curtainringclips.co.uk  Reviews 23

TrustScore 4 out of 5

3.8

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See what reviewers are saying

Rated 1 out of 5 stars

Fast delivery was good. Quality of curtain holdback not as good as I was expecting. Pity as they looked great on line. Unfortunately won’t buy againz

Rated 4 out of 5 stars

Ordering was easy enough and they came quite quickly. The rings were smaller than I’d expected - I know there was a measurement! Worst thing was that the clip part was so stiff I couldn’t open most of... See more

Rated 4 out of 5 stars

So glad that curtainringclips stocked this item. The corner connector for 16mm diameter curtain poles solved a big no drill problem for me. My only concern was the delivery time but given the pandemic... See more

Rated 5 out of 5 stars

All great , order arrived within the week and was as expected. Magnetic tie backs work very well on my thick curtains , strong magnet and good quality thick rope. Initially I thought the gold was a li... See more

Company replied

Company details

  1. Curtain Store
  2. Curtain Supplier and Maker
  3. Decoration and Interior Design Store

Written by the company

Since opening our virtual doors, our products attracted attention from mainland Europe and beyond, and we are now operating in the United Kingdom, France and Germany with customers from all over the world.


Contact info

3.8

Great

TrustScore 4 out of 5

23 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 1 out of 5 stars

Quality could be improved

Fast delivery was good.
Quality of curtain holdback not as good as I was expecting. Pity as they looked great on line. Unfortunately won’t buy againz

23 January 2022
Rated 4 out of 5 stars

Ordering was easy enough and they came…

Ordering was easy enough and they came quite quickly. The rings were smaller than I’d expected - I know there was a measurement! Worst thing was that the clip part was so stiff I couldn’t open most of them & even my husband struggled. Once up the clips held the curtain fine but taking the curtain down again I found that the ‘teeth’ of the clips caught in the threads of the curtain fabric.

13 December 2021
Rated 1 out of 5 stars

Ignoring complaint IMO that you should Buy elsewhere

The items arrived damaged. I’ve sent photos of the damage, and I’ve been told to send them back. This was after a delay of two weeks and 3 emails later!!

I shouldn’t have to stump up return shipping! Now I’ve sent another three emails requesting a returns label and I’m just ignored.

I’m absolutely fed up, I feel that these people are slow timing me forcing me to give and stand to the loss.
They’re really very quick to praise themselves, given what I now know, I wish I’d took notice of the feedback and purchased elsewhere.

25 September 2021
Unprompted review
Rated 4 out of 5 stars

Great product range and customer service.

So glad that curtainringclips stocked this item. The corner connector for 16mm diameter curtain poles solved a big no drill problem for me. My only concern was the delivery time but given the pandemic restrictions, I understand. I was also very impressed with the customer service as I called to check on delivery and I recieved a call back with full info within moments and I was not put on hold either. Fabulous!

21 November 2020
Rated 5 out of 5 stars

Just what I needed

Just what I needed. Thank you

3 November 2020
curtainringclips.co.uk  logo

Reply from curtainringclips.co.uk

Dear Violetta,

Thank you very much for taking the time to review our shop. We really appreciate the positive feedback and are so pleased to hear that you found what you needed. Thank you! We hope to welcome you back at our shop in the future!

Warm wishes
Laura
GNTS Decor

Rated 5 out of 5 stars

Couldn't get what I wanted anywhere…

Couldn't get what I wanted anywhere else in the UK. Good price and quick delivery too.

21 October 2020
curtainringclips.co.uk  logo

Reply from curtainringclips.co.uk

Dear Iain,

Thank you for taking the time to review our shop. We are so happy to have been able to help and that you were able to find the products you were after. As a family business, we strive to provide great quality products and service and we are very pleased to hear you are happy with your purchases. We hope to welcome you back at our shop in the future!

Warm wishes
Laura
GNTS Decor

Rated 1 out of 5 stars

Not impressed

I found what I had been looking for and spent the time ordering it only to find later that my money had been returned (at least) with no explanation or apology.

16 October 2020
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Reply from curtainringclips.co.uk

Dear Richard,

I hope you are well. I'm so sorry that there was an error with your order. I hope you received our email note about this particular cancellation.

Please accept our apologies for all the inconvenience our error has caused to you. I do hope that we can welcome you back to our shop in the future - do let us know if you have any queries or if we can help in any way and we will be more than happy to assist. Again, very sorry for our error with your order.

Warm wishes
Laura
GNTS Decor

Rated 5 out of 5 stars

Curtain ring clips

Found just what we wanted after failing to source it through our curtain supplier. Received within two days. Fantastic.

10 October 2020
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Reply from curtainringclips.co.uk

Dear P Dickson,

Thank you so much for taking the time to leave a review. We are so happy that we were able to help you! Please do get in touch if you need any help in the future and we will be happy to assist. We hope to welcome you back at our shop!

Warm wishes
Laura
GNTS Decor

Rated 5 out of 5 stars

Very pleased with clips and arrived…

Very pleased with clips and arrived very quick. Great doing business.

