Cut My Reviews 

21,611
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 5,803 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the precision and high quality of the custom-cut products, noting perfect fit. Many appreciate the easy ordering process and excellent service, often highlighting staff helpfulness. Consumers frequently mention prompt delivery and well-packaged items, ensuring products arrive in perfect condition. However, some customers experienced delivery issues, including delays, missing tracking, or damaged items. A few also noted the cost was not cheap. Additionally, some reviewers reported receiving incorrect items, like missing components or pieces not cut to specifications, and occasionally faced poor communication.

What people talk about most

Product

Reviewers highlight positive aspects of product, praising its quality, precise cutting, and bespoke options.... See more

Quality

Customers consistently note positive experiences with quality, praising the materials supplied as great and... See more

Delivery service

People report positive experiences with delivery service, frequently praising its speed and efficiency, with... See more

Order

Consumers find the ordering process to be positive, often describing it as easy to use and straightforward,... See more

Service

Customers had positive experiences with service, with many reviewers expressing satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What an amazing experience. Yes they cut a sheet of Plexiglass to order. Did it very well. The courier managed to damage it. Megan Roberts answered the phone to me. I had informed them by email prev... See more

Company replied

Rated 5 out of 5 stars

Order delivered very quick well packed & no damage to any part of the order. My son fitted it yesterday & was so easy everything fitted well just needed to cut 2 pieces to size. The only thing left... See more

Company replied

Rated 5 out of 5 stars

Ordering was easy and especially liked the preview so i could see it before committing to it. My only negative would be delivery. It stated a specific day for delivery so i organised a day off to be i... See more

Company replied

Rated 5 out of 5 stars

This is the second time I’ve got a top for my wicker garden table (first one was damaged in a storm), absolutely delighted with the quality. It’s totally transformed my wicker table into a functional... See more

Company replied



Company details

  1. Do-it-Yourself Shop
  2. Acrylic Store
  3. Home Improvement Store
  4. Plastic Products Supplier
  5. Plywood Supplier
  6. Wood Supplier

About Cut My

Written by the company

Who We Are

Cut My is a UK-based manufacturer and online retailer specialising in cut-to-size plastic and wood, supplying made-to-measure products for home, DIY and trade projects.

We help homeowners, DIY enthusiasts and trade professionals save time by cutting materials accurately to your exact measurements, allowing you to focus on installing and completing your project. All products are manufactured in the UK and cut specifically to order using precision cutting equipment.

We take pride in delivering exceptional work that surpasses your expectations, thanks to our fast turnaround and outstanding customer service. If something isn’t quite right with your order, our Customer Experience team is here to help and will work with you to put it right.

What We Make

At Cut My, our aim is to save you time and effort by supplying accurately cut, made-to-measure materials.

Easy Online Ordering

Our online ordering system lets you enter your measurements and instantly see your product take shape using our built-in visualiser.

Where We’re Based

We’re based in West Sussex, UK. We offer a click-and-collect service. By appointment, you can also come and take a look at our sample selection and speak to our helpful Customer Experience team.

Contact us

For Trade & Professionals

We also offer hassle-free, time-saving solutions for Carpenters, Joiners, Cabinet Makers, Furniture Makers, Builders and Developers. You can order cut-to-size sheet materials, cabinet and shaker doors online, from simple sheets cut and edged to complex CNC cut designs primed and painted, we can help at Cut to Size.

Trade

Wall Panelling

Create feature walls with panelling strips or boards cut to your exact wall dimensions. Kits arrive ready to install and paint.

Replacement Windows and Glazing

Acrylic or Polycarbonate panels cut to size for greenhouses, sheds and garden buildings — lighter and stronger than glass.

Shelving

We offer a large range of made-to-measure shelving solutions from floating shelves to shelf boards in a range of colours and finishes.

Table Tops

Protect both your indoor and outdoor furniture with clear or coloured acrylic table tops.

