CustomUniforms.co.uk Reviews 

201
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the garments, noting that the fabrics are soft, cosy, and durable. Many people also point out that the custom logos and embroidery work are executed with incredible detail and clarity. Reviewers emphasize that the ordering procedure is remarkably straightforward and user-friendly from start to finish. Additionally, consumers appreciate receiving digital proof previews to confirm designs and text before items are manufactured. Finally, shoppers mention that delivery is consistently fast, and the support team remains exceptionally helpful and responsive throughout the entire process.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, frequently praising the soft fabrics and durable... See more

Quality

People report positive experiences with quality, expressing strong satisfaction with the garments, hoodies,... See more

Order

Clients share positive opinions on order, highlighting how simple, quick, and hassle-free the overall process... See more

Delivery service

Customers had great satisfaction with the delivery service, consistently noting that orders arrived very... See more

Service

Customers consistently note positive experiences with service, expressing immense satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've ordered from them twice now. Lovely fleeces, keeps you fairly warm, especially during night shifts in the ward. Prompt and sends you a picture of the personalisation before customising the item.... See more

Rated 5 out of 5 stars

Amazing quality, super efficient customer service - when you place your order, they’ll contact you via email to ask if the logo is what you want before dispatch which I think is great. Colleagues at w... See more

Rated 5 out of 5 stars

Im so pleased, and i know my wife will love it. The quality is great and the logo is stitched really intricately so it's so clear to read. Great pre-delivery service as well by them sending me a... See more

Rated 5 out of 5 stars

NHS fleeces that comply the NHS dress code - ideal. Customised with name so they don't mysteriously disappear. Ordering was straight forward. They sent me a proof by email to confirm I was happy - gre... See more


Company details

  1. Uniform Store

Written by the company

Custom Uniforms are the leading NHS Uniforms Suppliers and Work Uniforms. We offer Embroidery & Printing onto a wide range of Workwear for great prices


Contact info

4.9

Excellent

TrustScore 5 out of 5

201 reviews

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No recent history of asking for reviews

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4.9

All reviews

(201)

56 reviews in the last 12 months

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Rated 5 out of 5 stars

Ordered an NHS student nurse jacket

Ordered an NHS student nurse jacket

Absolutely amazing customer service, it was a very personal experience. They went above and beyond for me and dealt with every query very quickly and sorted everything out for me.

I was a nightmare with the ordering I made lots of mistakes but they sorted it no problems straight away.

The quality of the jacket is amazing and everything my partner wanted for her birthday.

So thankyou, the best company I have ever dealt with in regards to customer service and everything else

11 December 2024
Unprompted review
Rated 3 out of 5 stars

I've ordered from CustomUniforms.co.uk…

I've ordered from CustomUniforms.co.uk a few times. While the communication and support stand out, my experience with the sizing was off. The medium-sized t-shirt I ordered was much tighter than expected, unlike a colleague's same-sized shirt. Despite this inconsistency, the fleece jackets and Polo shirts were of good quality, and the company keeps you well informed about the order process. Overall, it's a mix of positive service and product issues. A solid middle-ground experience.

29 October 2024
Unprompted review
Rated 5 out of 5 stars

Couldn't ask for a better service 😊

Emailed for a special request as i couldnt find a logo i wanted on their site. Service was exceptional, kept in contact the whole time as well as going above and beyond for me. Very happy and would highly recommend 😊

25 November 2024
Unprompted review
Rated 5 out of 5 stars

Superb NHS hoodie

Excellent communication with the company at every stage. I would definitely recommend for the NHS hoodies. Fantastic quality product, with superb design and finish.

25 November 2024
Unprompted review
Rated 5 out of 5 stars

My third time of ordering from Custom…

My third time of ordering from Custom Uniforms. Would definitely recommend them. Excellent customer service. Feel that they give you the personal touch with excellent communication and support. The staff are very friendly and happy to help. Excellent products too. Would recommend the fleece jackets and Polo shirts.

13 October 2024
Unprompted review
Rated 5 out of 5 stars

Great communication

Great communication, good quality fleece / embroidery. Great value for money.
My item was delivered when they said it would be , would highly recommend this company.😀

3 October 2024
Unprompted review
Rated 1 out of 5 stars

I ordered a medium size t-shirt as I…

I ordered a medium size t-shirt as I had done with the fleece I previously ordered (in medium), however, their medium sizes differ and the t-shirt is proper body hugging, nothing like what a colleague of mine ordered. My colleague ordered a medium and when I compared it to mine, my medium appears to be a small instead as my colleagues medium is nice and loose yet my "supposed medium" is tight!!!!! £15.00 odd gone to waste

23 July 2024
Unprompted review
Rated 5 out of 5 stars

Student nurse fleece

I ordered my student nursing fleece and hoodie from here. They had a great range of choice and size guide was also helpful. I got sent a preview of the logo I wanted before it got processed, I thought this was a nice touch. At that stage you could also change or add any amendments such as size, colour or spelling. The entire process was really smooth and quick, will 100% be ordering again!

30 July 2024
Unprompted review
Rated 5 out of 5 stars

The Lab coat I received is made of good…

The Lab coat I received is made of good quality material and well put together. Being supplied from a smaller business I think means they will try to supply good quality products as part of their own personel pride and reputation.

30 July 2024
Unprompted review
Rated 5 out of 5 stars

Great product!!!.

Great product!!!.
Having recently started a new role within the same hospital and having seen various fleeces, I decided to treat myself to one.
The confirmation of design was fast and I was pleasantly surprised by the turnover, it's stated that it may take 2 - 3 weeks , I got my order within 3 days of finalising design.
Highly recommend

24 June 2024
Unprompted review
Rated 5 out of 5 stars

The team were very helpful

The team were very helpful, emailing me several time to ensure the correct wording on my new cardigan. 😀 I am very withe product as it has my name on, so no errors with mis-laying my cardigan in the work area, in fact my colleagues have said how good it looks. So I have informed all that have asked, where I purchased the product and website. Thank you for your and effort. Kind regards. P.s I will be a return customer for a different colour when they change the colour of our uniform in the autumn.

30 June 2024
Unprompted review
Rated 5 out of 5 stars

Excellent

This is the second time I have ordered from this company and I couldn't fault them. They checked the customising with me very soon after I ordered and were happy to change the format and send another example at my request.

My order then arrived sooner than anticipated and is just what I wanted.

Very happy customer.

10 June 2024
Unprompted review
Rated 5 out of 5 stars

Work hoodie order

Huge order for the staff working in a&e, the whole process was very simple. Liz and team made it very easy to order. In fact we are so pleased we are putting a second order in.

10 June 2024
Unprompted review

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