7 October 2020
Unprompted review
curtainringclips.co.uk  logo

Reply from curtainringclips.co.uk

Dear Mr R Castle,

Thank you so much for taking the time to leave a review for our shop. We are very happy to hear that you are pleased with the clips and that the delivery as very quick! Thank you. We hope to welcome you back at our shop in the future!

Warm wishes
Laura
GNTS Decor

Rated 5 out of 5 stars

All great

All great , order arrived within the week and was as expected. Magnetic tie backs work very well on my thick curtains , strong magnet and good quality thick rope. Initially I thought the gold was a little bright but once they were in place it seems fine. I used the long ones on smaller curtains , wrapping them around twice . Very satisfied , great price , quality and service . Thank you

27 September 2020
Unprompted review
curtainringclips.co.uk  logo

Reply from curtainringclips.co.uk

Dear Jo,

Thank you so much for your wonderful feedback and for taking the time to leave a review - it is much appreciated. As a family business, we strive to provide great quality products and service and we are pleased to hear that you had a great shopping experience and like the magnetic tie backs! Thank you once again and we hope to welcome you back at our shop in the future!

Warm wishes
Laura
GNTS Decor

Rated 5 out of 5 stars

Just what I needed!

Just what I needed, really fast service, all totally as you would hope. Will buy from here again if I need any curtain clips.

19 September 2020
Unprompted review
curtainringclips.co.uk  logo

Reply from curtainringclips.co.uk

Hello,

Thank you very much for taking the time to write such a positive review for our shop. As a family business we really appreciate it and we are so pleased to hear that you liked the product and found the delivery to be fast! Thank you.

We hope to welcome you back at our shop in the future!

Warm wishes
Laura
GNTS Decor

Rated 5 out of 5 stars

Wonderful Product

The product is wonderful exactly the same as it is shown in the picture and arrived on time.

22 August 2020
Unprompted review
curtainringclips.co.uk  logo

Reply from curtainringclips.co.uk

Dear Rahat,

Thank you for taking the time to leave a review for our shop, we really appreciate it. We are so happy to hear the product received was as in the picture and that it arrived on time. We strive to achieve great customer service for each and every one of our customers and your feedback is much appreciated!

We hope to welcome you back at our shop in the future.

Warm wishes
Laura
GNTS Decor

Rated 5 out of 5 stars

Great curtain clips

Great curtain clips, the exact colour we were looking for, and strong. Can tell they are good quality. They were dispatched and arrived very quickly. Would buy from curtainringclips.co.uk again without hesitation should the need arrive.

19 August 2020
Unprompted review
curtainringclips.co.uk  logo

Reply from curtainringclips.co.uk

Hello,

Thank you so much for taking the time to leave such a great review for our shop. As a family business striving to provide great customer service, we really appreciate your kind words, and we are very happy that you liked the product.

We hope to welcome you back at our shop in the future. Do get in touch if there is any way in which we can help, should you have any queries.

Warm wishes
Laura
GNTS Decor

Rated 5 out of 5 stars

Excellent product.

18 August 2020
Unprompted review
curtainringclips.co.uk  logo

Reply from curtainringclips.co.uk

Dear Christine,

Thank you so much for taking the time to leave a review for our shop! We really appreciate it and we are so pleased to hear that you liked the product.

We hope to welcome you back at our shop in the future.

Warm wishes
Laura
GNTS Decor

Rated 4 out of 5 stars

exactly what was expected- good value…

exactly what was expected- good value for money and delivered in good time.

22 July 2020
Unprompted review
curtainringclips.co.uk  logo

Reply from curtainringclips.co.uk

Dear EM,

I hope this finds you well. We wanted to thank you for taking the time to leave a positive review for our shop. Happy to hear that everything was exactly as expected and delivered in good time! We strive to dispatch all our orders within 1 working day and so we are pleased you received your item quickly.

We hope to welcome you back at our shop in the future, and if there is any way in which we could help, please do get in touch.

Warm wishes
Laura
GNTS Decor

Rated 5 out of 5 stars

Everything as described.

16 July 2020
Unprompted review
curtainringclips.co.uk  logo

Reply from curtainringclips.co.uk

Hello,

Thank you very much for taking the time to leave a review for our shop. We are very happy that everything was as described. We hope to welcome you and Ted back at our shop in the future.

Warm wishes
Laura
GNTS Decor

Rated 5 out of 5 stars

Absolutely perfect

Absolutely perfect! Exactly what I needed for a tricky curtain hanging job. SO easy, curtains up job done in 20 mins. Thank you.

27 June 2020
Unprompted review
curtainringclips.co.uk  logo

Reply from curtainringclips.co.uk

Dear Marion,

Thank you so much for such a positive review - it made us so happy reading it! As a family business we strive to provide each and every one of our customers the best possible shopping experience and we are extremely pleased you liked the product! Thank you.

We hope to welcome you back at our shop in the future!

Warm wishes
Laura
GNTS Decor

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