You guys are wonderful to work with! Great experience, prompt and accurate printing and shipping, top-notch customer service. My first order was great and I needed to reorder. Contacted custom... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The photos of my grandson turned out perfectly on the tee-shirts. Making a tee-shirt quilt for his high school graduation coming up in June. The order turn-around time was very quick and the qualit... See more
Company replied
When an Etsy seller absolutely screwed me over for my best friend’s bachelorette, this company was an absolute life saver to get shirts made and to me on time! It was extremely easy and stress free an... See more
Company replied
I have an upcoming family event where my estranged father will also be. Since I do not trust this man to respect my boundaries, I ordered a beautiful custom tank top featuring my father's mugshot. The... See more
Company replied
4.6
Excellent
69 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The order was shipped extremely fast…
The order was shipped extremely fast and the quality was fantastic. The price was very reasonable. I only ordered one shirt and they did it. No minimum to what you need. I had another company print a shirt for me prior to this one and it looked like the glued a piece of cheap plastic to the shirt. I then tried this company. Highly recommended!
17 December 2025
Unprompted review
Reply from Custom 1
Hi Dee Median,
Thank you so much for the detailed and thoughtful review! We’re really happy to hear you loved the quality, pricing, and fast shipping—and that our no-minimum option made things easy for you. We take a lot of pride in producing prints that look and feel right, so it means a lot to hear the comparison. Thank you for the recommendation and for choosing Custom One!
—Jill Hanson
Production Lead, Custom One
Amazing quality and fast shipping
This is my third time ordering from them. I am more than satisfied with the quality of the finished product and delivery was extremely fast. I will continue use Custom One
9 December 2025
Unprompted review
Reply from Custom 1
Hi Kenneth,
Thank you so much for your continued support and kind words. We’re thrilled to hear this is your third order and that you’re more than satisfied with both the quality and the fast delivery. We truly appreciate your trust in Custom One and look forward to taking care of many more orders for you.
—Jill Hanson
Production Lead, Custom One
When my original package was damaged in…transit
When my original package was damaged in transit, They were able to expedite a replacement within a few days an the replacement arrived ahead of Christmas (2025). Very thankful for the excellent customer services and an excellent quality custom tee for my wife
4 December 2025
Unprompted review
Reply from Custom 1
Hi John,
Thank you so much for sharing your experience with us. We’re really glad we could get a replacement to you quickly and that it arrived in time for Christmas. It means a lot to hear that you’re happy with both our customer service and the quality of the custom tee for your wife. We truly appreciate your kind words and your trust in Custom One.
—Jill Hanson
Production Lead, Custom One
The perfect revenge
Came out exactly as I wanted, gave the impression I needed, the fool never saw his gift coming from a mile away. #Secret
Santa
13 December 2025
Unprompted review
Reply from Custom 1
Hi Scott,
We’re glad to hear the design came out exactly how you envisioned and delivered the impact you were going for. Sounds like it made for a memorable Secret Santa moment! Thanks for trusting Custom One to bring your idea to life.
—Jill Hanson
Production Lead, Custom One
Reply from Custom 1
Hi William,
Thank you for the awesome 5-star review! We're so glad everything turned out exactly the way you wanted. Your “Two Thumbs Up” means a lot to our team—can’t wait to work with you again!
—Jill Hanson
Production Lead, Custom One
Great service great quality and fast…
Great service great quality and fast delivery
25 October 2025
Unprompted review
Reply from Custom 1
Hi Gregory,
Thank you so much for the 5-star review! We are delighted to hear that you were pleased with the great service, quality, and fast delivery. Our team works hard to get top-notch products out the door quickly, so your feedback truly means a lot to us.
We look forward to serving you again soon!
—Jill Hanson
Production Lead, Custom One
Reply from Custom 1
Thank you so much, Teri! We’re thrilled to hear you loved the quality and that everything turned out exactly as you ordered. We appreciate the 5 stars and can’t wait to create for you again!
— Jill Hanson
Production Lead, Custom One
Very fast and accurate.
3 November 2025
Unprompted review
Reply from Custom 1
Hi Shawn,
Thank you for the 5-star review! We’re glad to hear you were happy with our speed and accuracy — that’s exactly what we strive for on every order.
We appreciate your support and look forward to working with you again!
— Jill Hanson
Production Lead, Custom One
The shirt was absolutely perfect
The shirt was absolutely perfect. The lettering was exactly like I hoped it would be and the picture was showed up really well on the shirt.
I received the shirt musch faster than I had expected.
10 November 2025
Unprompted review
Reply from Custom 1
Hi Bruce,
Thank you for the amazing 5-star review! We’re thrilled to hear that your shirt turned out exactly as you hoped — from the lettering to the picture quality. It’s also great to know your order arrived even sooner than expected!
We truly appreciate your feedback and look forward to printing for you again soon.
— Jill Hanson
Production Lead, Custom One
Beyond expectations!
The hoodie and custom design were amazing! The quality of the print was really good on the fabric, and the size of the hoodie also matched perfectly the expectations. Delivery on time too without any issue. Definitely recommended!
28 October 2025
Unprompted review
Reply from Custom 1
Hi Benjamin,
Thank you so much for the fantastic 5-star review! We’re so happy to hear that your hoodie and custom design exceeded your expectations. Our team takes pride in delivering high-quality prints, perfect sizing, and on-time delivery — so it’s wonderful to know everything met the mark for you.
