CWÉN Reviews 48

TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

It has become a painful experience trying to return the boots I ordered which are so big. I am always a size 6 but these are at least a size 7. I’m still waiting for ‘authorisation’ to return them.... See more

Rated 5 out of 5 stars

Thank you Elizabeth for such professional and nice communication. I am very satisfied because the company is very attentive and I'm happy with the exchange that Cwen created for me. The boots a... See more

Rated 5 out of 5 stars

Always a great experience shopping at CWEN. Elizabeth was so efficient in assisting with delivery options to South Africa. She assisted with finding the right courier to avoid delays. My order arrived... See more

Rated 5 out of 5 stars

I’m so obsessed with these boots. I won a giveaway on insta and lemmmeee tell you they are so beautiful and amazing 😍I got the ankle boots monk strapped in black, they’re amazing quality and super du... See more

Company details

  1. Shoe Store

Written by the company

CWÉN shoes are crafted with the exquisite detail that could only live in a human hand. They're made robust and durable thanks to the very best in technology! Delicate hand crafting and ultra-modern methods work in harmony, perfectly representing the marriage of old and the new. Each process has been specifically chosen for CWÉN to ensure our shoes are as comfortable as they are beautiful, a practical as they are delicate. Traditional craftsmanship and modern machinery come together to bring you a shoe adorned with delicate luxury - an essential part of your wardrobe for many years to come. ..it's your shoes that give you away CWEN / Kwe:n / noun - the Old English root of queen


Contact info

3.7

Average

TrustScore 3.5 out of 5

48 reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Amazing boots 😍😍

I’m so obsessed with these boots. I won a giveaway on insta and lemmmeee tell you they are so beautiful and amazing 😍I got the ankle boots monk strapped in black, they’re amazing quality and super durable. Shipping was pretty fast too. A beautiful boot💕💕I highly recommend 😍💕💕💕

16 December 2020
Unprompted review
Rated 5 out of 5 stars

I adore my cwen boots

I adore my cwen boots. So stylish and comfortable. All my friends are asking - where I bought them =) Style in every detail. My boots worth every cent. Thank you sooo much for great boots and fast shipping! Love you!

23 November 2020
Unprompted review
Rated 5 out of 5 stars

derby shoes by Cwen

Pleased with my new derby shoes from cwen, really like the fit and quality is outstanding. Thanks Elizabeth for prompt response on sizing and delivery arrangement.

5 October 2020
Unprompted review

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