Cvgenc Reviews 43

TrustScore 3 out of 5

3.2

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Rated 5 out of 5 stars

In this digital age of job hunting, I found CVGenc to be a lifesaver. Their resume editor is extremely powerful yet simple to use.

Rated 5 out of 5 stars

CVGenc has truly simplified the resume creation process with its professional templates and user friendly editor. The Gold package, with its precise content, premium support and unique designs is a va... See more

Rated 5 out of 5 stars

My CV game just got stronger with these guys. Easy edits, quality content, value for money. Landed great local job offers recently.

Rated 1 out of 5 stars

They scammed me by making me believe that I was buying a product box from Boots but I ended up signing for a subscription without my knowledge which I have cancelled but the payment has gone through.... See more


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3.2

Average

TrustScore 3 out of 5

43 reviews

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Rated 1 out of 5 stars

This company is a total fraud

This company is a total fraud! I stupidly fell for a scam on Facebook about receiving a Boots box for £2. They took the money and are now sending me weird emails about the CV site. I am in full-time employment where I teach people how to improve their CV writing skills! Reported to my bank and officially.

30 June 2025
Unprompted review
Cvgenc logo

Reply from Cvgenc

Hi Kelly,

We are sorry to see you leaving us a negative review. We believe there was a misunderstanding and we will make the effort to correct this. Cvgenc.com
is a subscription service offering professional resources to create a resume suitable for any job application, so create impressive resume with our simple yet powerful editor.

If you would like to cancel your subscription, please log in to your account, navigate to your profile page and follow the instructions to cancel your subscription.

We encourage you to connect with us at support@cvgenc.com or speak to our support team through live chat by visiting cvgenc.com. Please inform the team that you have raised your case with us on Trustpilot and they will have your details.

We hope we can resolve this matter with you. Please know that our team is always ready to help you out.

Rated 1 out of 5 stars

They scammed me by making me believe…

They scammed me by making me believe that I was buying a product box from Boots but I ended up signing for a subscription without my knowledge which I have cancelled but the payment has gone through. They claim that I have given my address and details voluntarily for the subscription but the link works in such a way that you enter the address details for the product delivery that you think you are buying from Boots. There was NO explicit mention of a subscription service which clearly shows their cunning way to trick customers. They need to be fined as it surely has to be illegal! I have now reported them.

30 June 2025
Unprompted review
Rated 1 out of 5 stars

Misleading ads, sneaky subscription added

Refusing to reimburse funds taken from elderly family members bank account. Misleading ad led to believe it was a small prize, now they've been signed up to a fortnightly subscription.
Editing to add, the subscription has been cancelled, customer service are refusing to give a refund!

27 June 2025
Unprompted review
Cvgenc logo

Reply from Cvgenc

Hi Rebecca,

We are sorry to see you leaving us a negative review. We believe there was a misunderstanding and we will make the effort to correct this. Cvgenc.com
is a subscription service offering professional resources to create a resume suitable for any job application, so create impressive resume with our simple yet powerful editor.

If you would like to cancel your subscription, please log in to your account, navigate to your profile page and follow the instructions to cancel your subscription.

We encourage you to connect with us at support@cvgenc.com or speak to our support team through live chat by visiting cvgenc.com. Please inform the team that you have raised your case with us on Trustpilot and they will have your details.

We hope we can resolve this matter with you. Please know that our team is always ready to help you out.

Rated 1 out of 5 stars

Posed as a little skill game on…

Posed as a little skill game on Facebook as a way of harvesting a senior citizens bank details, and then slugged her with a fortnightly subscription. Claim they sent a email on the day of her supposedly signing up for a three day trial but it's highly likely this company knows it will go directly to the spam folder, where the vulnerable are not likely to check. If their product was worth a $79/fortnight subscription they wouldn't be using little skill games as a way to suck people in! Claim on their website to give refunds if cancelled with 14 days but they wait till after the 14th day to take the money to weasel out of paying it back!

26 June 2025
Unprompted review
Cvgenc logo

Reply from Cvgenc

Dear Bob,

We are sorry to see you leaving us a negative review. We believe there was a misunderstanding and we will make the effort to correct this. Cvgenc.com
is a subscription service offering professional resources to create a resume suitable for any job application, so create impressive resume with our simple yet powerful editor.

If you would like to cancel your subscription, please log in to your account, navigate to your profile page and follow the instructions to cancel your subscription.

We encourage you to connect with us at support@cvgenc.com or speak to our support team through live chat by visiting cvgenc.com. Please inform the team that you have raised your case with us on Trustpilot and they will have your details.

We hope we can resolve this matter with you. Please know that our team is always ready to help you out.

Rated 1 out of 5 stars

Unauthorised deduction

I too have had a deduction from my account without my knowledge and did not sign up for any membership. I want my deduction to be reversed.