Splashbacks

Transform your kitchen with our range of made-to-measure acrylic, glass and aluminium composite splashbacks. We cut to any size and can include precise cut-outs for sockets and switches.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

22K reviews

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4.6

All reviews

(21,611)

5,582 reviews in the last 12 months

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Rated 1 out of 5 stars

Poor finish, poor service

Offered a discount code by them which didn't work (not valid apparently) raised this to them and they wouldn't honour the code on my purchase but instead offered discount for future purchase instead which is entirely useless.
When the product finally arrived, it was cut to dimensions but that is what is expected. What isn't expected is that the sheet to arrive with numerous scratches and machine wear all over it and the edges to be jagged and poorly finished. Considering the price, this fell well below the standard of quality I would expect and I coupled with the less-than-useful customer service, I will not be purchasing from them again nor recommending them. If anything, I would be warning anyone to avoid them.

19 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I couldn't place my order online (system error on my computer) so I spoke to someone and they completed the order within seconds, sent the invoice and processed my order. Within a week my custom shelves had arrived, sizing was perfect!
Excellent and efficient service with prompt delivery. Will be using again.

26 June 2026
Rated 5 out of 5 stars

Highly accurate cutting, though my project is currently on hold!

I ordered a custom 5mm double-sided frosted acrylic sheet (1420mm x 430mm) with two 130mm diameter holes to mount a dual-hose portable air conditioner using magnetic strips.
The acrylic itself is absolutely fantastic. CutMy executed the dimensions and the hole cutouts perfectly to my exact specifications. The frosted finish looks great and the material quality is excellent.
Unfortunately, my project is temporarily stalled because the AC retailer accidentally sent me a single-hose unit instead of a dual-hose model. To make matters worse, dual-hose units are now completely out of stock everywhere in the UK. I am currently facing a dilemma where I might have to manually modify this perfectly cut piece of plexiglass to accommodate a "hose-in-hose" configuration instead.
Despite my external issues with the appliance, CutMy did an amazing job with the fabrication. I already have a few other projects lined up for later this year and will absolutely be using them again. I can safely recommend this company for precise, high-quality custom plastic cutting.

25 June 2026
Rated 5 out of 5 stars

Exactly what I asked for ...

I ordered two sheets of clear perspex with a hole in each and that's exactly what I received. Exactly the sizes I asked for and they arrived in good time although getting the protective film off was a bit of a bugger.

24 June 2026
Rated 5 out of 5 stars

brillinant people helpful, frendly i made an order then changed and added…

i made an order then changed and added to it, this company were so helpful, realised i then needed two further sheets, i did not order and did not write the sizes down, the lady at this company then sent me all the sizes and added a cost for the additional items and kindly emailed me, at my age i need reminding the went above and beyond for my super nice company to deal with and order arrived within a few days no problems at all. 100% recormend this company to deal with, i used them during lock down for a large shed i built in the garden, super nice people to deal with.

25 June 2026
Rated 5 out of 5 stars

Brilliant service

Brilliant service. The quality of the wood was exceptional and looks fabulous when lacquered. I chose a nice piece of oak veneer to replace my cheap-looking white MDF desktop. Now the desk looks premium. Quick delivery and a very reasonable price. I'd definitely use them again.

25 June 2026
Rated 5 out of 5 stars

Excellent service

Excellent service, the parts ordered were top quality. It arrived before the expected delivery date. The delivery driver communicated the deliery drop off time throughout to make sure I was around to take delivery. I will be using this company form here on out, you cant get a better all round service than these guys! 12/10 would reccomend!

13 July 2026
Unprompted review
Rated 1 out of 5 stars

Broken and dirty doors arrived

I ordered 2 doors exactly the same size. I had a delivery date of the 9th July, great I thought, have them fitted! Nope, apparently one of the doors didn't pass inpection. So the next delivery date was the 13th July. They eventually arrived on the 15th July.
It was clear from the packaging that the were damaged. I took photos before I opened the package. After opening i could see that both doors were broken in the middle; obviously something heavy had been put on the doors. T
Both doors were dirty and covered in dust; no idea what happened to quality control? I took photos of all the damage and emailed CutMy.
Despite 2 emails with photos, they have ignored me completely.
I am not expecting a response at all. This is an awful company. Please avoid at all costs.

3 July 2026
Unprompted review
Rated 5 out of 5 stars

Very useful for my air conditioner

I ordered a clear piece to help seal my window as it was an outward hinging window on the top floor of the house, so fabric ones would collecting rainwater and would go mouldy.

It was exactly the size requested and the cutout was perfectly measured to the point that the exhaust hose didn’t need anything to hold it in place as the fit alone keeps it right where I want it.

25 June 2026

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