We truly appreciate your recommendation and look forward to creating more custom pieces for you in the future!
— Jill Hanson
Production Lead, Custom One
You guys at Custom One Express always…
You guys at Custom One Express always do a great job
26 October 2025
Unprompted review
Reply from Custom 1
Hi Jim,
Thank you so much for your kind words and continued support! We’re thrilled to hear that you’ve had great experiences with our team at Custom One. Delivering consistent quality and service is what we’re all about.
We truly appreciate your loyalty and look forward to printing for you again soon!
— Jill Hanson
Production Lead, Custom One
GREAT EXPERIENCE
The delivery was super quick and the shirts were perfect quality
23 October 2025
Unprompted review
Reply from Custom 1
Hi Aubrey,
Thank you for the 5-star review! We’re so happy to hear that you had a great experience and that your shirts arrived quickly and in perfect quality. Fast delivery and great results are exactly what we strive for!
We appreciate your support and look forward to working with you again soon.
— Jill Hanson
Production Lead, Custom One
The royal blue colour is beautiful
The royal blue colour is beautiful. The t shirts are very good quality. The design that I had put on the shirts came out just right. I had a few issues and they bent over backwards to make it right. I will use this company again for sure. Very quick service as well.
13 October 2025
Unprompted review
Reply from Custom 1
Hi Darcie,
Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you loved the royal blue color, the quality of your shirts, and how your design came out. Our team is always happy to go the extra mile to make sure everything turns out just right.
We truly appreciate your kind words and can’t wait to work with you again on your next project!
— Jill Hanson
Production Lead, Custom One
Cuatom One’s designers were able to…
Cuatom One’s designers were able to deliver a recreated graphic from an uploaded image that was too blurry to use ‘as is’ . The quality was exceptional and the recipients of the final tee shirt product were thrilled
6 October 2025
Unprompted review
Reply from Custom 1
Hi there,
Thank you so much for the wonderful 5-star review! We’re delighted to hear that our design team was able to recreate your graphic and bring your vision to life. It’s always rewarding to know that both you and the recipients were thrilled with the final product.
We appreciate your trust in our team and look forward to creating more amazing custom pieces for you in the future!
— Jill Hanson
Production Lead, Custom One
Good quality print and fast shipping
Good quality print and fast shipping. What more do you need?
1 October 2025
Unprompted review
Reply from Custom 1
Hi Zack,
Thank you for the fantastic 5-star review! We’re so glad you’re happy with the print quality and our fast shipping — that’s exactly the kind of experience we aim to deliver every time.
We appreciate your support and look forward to printing for you again soon!
— Jill Hanson
Production Lead, Custom One
Great Quality
The shirts were easy to customize and order. Thwy arrived quickly and the quality was amazing. Honestly, I had low expectations in regards to quality especially with how fast production and shipping were, but I was throughly surprised!
25 September 2025
Unprompted review
Reply from Custom 1
Hi there,
Thank you so much for the amazing 5-star review! We’re thrilled to hear that you were pleasantly surprised by the quality of your shirts and the ease of customization. Our team takes pride in providing both speed and craftsmanship, so it’s great to know we exceeded your expectations.
We truly appreciate your trust in us and look forward to helping you with more custom projects in the future!
— Jill Hanson
Production Lead, Custom One
Fast and the right size
2 October 2025
Unprompted review
Reply from Custom 1
Hi Jaki,
Thank you for the 5-star review! We’re happy to hear your order arrived quickly and that the size was just right. Delivering the perfect fit and fast turnaround is what we strive for every day.
We appreciate your support and look forward to serving you again soon!
— Jill Hanson
Production Lead, Custom One
Great looking shirts and fast shipping
Great looking shirts and fast shipping. We will definitely order from you again.
1 October 2025
Unprompted review
Reply from Custom 1
Hi Aaron,
Thank you so much for the 5-star review! We’re thrilled to hear you loved how your shirts turned out and that they arrived quickly. Knowing you’ll be ordering from us again truly means the world to our team.
We can’t wait to work with you on your next project!
— Jill Hanson
Production Lead, Custom One
Reply from Custom 1
Hi Susanne,
Thank you so much for the 5-star review! We’re delighted to hear that you had a great experience with our company, our products, and our service. Your kind words mean a lot to our whole team.
We look forward to working with you again on your next project!
— Jill Hanson
Production Lead, Custom One
Great job
Great job, quick turnaround and we had our order with several days to spare. Quality fabric, I would have liked the t shirts to run as long as the image depicted in the catalog, but overall the fit was comfortable and appearance is good. When I went to order more in other colors - they were all sold out! I think that was a glitch. It took me too long to understand the workflow from creating the design to getting it in the shopping cart, and finding it again to do re-orders was unsuccessful.
10 September 2025
Unprompted review
Reply from Custom 1
Hi Susan,
Thank you for your thoughtful feedback! We’re so glad you were happy with the quick turnaround, quality fabric, and overall fit of your order. We truly appreciate you pointing out areas where we can improve.
I’m sorry to hear about the challenges with re-ordering and the catalog image length. Our graphic designer behind the screen can’t wait to assist you personally if you ever run into an issue again. We’re all still improving with the technology, but rest assured, if you email us, our designer will handle everything on your behalf to ensure a smooth experience.
We’re happy to assist you anytime and look forward to serving you again soon!
— Jill Hanson
Production Lead, Custom One
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.