5 May 2025
Unprompted review
Cvgenc logo

Reply from Cvgenc

Dear Oudit,

We are sorry to see you leaving us a negative review. We believe there was a misunderstanding and we will make the effort to correct this. Cvgenc.com
is a subscription service offering professional resources to create a resume suitable for any job application, so create impressive resume with our simple yet powerful editor.

If you would like to cancel your subscription, please log in to your account, navigate to your profile page and follow the instructions to cancel your subscription.

We encourage you to connect with us at support@cvgenc.com or speak to our support team through live chat by visiting cvgenc.com. Please inform the team that you have raised your case with us on Trustpilot and they will have your details.

We hope we can resolve this matter with you. Please know that our team is always ready to help you out.

Rated 1 out of 5 stars

Scammers

A growing, on-going payment was detected and declined by my bank. I knew nothing about it, I certainly hadn’t signed up for a cv related subscription. I had no emails from this company with registration details etc. To prove the shady nature of this “company”, in order to unsubscribe you have to provide them with your email address and last 4 digits of your credit card - no reputable company requires this.

The positive Trustpilot reviews are likely fake - all 5 stars by first time reviewers. Anyone who has left multiple Trustpilot reviews (ie real people) have given Cvgenc 1 star and labelled them scammers.

An investigation has been raised by my bank, this is a scam, avoid avoid avoid.

25 April 2025
Unprompted review
Cvgenc logo

Reply from Cvgenc

Hi Jonathan,

We are sorry to see you leaving us a negative review. We believe there was a misunderstanding and we will make the effort to correct this. Cvgenc.com
is a subscription service offering professional resources to create a resume suitable for any job application, so create impressive resume with our simple yet powerful editor.

If you would like to cancel your subscription, please log in to your account, navigate to your profile page and follow the instructions to cancel your subscription.

We encourage you to connect with us at support@cvgenc.com or speak to our support team through live chat by visiting cvgenc.com. Please inform the team that you have raised your case with us on Trustpilot and they will have your details.

We hope we can resolve this matter with you. Please know that our team is always ready to help you out.

Rated 1 out of 5 stars

Don't click on their win a prize games, its a trap

My husband clicked on their link and played a game to win a prize. He ended up being locked into a subscription for 80 odd dollars a month. I don't know what sort of a subscription these people run but how many cv's would a person need? Total rip off merchants. Eventually got the subscription cancelled.

16 January 2025
Unprompted review
Cvgenc logo

Reply from Cvgenc

Hi Dee,

We are sorry to see you leaving us a negative review. We believe there was a misunderstanding and we will make the effort to correct this. Cvgenc.com
is a subscription service offering professional resources to create a resume suitable for any job application, so create impressive resume with our simple yet powerful editor.

We have informed our support team about your case and they will be reaching out to you. In case you are not available, we encourage you to connect with us at support@cvgenc.com or speak to our support team through live chat by visiting cvgenc.com.

We hope we can resolve this matter with you. Please know that our team is always ready to help you out.

Rated 1 out of 5 stars

Avoid CVGenC

Like an earlier reviewer, my husband paid £2.50 for something small - he can't remember what now - but somehow this morphed, without his permission, into a £40.99 monthly subscription. Luckily for us the bank were on the ball and flagged it up, then cancelled the payment. Have contacted CVGenC to tell them there is no monthly sub. No idea what they're like on helping with CVs, but their way of increasing subs seems less than transparent. (Also, if you need it, there's lots of free CV advice on the internet...)

31 January 2025
Unprompted review
Cvgenc logo

Reply from Cvgenc

Hi Kath,

We are sorry to see you leaving us a negative review. We believe there was a misunderstanding and we will make the effort to correct this. Cvgenc.com
is a subscription service offering professional resources to create a resume suitable for any job application, so create impressive resume with our simple yet powerful editor.

We have informed our support team about your case and they will be reaching out to you. In case you are not available, we encourage you to connect with us at support@cvgenc.com or speak to our support team through live chat by visiting cvgenc.com.

We hope we can resolve this matter with you. Please know that our team is always ready to help you out.

Rated 1 out of 5 stars

A scam purporting to be a cv guide

Offered a box of chocolates with just 2.50 to pay for postage. Went for it - no mention of a subscription. This company is just taking your card details either to use or sell on.

29 January 2025
Unprompted review
Cvgenc logo

Reply from Cvgenc

Dear Jay,

We are sorry to see you leaving us a negative review. Cvgenc.com
is a subscription service offering professional resources to create a resume suitable for any job application, so create impressive resume with our simple yet powerful editor..

To cancel your subscription with us, simply login to your account via our website, go to your profile page and you will be able to cancel it there.

