Custom Sock Shop Reviews 432

TrustScore 3 out of 5

3.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

Your customer service is AMAZING.....Everyone on the phone helping me with the order was absolutely phenomenal, couldn't be happier. We loved the sock when we received it, it was exactly as described... See more

Rated 5 out of 5 stars

Absolutely fantastic vendor! Our company wanted custom design socks for an upcoming corporate event. The process was simple, I chose my sock and then uploaded my design.Within one business day, Van... See more

Rated 5 out of 5 stars

Ordered Socks and they are beautifully crafted! We had an issue with receiving the socks with the wrong name applied to the design. However, our issue was addressed the same day and a new order was... See more

Rated 1 out of 5 stars

Terrible company! Products arrived several days later than promised (thus missing the holiday for which I planned to give them as gifts). Even worse was the shockingly low quality of the socks--they w... See more

Company replied

Company details

  1. Activewear Store
  2. Clothing Store
  3. Dance Store

Information provided by various external sources

We are your number one source for all things socks.


Contact info

3.0

Average

TrustScore 3 out of 5

432 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great quality, low price

These are the least expensive custom socks that you will find online! The quality of the socks is great and design process is simple. Production time and shipping was quick and came when expected.

1 November 2019
Unprompted review
Rated 5 out of 5 stars

5 Star Buyers Journey from order to delivery

Custom Sock Shop did exactly what they claim on their website. My order was kind of last minute, my startup has a small team and we're preparing for a large conference. When I placed the order, I gave instructions that I needed the order by a certain time. When the proof arrived, they confirmed the delivery date, I confirmed the artwork, and I received an email letting me know the order was being shipped and it arrived with time to spare. The team loves the finished product and Custom Sock Shop made me look like a HERO! Thank you for being dependable. We will use you again.

1 November 2019
Unprompted review
Rated 5 out of 5 stars

Shopping for promo socks, look no further

We've been working with Custom Sock Shop for several years now. I wish I could give them 6 stars. The quality and designs are exceptional. And as a non profit organization, we found pricing to be very competitive. But that's not the only reason why we keep coming back and don't look elsewhere. Custom Sock Shop customer service is second to none. The team is responsive, friendly, accommodating, reliable and true to their word. From time to time a hiccup in the process may occur - it's nice to know your supplier stands by their product 100%. Our supporters love their socks that they receive from our Foundation and we typically sell out year to year. Very successful. Love me some socks from Custom Sock Shop!!

23 October 2019
Unprompted review
Rated 5 out of 5 stars

I haven't received our order yet

I haven't received our order yet, but their customer service was AMAZING. We ordered sample socks, and from those, their printing looks amazing and the socks are very high quality. So far, we have been pleased with them!!!

15 October 2019
Unprompted review
Rated 4 out of 5 stars

Easy to order

Great experience ordering! I wish it gave a shipping/delivery estimate at checkout. Otherwise great sock building tool.

4 October 2019
Unprompted review
Rated 5 out of 5 stars

Both times have been spot on and…

Both times have been spot on and delivered on time as well. Very very easy to customize your own just wish they had a digital camo that could also be customized. Other than that quality of socks are great and the fit is spot on as well

6 September 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look