Custom Truck One Source - CABOT Reviews 5

TrustScore 4 out of 5

4.1

4045 HIGHWAY FIVE, 72023 CABOT, AR, US


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Rated 5 out of 5 stars

The online toll free numbers with only phone trees and no way to speak with a real person is really frustrating. I literally called 4 phone numbers before Iwas able to find someone to help. Once I s... See more

Company replied

Rated 5 out of 5 stars

Purchased a new 2000 gal water truck from Blake Waker and the experience was outstanding. Blake always does a great job for our company and we are pleased to have him as our Custom Truck Representati... See more

Company replied

Rated 5 out of 5 stars

Jude Gordon was very upfront about his long it would take to build my truck. It was a long wait because of supply problems.. he kept me up dated as he got information and sent me pics as it progress... See more

Company replied


Company details

  1. Equipment Supplier

Written by the company

Custom Truck One Source is the first true single-source provider of specialized truck and heavy equipment solutions. With sales, rentals, aftermarket parts and service, equipment customization, remanufacturing, financing solutions, and asset disposal, our team of experts, vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our customers.


Contact info

  • 4045 HIGHWAY FIVE, 72023, CABOT, AR, United States

  • 888-717-1160

4.1

Great

TrustScore 4 out of 5

5 reviews

5-star
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Rated 5 out of 5 stars

The online toll free numbers with only…

The online toll free numbers with only phone trees and no way to speak with a real person is really frustrating. I literally called 4 phone numbers before Iwas able to find someone to help. Once I spoke to the saleman (Ronnie) personally everything was great and he was very helpful.

28 November 2023
Custom Truck One Source - CABOT logo

Reply from Custom Truck One Source - CABOT

Shawn, I'd like to learn more about your experience. Please email info@customtruck.com with more details so we can make sure the issues have been addressed since you've left this review. We appreciate you taking the time to review us!

Rated 5 out of 5 stars

Ronnie Rose always makes my purchases…

Ronnie Rose always makes my purchases go smoothly.

26 January 2023
Custom Truck One Source - CABOT logo

Reply from Custom Truck One Source - CABOT

Chris, thank you so much for the kind words! Ronnie is great to work with. I appreciate you taking the time to give us this feedback.

-JC

Rated 5 out of 5 stars

Upfront and honest

Jude Gordon was very upfront about his long it would take to build my truck. It was a long wait because of supply problems.. he kept me up dated as he got information and sent me pics as it progressed.. I was actually surprised everything was was done we actually the way it should have been done. Often things get confused between the sales rep and production guy.

22 November 2022
Custom Truck One Source - CABOT logo

Reply from Custom Truck One Source - CABOT

Jason, thank you so much for the kind words! We appreciate you taking the time to give us your feedback and, of course, your business. Don't hesitate to reach out if you need anything.

-JC

Rated 5 out of 5 stars

Great people

Great people. Quality, professional work. As usual.

9 June 2022
Custom Truck One Source - CABOT logo

Reply from Custom Truck One Source - CABOT

David, thank you so much for the kind words! We appreciate you taking the time to give us your feedback. If you ever need anything, let us know!

-JC

Rated 5 out of 5 stars

Purchased new water truck

Purchased a new 2000 gal water truck from Blake Waker and the experience was outstanding. Blake always does a great job for our company and we are pleased to have him as our Custom Truck Representative. Erin Wilkerson handled the accounting side of the sale and Erin, which I have not met, was an absolute pleasure to work with. She was thorough and patience during the process. All in, Blake, Erin and Custom Truck meet our needs and I feel they are the best choice provide for our company.

12 February 2022
Custom Truck One Source - CABOT logo

Reply from Custom Truck One Source - CABOT

Rick, thank you so much for the kind words! Blake and Erin are so great to work with. We appreciate you taking the time to give us your feedback and, of course, your business. If you ever need anything, let us know!

-JC

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