Currenxie Reviews 

Good communication, fast payments, less fees

1. Easy to use - The online platform is laid out clearly and works smoothly. The verification system for transfers is simple (a code sent to my mobile). If you suggest improvements to the platform that will be helpful to all users then the CX web-developers will implement them!

2. Secure - Our funds are in a bank account in a big regular bank

3. Personal service - The CX Support service is instant and friendly

4. No physical meetings required - Perfect for the Covid-19 era! Face-to-face meetings are done on Zoom, and to confirm that I have signed a letter I just take a selfie photo of myself holding the letter (so practical and simple!)

5. Compliance is done in advance - The CX Compliance team has informed us in advance that we should not conduct financial transactions with certain sensitive countries, and they even vet our potential clients for us. Whereas regular banks just let you walk into unmarked minefields!

6. Exchange rates - CX foreign exchange rates are also much more competitive than banks

Fast, economical and efficient service every time!

I have nothing but good things to say about Currenxie. Their platform is easy to use and the service is super fast. Moreover, their customer support is outstanding and extremely friendly.

I am very happy with the services Currenxie gives, speed and excellent customer service

Payment from customer came on time and service was smooth.

We used Currenxie for a few transfers and was reliable.

We then transferred a larger amount on the 4th occasion and now they have stopped replying altogether and the beneficiary has not received their funds.

We're starting to question whether they are Legitimate as they are not replying or calling us back despite many attempts.

Excellent service. 100% trustworthy. I just have an overall great experience. When I have doubts or questions there is always a quick answer and help. Currenxie has helped to my business work better and bigger. Thanks to the whole team of Currenxie. Keep doing a great job!

Good response to customer enquiries. Prompt, clear, and answered the question. Took responsibility for a good outcome for the customer.

Currenxie works very well and Gordon does an excelent job in the support!

Fees are huge. No IBAN. Reference text in the transfer is really short.

When receive payments you need to ask the payee to write "Currenxie" in the payee field, which is really confusing for many of your business customers since they are supposed to be paying to your business, not to an unknown "Currenxie". And for some this is a legal issue since in the invoice they have there is the name of my business but in the ledger they have a payment to "Currenxie".

They are very responsive per email and very competent. Transfers happen quite quick, both receiving and sending. Mobile app and web app are consistent and do the job. The app and website is not so modern as N26 or Transferwise but on the other hand it works perfectly and does what is supposed to do.

Honestly, with the little options we have in HK, this is a reasonable choice. Besides the huge fees.

Update Feb 2021:
They have reduced fees now and is quite fair. UI has improved (but not at level of N26 or Transferwise and for the mobile app not yet rolled out).
Now offering IBANs and account numbers in more regions including EU

We choose Currenxie as financial services provider for some reasons. It's a professional team providing high-class service and good rates. I like their stable and user-friendly platform. All transfers are fast and secure. Recomend.

Excellent service with professional people.

I have been using Currenxie for 2 years now,
ease of creating an account, good and efficient support
then for a long time the only downside was they were expensive, but they keep adapting their prices now, and they are quite competitive.

We are happy with Currenxie and will be happier if the transfer fee could be lower. Thank you, Currenxie.

Currenxie's Global Account was quick and easy to set up remotely without ever having to be present in the country I want to bank in, which made setting up a corporate subsidiary abroad a lot easier to handle.

So far, I've had few reasons to contact customer support, but when I did I usually received feedback within about an hour and always had my questions answered fully.

We are very happy. However the rates still are high.