We have informed our support team about your case and they will be reaching out to you. In case you are not available, we encourage you to connect with us at support@cvgenc.com or speak to our support team through live chat by visiting cvgenc.com.

We hope we can resolve this matter with you. Please know that our team is always ready to help you out.

Rated 1 out of 5 stars

another con off facebook where you…

another con off facebook where you think you are buying a product, no where does it tell you its a subscription - following the response from cvgenc there is NO MISUNDERSTANDING it did not say anywhere that it was a subscription. You took £2.50 for goods then a week later tried to take £25. Scammers

24 January 2025
Unprompted review
Cvgenc logo

Reply from Cvgenc

Hi Maggie,

Thank you for taking the time to give us a feedback. We appreciate you bringing this scheme to our attention and we sincerely apologize for any inconvenience this has caused you.

We believe there was a misunderstanding and we will make the effort to correct this.

Our support team are always ready to help and assist you. You can reach us through these channels:

Email: support@cvgenc.com
Call: +44 330 808 5480
Chat us via our website: https://cvgenc.com/

Your feedback is invaluable in helping us identify and address any potential issues in our online promotions.

Sincerely,
CVGenc Team

Rated 1 out of 5 stars

Scammers

Tricked into a subscription and they won't give me my money back. Their own cancellation policy states that if you cancel within 14 days of sign up you are entitled to a full refund of all subscription costs (trial + monthly) but their customer service team are refusing to honor this.

Their last email to me states - Since the payment has already been processed, you might want to utilize the website service until the end of the billing cycle. You can still log in here using the credentials from the Welcome email.

I accidentally signed up on the 10/01/2025. I realised what had happened on 13/01/2025 and cancelled.

I've had to raise this as a dispute with my bank. Avoid!

10 January 2025
Unprompted review
Cvgenc logo

Reply from Cvgenc

Dear Nicola,

On our records, you enrolled on 10/01/2025 in a 3 day trial campaign to access our website. We sent a registration mail with the details regarding your registration to your mail address on the same date.

Since the subscription was not canceled within the 3-day trial, it was renewed to a regular subscription.

Please note that you received the Reminder email which contains the membership and billing information upon your registration. All our subscribers are free to cancel the membership at any time.

If you believe there has been an instance of abuse of some kind and that the membership was obtained in a fraudulent manner, please forward all relevant information so we can evaluate the situation. We are committed to addressing such cases with utmost scrutiny.

Your membership was successfully canceled on 20/01/2025 and you have been successfully reimbursed for 40.99GBP. Please check your account in the next few working days.

We hope the case is resolved, but if there is anything else we might help you with, please feel free to reach out.

We have a small favor to ask. Would you be so kind to remove or change your Trustpilot review so as to prevent any potential reputational damage to our company? It would mean a lot to us.

Best regards,
Cvgenc.com

Rated 1 out of 5 stars

Was tricked into paying for a…

Was tricked into paying for a subscription with the offer of a Smeg kettle from Aldi.
Avoid this company

14 January 2025
Unprompted review
Cvgenc logo

Reply from Cvgenc

Dear Samantha,

On our records, you enrolled on 14/01/2025 in a 3 day trial campaign to access our website. We sent a registration mail with the details regarding your registration to your email address after the subscription had been made.

Please note that you received the Reminder email which contains the membership and billing information upon your registration. All our subscribers are free to cancel the membership at any time.

If you believe there has been an instance of abuse of some kind and that the membership was obtained in a fraudulent manner, please forward all relevant information so we can evaluate the situation. We are committed to addressing such cases with utmost scrutiny.

Your membership was successfully canceled on 15/01/2025.

In order to maintain a high level of customer satisfaction, we are willing to offer full a refund of your initial payment. We would only kindly ask you to remove or change your review on Trustpilot so as to avoid any reputational damage it could cause to our company.

Thank you in advance and we apologize for any inconvenience!

Best regards,
Cvgenc.com

Rated 1 out of 5 stars

Scammers

Tricked my wife into setting up a subscription, she believed she was getting a cheap Lego advent calendar and 2 weeks later they took £41 and again two weeks after that
Scammers through and through

11 November 2024
Unprompted review
Cvgenc logo

Reply from Cvgenc

Dear Chris,

We hope you are well.

If you believe there has been an instance of abuse of some kind and that the membership was obtained in a fraudulent manner, please forward all relevant information so we can evaluate the situation. We are committed to addressing such cases with utmost scrutiny.

Since we are unfortunately unable to find the account you're referring to, please send us your email address so we can issue a refund and cancel the membership.

Thank you in advance and we apologize for any inconvenience!

You can also contact our customer service at: support@cvgenc.com and our agents will be more than happy to answer your request.

Best regards,
CVGenc.com

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