and shipping was quick. I wish duties were calculated at checkout.
Company replied
I love Casablanca and I love my hat and scarf. I looked everywhere & your price/discount was amazing. My purchased items are beautiful. The shipping was swift and the entire process was seamless! Esp... See more
Great website but the delivery took longer than expected.. It said 2-3 working days if you order before 1 PM (like I did) and now it takes up to 4 days. Was hoping to receive my bday present before my... See more
Company details
- Clothing Store
- Fashion Accessories Store
- Men's Clothing Store
- Shoe Store
- Streetwear Store
- Women's Clothing Store
Written by the company
Fondato nel 2004 nel cuore del centro storico di Salerno, d — 2 ha come filosofia di vendita un viaggio eclettico ottenuto grazie ad un’accurata selezione di oggetti esclusivi, insieme a icone senza tempo e ultime tendenze, dando spazio a progetti, collaborazioni uniche e proponendo talenti emergenti. Dall'apertura, d — 2 ha rappresentato una nuova realtà in Italia, rispecchiando uno spirito caratterizzato da un'estetica all’avanguardia e con uno sguardo costante alla giovinezza. Sicuramente è tutt’oggi uno dei luoghi più underground della zona.
Contact info
P.za Sedile di Portanova, 7, 84121, Salerno, Italy
- +39089224984
- customerservice@d2-store.com
- d2-store.com
4.4
Excellent
253 reviews
Replied to 33% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The website was easy to use
The website was easy to use, frequent notifications abt order status and quick delivery. All went smoothly.
1 December 2023
Reply from d2-store.com
We are happy with your positive experience, thank you for reviewing us. See you soon!
What I received was not what I ordered
What I received was not what I ordered. I wrote to the support service for a refund and exchange for my order or return of shoes and a refund for delivery, but no one answered my email.
14 October 2023
Costumer service was great and fast
Costumer service was great and fast, fast delivery and good 15% discount, would buy again!
12 October 2023
Reply from d2-store.com
Dear Jose, many thanks for your precious review! Hoping to hear back from you soon, we wish you a nice day.
Good service and a good product.
19 September 2023
Reply from d2-store.com
Dear Mark, we really appreciate your feedback. Many thanks for your purchase!
Excellent customer service and curation
18 August 2023
Received my item no problem but was…
Received my item no problem but was charged £40 taxes and charges for a £130 pair of trousers. D2 don’t seem to cater for UK customers and new tax laws, unlike 1000’s of online retailers in the EU who cover these charges. There’s no mention of this whatsoever on the website which is alarming and I was very surprised to receive this large bill from FedEx.
Furthermore I’ve contacted D2 through the online form and have heard absolutely nothing back. I’d love to receive a reply and have these charges fully or partially reimbursed.
If you’re based in the UK they may as well block our purchases as extortionate charges on top of your order means there’s no possible reason to order from them even if a sale is on (my reason for purchase).
6 August 2023
Unprompted review
Excellent A+++
7 July 2023
They never sent me the order number…
They never sent me the order number with the details of the purchase.
The sizing chart is misleading, i bought a 8uk which on their page says is the equivalent to a 8,5 us and it actually is a 9,5 us
10 June 2023
Reply from d2-store.com
Hi Stafy, thank you for this review. We're glad you love our service and our product. d-2 team hope to hear back to you soon!
Very great service
18 May 2023
Reply from d2-store.com
Hi Valtteri, thanks for your feedback! We are looking forward to hear from you again soon!
I still haven't received my package.
18 April 2023
Reply from d2-store.com
Dear Client,
Please reply to Fedex, they are trying to deliver your package by calling you and e-mailing you.
I remain at your disposal.
I purchased the item as advertised…
I purchased the item as advertised inclusive of taxes and was charged an additional 68.37p import tax.
I feel misled via original order and website advertisement.
Monty Nawaz
27 March 2023
Reply from d2-store.com
Dear Monty, thank you for you review, but you are reviewing the wrong shop for this taxes. Your order has been made from Italy and there aren't any duties or taxes for national shipping (we sell from Italy). The duties you received are from SLAMJAM, that shipped the item you orderd from the United Kingdom. I know this because you sent us an e-mail with all the DHL duties informations and I saw that they were from another shop.
I kindly invite you to corrige this review.
I wish you a good rest of the day and D2 Store hopes to hearing back you soon.
Great sale and fast shipping!
28 February 2023
Great costumer service
Great costumer service, great selection of pieces, would definitely buy at the online shop again! thanks Chiara!
1 February 2023
I didn’t receive any notification…
I didn’t receive any notification through email or message for the order I made at Jan 17th. And I’m still waiting for the package to arrive. It’s ridiculous. Please contact me if you know any clue of the item I purchased- a nanushuka leather blazer.
17 January 2023
Reply from d2-store.com
Dear Client, your shipment results delivered after 3 days of your purchase. Please, reply at our e-mail private message, we can help you to solve the problem as written! D2-Store Team remain at your disposal.
First time purchaser from the USA
I ordered for the first time from the US.
The item was shipped the next day.
I got it quickly with zero issues.
The item or order itself had no problems.
Thank you kindly!
22 January 2023
Reply from d2-store.com
Dear Jane, thank you for your review. We hope to see you soon back in our online D2-store!
Reply from d2-store.com
Dear Client, we really thank you for your precious review and we hope to hear you back for the next fashion season!
I was charged with extra taxes of £51…
I was charged with extra taxes of £51 and I only spent £160 on the website. Really bad experience!
28 December 2022
Reply from d2-store.com
Dear Client, for the order from United Kingdom the shipment is DAP (duties at place) as written in our shipping policies https://www.d2-store.com/en/pages/shipping. The amount of the extra taxes is for your local custom. We hope to hear you back soon! D2-Store Team
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