Customercare Vip Reviews 482

TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Please do not use this company there products are rubbish and customer service is even worse They send good that is nothing like they show on there advertisement and then will refund your money off... See more

Rated 1 out of 5 stars

Son ESTAFADORES . Esto me respondieron : Dear customers, We're sorry to hear that you still haven't received this item. The logistics track shows that the package has been delivered normally. I am v... See more

Rated 1 out of 5 stars

DO NOT ORDER....daughter ordered from sports direct facebook link,looked genuine,got dodgy email to confirm transaction,kept tracking parcel eventually said delivered after 6 weeks, parcel never turn... See more

Rated 1 out of 5 stars

Don't even deserve a 1 star, but couldn't write this and warn people without it. I ordered back in Aug, I so wish I hadn't,. People like these vile cretins are spoiling it for all the other trusted... See more

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1.1

Bad

TrustScore 1 out of 5

482 reviews

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Rated 1 out of 5 stars

Scam

I wish I'd known this was a scam. I ordered a jacket from (as I thought) Mountain Warehouse, regular updates on package for it not to arrive.
Extremely disappointed and angry.

29 January 2024
Unprompted review
Rated 1 out of 5 stars

SCAM!!

SCAM!!! Do not order!
I ordered watches a month ago but they have not been delivered. The order status shows that they have been delivered. I have written several times but have not received any response. BEWARE! AND DO NOT ORDER FROM HERE!

28 January 2024
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. Ordered a perfume after saw some advert on social media. Nothing was ever delivered

26 January 2024
Unprompted review
Rated 1 out of 5 stars

Sitthichai

hey it doesn't matter you're a cheater... next week I'll call my lawyer and pass on the whole date and report it to you to the police... that's enough! I have to wait two months for my order

25 January 2024
Unprompted review
Rated 1 out of 5 stars

Scam do not trust

Definitely a scam ordered on 15th December never received any items even with it saying delivered on the tracking so just threatened saying I'd contact the police and got an email back saying refund will be back in my account within 5 business days but we shall se

6 January 2024
Unprompted review
Rated 1 out of 5 stars

SCAM!!!!!!!Ordered off a website that…

SCAM!!!!!!!Ordered off a website that looked identical to the office website, I ordered 2 pairs of shoes. I got regular emails updating me on where my parcel is so I thought it was legit and that I would get my parcel, I got an email telling me my parcel had been delivered but when I asked everyone in my house they said nothing had came. I checked my ring doorbell incase they had left it on my garden or with one of my neighbours and there was no sign of any parcel being delivered to anyone on my street all day, I’ve tried emailing, calling and texting but I’m getting no answers.

22 January 2024
Unprompted review
Rated 1 out of 5 stars

I would give 0 stars if I could….like…

I would give 0 stars if I could….like another person on here first time I have ever been caught out but this is a total SCAM!!! Do not order from these cheating scum….i am a single mum struggling like everyone else to make ends meet and you have scum like this taking your money!! I work hard…as a nurse….you should be ashamed of yourselves!!!! Very angry!!

5 January 2024
Unprompted review
Rated 1 out of 5 stars

TOTAL SCAMs…

Ordered from what I thought was Superdrug spent 73 pounds received a fake ring instead of the perfumes I ordered total scam had to wait 30 days knowing full well no perfume would come it's now in the hands of my bank. Total scam.

17 December 2023
Unprompted review
Rated 1 out of 5 stars

SCAM!!

Absolutely terrible and a waste of time. Ordered an aftershave of a Tik Tok link which advertised as “House of Fraser”. I ordered and have waited about 3 weeks until it showed as delivered. Went to check and it hasn’t been delivered. Clearly a SCAM. Tried to make contact but was impossible to do so. Please stay away from this site indefinitely.

24 December 2023
Unprompted review
Rated 1 out of 5 stars

YHAQDER - SCAM SHOP

YHAQDER - bought a North Face coat through direct link from Instagram. Never got nothing. not even order confirmation. tried to write them but no answer.
SCAM!!!

18 November 2023
Unprompted review
Rated 1 out of 5 stars

Son ESTAFADORES

Son ESTAFADORES . Esto me respondieron :
Dear customers, We're sorry to hear that you still haven't received this item. The logistics track shows that the package has been delivered normally. I am very sorry that you did not receive it. We can only offer a 20% partial refund if the package cannot be found. Since we did ship the order, it has caused us a loss, please understand. If you have any questions, please feel free to contact us. Sincerely, customer service cente.
Esoy pidiendo el reembolso del total , o el producto . LLEGARA???? despues aviso

16 January 2024
Unprompted review
Rated 1 out of 5 stars

SCAM - Beware

About time Facebook got to grips with the scam merchants. Purchased wine from what appeared to be a Legitimate Laithwaites Wines outlet advertised on Facebook. Received receipt from CustomerCare-VIP. Queried with Laithwaites. Informed that it is Fraud.

14 January 2024
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. Ordered goods. They say the parcel has been delivered but it hasn't. 😡.

16 January 2024
Unprompted review
Rated 1 out of 5 stars

If I could give 0 stars I would

If I could give 0 stars I would! Absolutely atrocious. I brought some Stanley cups or what I thought were and have been scammed. Emailed them and they have not replied. Absolutely fuming as they were christmas presents. Gave them the benefit of the doubt but they have taken my money and left me with nothing.

23 December 2023
Unprompted review
Rated 1 out of 5 stars

Scam it's big scam

Scam it's big scam.
Never received my parcel and they keep saying that it's delivered.
Totally rubbish and fake please never trust guys.

26 November 2023
Unprompted review

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