Ordered 2 tyres but received only 1. Contacted customer service right away, still no reply after several days. What am I supposed to do with 1 tyre? Return with 1 tyre?
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I ordered four complete winter wheels, but daekonline.dk decided to ship only two of them — without any information about when I can expect the remaining two. Truly terrible service. Do cars in Ge... See more
I made an order for 2 tyres, 10 days later still nothing from them. I wrote several times to them and kept getting the same auto generate respons. Then finally they cancelled my order and now i must... See more
Company replied
Ordered tyres and got these delivered within 10 days, good price and received what i ordered. Very happy with tyres! However, pathetic online shop and worst online order experience as mentioned b... See more
Company replied
Company details
About daekonline.dk
Written by the company
Daekonline.dk er din personlige online specialist i dæk fra alle mærker og størrelser. Find de rette dæk til dit køretøj i et unikt stort udvalg – uanset om det er en lille bil, limousine, motorcykel eller let lastbil, finder du altid de rigtige dæk til en god pris.
Hurtighed er Daekonline.dk’s styrke: direkte fra internettet til vejen. Selv i højsæsonerne forår og efterår sikrer denne online dækleverandør konstant tilgængelighed takket være sit store lager.
Daekonline.dk tilbyder et usædvanligt bredt udvalg af dæk og biltilbehør inden for forskellige produktkategorier, såsom:
- Dæk til personbiler,
- Dæk til motorcykler,
- Dæk til lette lastbiler,
- Dæk til elbiler,
- Alufælge og stålfælge,
- Komplette hjul (præmonterede dæk på fælge)
Delticom AG, virksomheden bag Daekonline.dk, er en af pionererne inden for online dæksalg og driver webshops i mere end 40 lande. Siden årtusindskiftet 1999/2000 har virksomheden tilbudt et bredt udvalg af dæk online.
Gennem et omfattende netværk af monteringspartnere kan kunder få deres nye dæk sendt direkte til et professionelt monteringsværksted ved bestilling.
Contact info
Hedwig-Kohn-Straße 1, 31319, Sehnde, Germany
- (+45) 77345733
- daekonline@delti.com
- dækonline.dk
1.8
Poor
16K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Can't be trusted
Bought a katalysator from their website, wrong one delivered, badly made, bad weldings, they wont take it back to look at the poor quality.
Is wrong by almost 1 centimeter... Awfull site, no service and not possibility of making a complaint case.
21 August 2019
Unprompted review
Waiting for shipping 3 weeks. Still no shipping.
Waiting for shipping 3 weeks, many mails in the meantime. Finally order has been cancelled. If u can wait forever, then it's a good choice! 👍
15 August 2019
Unprompted review
Good service and delevery.
12 August 2019
Unprompted review
Very very bad service!!
Very very bad service!!! I have ordered tire and I have chosen delivery place which is a mechanic shop. After a few days I called mechanic and they told me that My tire has not been delivered yet but They are going to summer vacation today so I cannot pick up my order until they come back.I called Dækonline customer service and they told me it’s not their fault that delivery place is closed it’s my fault that I didn’t check before I order if delivery place open or not :))). I told If you offer me a delivery place so it’s your responsibly if place open or not.they were really rude and arrogant and they didn’t help me.I will Never never again shop Dækonline.
23 July 2019
Unprompted review
Very good service
4 July 2019
Unprompted review
Dæk on line not to be trusted.
Not to be trusted. Very bad service bought 2 uniroyal 165/70/14 T Rain exspert 3 from them and they were mounted properly on the rim the guy actually pushed them on the rim with tyre soap. So mo machine was used. One of these exsploded on the back of the car lucky not on the front or we would have had a serous accident.
We were told to make the tyre ready for pick up which it still awaits. With out seeing the tyre they said that it was a mechanical problem. What happened to the tyre was not mechanical and what happened was the metal wire bead of the tyre had broken away from the tyre causing a total air loss.
But thease Dæk on line will not cover it.
Dæk on line are not to be trusted regarding reclamation’s .
26 June 2019
Unprompted review
Super service 👍👍👍👍👍
25 June 2019
Unprompted review
Et godt sted at handle.Det kan…
Et godt sted at handle.Det kan anbefales .God service
23 June 2019
Unprompted review
good service direct to my door saves a…
good service direct to my door saves a lot of time and money
18 June 2019
Unprompted review
super service
18 June 2019
Unprompted review
Fast delivery.
30 May 2019
Unprompted review
Det er nem at bester over neteernet og…
Det er nem at bester over neteernet og bertale og der kom hurtig frem til mig .
30 May 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.