Cyclesolutions Reviews 26

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Tim and colleagues from the moment I picked up the phone to when I entered the shop were top draw customer service 5 Star and it's harder and harder to come by in this world we live in but all an... See more

Rated 5 out of 5 stars

Tim had the bike set up perfectly, he told me the price had gone down and due to a tiny mark from the bike setup he would take another amount off the advertised price. Most shops do the opposite! Tim... See more

Rated 5 out of 5 stars

6 stars if I could. Excellent service from the very start. I got bike2work scheme package. Extremely efficient, extremely helpful. Ed kept me up to date all through the process, and delivered the bike... See more

Rated 5 out of 5 stars

Great communication throughout the process. When collecting the bike, the lads were super helpful and friendly! All adjustments made and left the shop ready to ride!

Company details

  1. Bicycle Store

Written by the company

Cycle Solutions


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

26 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Tim and Brazilian SP colleague

Tim and colleagues from the moment I picked up the phone to when I entered the shop were top draw customer service 5 Star and it's harder and harder to come by in this world we live in but all and all superb and glad to have had a long lasting first impression and experience from the moment I phoned them in the afternoon today and sorted my query within minutes of me entering the shop and hopefully the deal can be sealed whence my company approves who are fast and efficient in these types of affairs so happy cycling awaits.

Thanks Tim
Greatly Appreciated

Peter Cronin

9 April 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Everything from the purchase to delivery was excellent. Very helpful staff in store and online, can't recommend them highly enough.

21 March 2023
Unprompted review
Rated 5 out of 5 stars

Great experience

Really nice people to deal with, service was fantastic and delighted with quality of the bike and accessories. Quick and hassle free experience, nothing negative at all.

13 March 2023
Unprompted review
Rated 5 out of 5 stars

Friendly, fast and efficient

Tim had the bike set up perfectly, he told me the price had gone down and due to a tiny mark from the bike setup he would take another amount off the advertised price. Most shops do the opposite! Tim was honest and extremely helpful, a refreshing experience.

10 February 2023
Rated 5 out of 5 stars

Nice

Got my ebike from cycletowork scheme. Tim is a big help, kept me updated through out the process. Bike was in perfect condition when it arrived, very delighted as this is my first ebike.

15 September 2022
Unprompted review
Rated 5 out of 5 stars

6 stars if I could

6 stars if I could. Excellent service from the very start. I got bike2work scheme package. Extremely efficient, extremely helpful. Ed kept me up to date all through the process, and delivered the bike personally. Great guys.

3 September 2022
Rated 5 out of 5 stars

Perfect service

Perfect service, bike was assembled perfect, would be great to have an opportunity to test out a bike properly before making a purchase as I found mine to be a a lot slower than expected

5 August 2022

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