Cutsclothing Reviews 

463
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 84 reviews, reviewers had a great experience with this company. Customers consistently praise the quality of the products, highlighting their durability and stylish appearance, often noting they remain in excellent condition even after extensive use and washing. The customer service team is frequently described as exceptional, with many people appreciating the prompt, helpful, and personalized support they receive. Reviewers are particularly impressed with the staff's ability to resolve issues efficiently and attentively, making for a stress-free experience. However, some customers also noted inconsistencies with product sizing and quality in recent orders, mentioning thinner fabrics, pilling, and changes in fit compared to previous purchases. A few other people also felt that customer service was unorganized or slow to respond, particularly when dealing with order mistakes or exchanges, leading to frustration.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, with many expressing satisfaction,... See more

Customer service

Customers had positive experiences with customer service, with many describing it as exceptional, fantastic,... See more

Quality

People report positive experiences with quality, with many consumers praising the top-notch materials and... See more

Staff

Consumers consistently report positive experiences with staff, highlighting their professionalism,... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers expressing significant frustration... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'm a big fan of Cuts, whether due to the range of their items, the constant quality or their helpful customer support team. I know I'm rarely, if ever, going to be disappointed with what I order, whi... See more

Rated 5 out of 5 stars

Long time purchaser of the brand and came back after a product had been out of stock for a while. Was able to order and had troubles with exchanging as an international customer. Without having to rea... See more

Rated 5 out of 5 stars

I love cuts clothing. Not only are their products amazing, but the customer service is great. I had a situation where I ordered multiple pairs of the same item in the same size and one of them fit muc... See more

Rated 5 out of 5 stars

I love their clothes. The shirts are stylish, fit well and last through repeated wash cycles. Cuts customer service is also very good. I recently ordered a shirt and got a medium instead of a large... See more


Company details

  1. Clothing Store

Written by the company

We started Cuts with one goal: to create a shirt with the comfort of athleisure but also the professional quality and style designed for the workday.


Contact info

4.0

Great

TrustScore 4 out of 5

463 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 27% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(463)

80 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Men’s Shirts

I bought a pack of their men’s shirts.
The quality and fit are just OK and not worth the price.

But more importantly, I didn’t realize my money was going to supporting an American dictatorship.

Will never purchase from this company again.

1 February 2025
Unprompted review
Rated 1 out of 5 stars

Made in China, cheap

Made in China, cheap.
But looking for new 3-2-1 loopholes in other countries...to not pay tariffs. They refuse to make in USA, but MAGA.

5 May 2025
Unprompted review
Rated 5 out of 5 stars

My initial order the tshirts were too…

My initial order the tshirts were too small I had a difficult time with the exchange. The staff at CUTs were immediately on it and EXTREMELY helpful. I was so pleasantly surprised by the excellent customer service. My new tshirts arrived. I LOVE them! The material is so comfortable. I will most definitely recommend and order more!!

9 April 2025
Unprompted review
Rated 5 out of 5 stars

Quality of the shirts are great

Quality of the shirts are great. Couldn’t find my style on the first order, but Ivan in customer assistance helped me with my return. The process was seamless and I found service to be as good as quality.

19 April 2025
Unprompted review
Rated 1 out of 5 stars

Quality has definitely lessened

Quality has definitely lessened, it feels way cheaper than it did when I last bought a set of shirts from them about 2 years back, not worth the price tag anymore, I'd rather she'll out a few extra bucks for some quality tees somewhere else.

12 April 2025
Unprompted review
Rated 5 out of 5 stars

Great products and customer service

Great products!… Joel with customer service responded to my issue almost immediately, even on a Sunday and it was resolved the same day. I’ll definitely make more purchases from this company in the future.

6 April 2025
Unprompted review
Rated 5 out of 5 stars

Cuts Customer Service was excellent!

It was very nice to see that Cuts went above and beyond for my return/exchange outside of what they were obligated to do. Mari was great to work with and I really appreciate the great experience. I will continue to buy my clothes at Cuts!

30 March 2025
Unprompted review

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