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Rated 5 out of 5 stars

I recently purchased a BMC from Cykmon, and I have to say, so far, so good! I managed to get an unreal deal on the bike at a knock-down price. The delivery was surprisingly speedy, and their customer... See more

Rated 5 out of 5 stars

I am always sceptical about buying from non-UK sources. However CYKOM exceeded expecations. Very quick to deliver (around 5 days from order). No issues with VAT or customs. The photos on the... See more

Rated 5 out of 5 stars

Really impressed, as advertised the helmet I bought was brand new, all bits included and in perfect condition. Delivery was uber quick as well, arrived the next day despite the website saying it maybe... See more

Rated 5 out of 5 stars

The website is easy to use, has a lot of great items, and the delivery process is well-organized.

Company details

  1. Bike Accessories Store
  2. Bicycle Repair Shop
  3. Bicycle Store
  4. Road Cycling
  5. Used Bicycle Shop

Written by the company

ProOwnedCycling is now CYKOM. As the first and original retailer in world, CYKOM were quickly known as the company offering cycling gear sourced from the pro teams. Explore the best ProOwned Approved products, along with many other great value-for-money products from carefully selected brands & partners.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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Rated 1 out of 5 stars

Scott Foil RC… suddenly OUT OF STOCK

On June 12th I bought a Scott Foil RC PRO Disc Carbon 2018/2019 frameset from the Cykom store. The frame has been on sale for a long time and the price of €582 is absolutely normal for a five-year-old model. The purchase amount was more than brazenly refunded and the cancellation stated that the purchase had been canceled at my request. When asked, the frame was “out of stock” and the price was wrong.
Today on June 27th the frame is suddenly available again. I hardly believe that Cykom suddenly received a new delivery of this five-year-old model. Dynaudio once had an advertising campaign “Danes don’t lie”.
I have been in Denmark for a lot of my life and I really appreciate the people and their sincere mentality. I find the behavior unfair, unsportsmanlike and legally highly questionable. This is not how you create trust and customer satisfaction.

27 June 2024
Unprompted review
CYKOM logo

Reply from CYKOM

Hi eisi auf der rolle

Thank you for your feedback.

Unfortunately, a human error occurred where some previously and already sold products came online. At the same time at a selling price that is far too low for us.
We apologize once again for this error.

The “new” frameset on our site is not the same.


Kind regards
Mikkel, CYKOM

Rated 5 out of 5 stars

Good company

Good communications, fast delivery,
Wrapped up very secure .
Photos on there website are how the products are in real.
Next time i will order again from them!

27 May 2024
Rated 1 out of 5 stars

Think before purchasing

The 5mm Aluminium spacer was delivered as ordered. The communication was good and the item arrived in good time however the spacer was one solid unit rather than the 2 part units the normal spacers come in which means that to use it I will have to dismantle the handlebars and remove the gear and brake hose which is a lot of work. Also, the spacers key into each other in a "male" and "female" arrangement. The Aluminium spacer has 2 "female" ends which means it can only key into one side so not sure how much use that is going to be if i was to dismantle my hoses just to install it.

27 May 2024
CYKOM logo

Reply from CYKOM

Dear Andrew,

We are sorry to hear about the unfortunate situation you are currently facing.

Upon reviewing your order, we confirm that you purchased the following item: BMC ICS01 Stem Spacer - Aluminum - 5mm.
The product image displays a standard 5mm aluminum spacer and does not depict a split spacer.
Additionally, the product description provides details such as condition and material but does not specify that it is a split spacer.

If you have a source indicating otherwise, we kindly request that you share this information with us via email.

We are committed to assisting you in locating the appropriate spacer, should it be available. Please do not hesitate to contact us directly with any further questions or concerns.


Kind regards
Jens, CYKOM

Rated 5 out of 5 stars

Glad I took a chance with CYKOM!!

So glad I found CYKOM online. I purchased a Pro-Owned Pinarello F12 X-LIGHT from these guys and I am very happy that I did. The store is Copenhagen, Denmark and I live in the US and I was concerned that if something goes wrong, I would not be able to resolve the issue. The purchase was a good experience, the price was great, and the bike was phenomenal. I can't imagine finding a bike like this in the US. Keep up the good work guys! You bring joy to the consumers around the world!

11 May 2024

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