I wish I could give 0 stars. I ordered a romper in my normal size (size 4), and it fit more like a size 00. The sizing is completely inaccurate. Per the company’s own policy, exchanges must b... See more
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Cutely Covered has earned a faithful customer in me! I absolutely love their hats, jumpsuits, and two-piece sets—the quality is top-tier and the styles are always on trend. What really stands out is t... See more
Buyer beware the mystery box deal that they offer is bogus. The offer is for four items for $99 for five items for $149, if they were to send you a skirt set one which is sold on their site as a set t... See more
I wish I'd read these other reviews prior to ordering from Cutely Covered. I ordered an outfit on May 23rd. for a trip I am taking July 8th. Originally the shipping information said 3 to 5 days, after... See more
2.3
Poor
29 reviews
No history of asking for reviews
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I ordered from cutely covered on the…
I ordered from cutely covered on the 10/03/24.fully paid and up to date I have not received anything from the company contacted the company on several occasions and the customer service keeps telling me excuses EXTREMELY BAD SERVICE Will never buy from them
Again .
10 March 2024
Unprompted review
I ordered a hat
I ordered a hat. Never received order not refund when requested. When you inquire about order you get a pregenerated automated response. Definitely a scam.
8 March 2024
Unprompted review
I've always had a great experience with…
I've always had a great experience with this company. The items I've ordered have always arrived on time and great quality. My first purchase from this company was on October 2, 2023, and my latest order was on February 29, 2024.
28 February 2024
Unprompted review
DO YOUR RESEARCH BEFORE DOING BUSINESS
Don't do business until you do your research on this company had to get the NY state attorney Generals office of consumer affairs involved they have an F BBB ....DO YOUR RESEARCH
19 February 2024
Unprompted review
Never Received Goods
I have never received my items or any notification they have been shipped. I have reached out to the company but have not received a response. I have now disputed my purchase with my Platinum Amex card since the goods have not been received after placing my order just shy of 30 days ago.
30 November 2023
Unprompted review
This company needs to be closed
This company needs to be closed. They advertise like crazy with images of amazing clothes and accessories. I finally placed an order for one item (a $76 cardigan) that appeared to be in stock. Over a week later, still no indication of a shipment. I decided I no longer wanted the item since I was able to find the same thing cheaper and readily available to ship from another merchant. I couldn't locate their number at first so I emailed them asking for the status of my order and if it hasn't shipped to cancel. No response. I followed up with a call after locating their number on their Instagram page. They advised me that they don't cancel orders. WHAT? They then proceeded to confirm they could only offer store credit - for an item that never shipped! This is legit criminal. This is unethical and I will never, ever do business with them again.
5 December 2023
Unprompted review
no store credit for returns as promised
I received my Items as expected but I did not like the way one of the items fit so I returned it. They only offer store credit. I confirmed through shopify that my return was received from the store rep and that it was being processed. 2 months later still no store credit and the chat in spotify has been disabled. They have yet to respond via their email address. Terrible customer service and $100 lost.
11 April 2023
Unprompted review
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