CurrentBody US Reviews 

7,508
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 2,379 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently mention the fast delivery times, beautiful packaging, and the exceptional build quality of the items received. Buyers also share that the devices are very comfortable to wear, easy to integrate into daily routines, and provide noticeable improvements in skin appearance. Some reviewers were not happy with the strap design, pointing out that the straps can feel a bit awkward, complicated, or too large to achieve a secure fit. Additionally, a few other people experienced unexpected hardware malfunctions or encountered difficulties when attempting to navigate the warranty replacement process.

What people talk about most

Product

Reviewers mention positive feedback about product, noting that the masks are comfortable, lightweight, and... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the items arrive securely... See more

User experience

Clients share positive opinions on user experience, highlighting that the products are comfortable,... See more

Delivery service

Users describe positive interactions with delivery service, highlighting that orders arrive quickly and in... See more

Order

People report positive experiences with order, highlighting that the website is easy to navigate and items... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The jury is still out on the face mask. First, I haven't seen positive results yet, almost two weeks since beginning. I'll give the mask the full 8 weeks of use before making my decision on whether it... See more

Company replied

Rated 4 out of 5 stars

I recently ordered two LED Red Light Therapy Face Masks Series 2 in the U.S., and the order was shipped pretty quickly. However, when it arrived I found that only one mask was inside the package, even... See more

Company replied

Rated 4 out of 5 stars

*Updated to 4 stars - Customer service did reach out and advise to use a microfiber cloth to clean/advice on fit. They also sent a complimentary gift. Still too soon to give 5 stars as have not be... See more

Company replied

Rated 4 out of 5 stars

I liked the mask until it broke n lights went dark in less than a year. Company replaced it n I had to pay shipping. For such a high priced item I expected better longevity. I felt the lights helped m... See more



Contact info

4.4

Excellent

TrustScore 4.5 out of 5

8K reviews

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4.4

All reviews

(7,508)

2,299 reviews in the last 12 months

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Rated 5 out of 5 stars

I've been using the CurrentBody LED…

I've been using the CurrentBody LED Mask consistently for a while now, and I'm genuinely impressed with the results. My skin looks brighter, feels smoother, and my overall complexion is much more even. I've also noticed that some of my post-acne marks have started to fade, and my skin just looks healthier overall.

The mask is comfortable to wear, easy to fit into my routine, and I like that the treatment only takes a few minutes. It felt like a bit of an investment at first, but after using it regularly, I definitely think it was worth it. If you're patient and consistent, the results really do show.

8 July 2026
Unprompted review
Rated 1 out of 5 stars

Poor Product Quality and Customer Service

I purchased the eye mask, face and neck mask last year. the eye mask went out a few months ago, and I did a warranty return. Last most, the face and neck mask went out. I did a warranty return. They replaced the face mask, but they sent the neck mask back and said it was not defective. After many emails and chats to customer service, I am stuck with a neck mask that doesn't work. The products are not cheap and they should last longer than the warranty period. Not satisfied with customer service at all.

9 July 2026
CurrentBody US logo

Reply from CurrentBody US

Hello Angela,
Thank you for taking the time to leave your Trust Pilot review.
I am sorry to hear about your experience; I will contact you personally and directly to find a solution to this issue.
I look forward to being able to help you.
Kind regards,
Your Customer Service Team
Ayesha.

Rated 2 out of 5 stars

Lack clear instructions on use

Lack clear instructions on use

7 July 2026
CurrentBody US logo

Reply from CurrentBody US

Hello Bethany,
Thank you for taking the time to leave your Trust Pilot review.
I am sorry to hear about your experience; I will contact you personally and directly to find a solution to this issue.
I look forward to being able to help you.
Kind regards,
Your Customer Service Team
Ayesha.

Rated 1 out of 5 stars

I never received product but was…

I never received product but was charged $900!!!!

6 July 2026
CurrentBody US logo

Reply from CurrentBody US

Hello Kerry,
Thank you for taking the time to share your feedback on Trustpilot.
I’m very sorry to hear that you have not received your order yet, I completely understand how frustrating this must be. Please rest assured that I’m looking into this as a priority and will contact you via email shortly to get this resolved as quickly as possible.
Kind regards,
Customer Care Team  
Ayesha

Rated 5 out of 5 stars

5 star experience and products

From their product detail page to their shipping speed, everything about CurrentBody shopping experience was perfect. Their LED technology is an investment so the purchasing decision was not made lightly. They offer the consumer multiple points of validation from explaining the science, real trial before/afters, and personalized device QA results.

22 July 2026
Unprompted review
Rated 5 out of 5 stars

I was very hesitant to buy this LED…

I was very hesitant to buy this LED mask. I am trying my best to grow old gracefully though, and I wanted a non-invasive way to treat my face and reduce signs of aging. Many friends gave me recommendations on LED masks, and the CurrentBody one was mentioned and praised most. It is very easy to assemble and use. And for only 10 minutes per use, something that doesn't greatly impact my daily routine.

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Deep old acne scars

I got the red light mask and have used it 4 times so far. Each for 10 minutes. I already see a difference in the fading of my deep old acne scars! I am very pleased with the product. I am not too sure about what the rfid tap card does so still trying to figure that part out. Would 100% recommend this product.

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely love it

Absolutely love it! The shipping was really fast the product works great and I feel like I'm already seeing a difference. Just got a second one for my mom!

21 July 2026
Unprompted review
Rated 1 out of 5 stars

Non existent customer service.

I received my order for the hair red light therapy and fresh out of the box the left ear phone didn't work. Then it wouldn't charge when I plugged it in. I sent a request to customer service to do an exchange. They were very condescending and asked me to send video proof of which I did. Then told me I was charging it wrong, which I wasn't. When I told them about the earphone not working they wanted a video of it. How the heck do you do a video of a non-working speaker? I eventually just gave up and figured out the power connection is loose. You have to hold it just right to get it to charge. It is nothing but cheaply made plastic. What a waste of money.

27 April 2026
CurrentBody US logo

Reply from CurrentBody US

Good morning, Glenda, 

Thank you for taking the time to leave a review, and I am sorry to hear about your experience when trying to return your device.

We will be more than happy to support you further with the return of your device, and we will be in touch via email to provide instructions on your return. 

I hope this helps, and I look forward to speaking with you shortly.

Rated 1 out of 5 stars

The jury’s still out on the product, but Current Body’s customer communications and return procedures are sorely lacking.

Current Body’s communication procedures are horrid. There is no number to call. I wrote several times to get clarification on the HSA process. I was assured that I would received confirmation of a letter of necessity before the item shipped. Despite assurances, my product was shipped without the LMN. I also do not appreciate Current Body’s lame return rules and procedures. Current Body obviously does not trust their product enough to allow customers to try it because returns are not accepted if the box is open. The Current Body 2’s straps are not well situated making the fit a bit awkward. The jury is still out of the effectiveness of the product itself.

7 July 2026
CurrentBody US logo

Reply from CurrentBody US

Hello Elizabeth,
Thank you for taking the time to leave your Trust Pilot review.
I am sorry to hear about your experience; I will contact you personally to look into this further for you.
Kind regards,
Your Customer Service Team
Ayesha.

Rated 5 out of 5 stars

The Secret to Youthful Skin

After looking into so many LED masks, CurrentBody really stood out because of the high number of LEDs and the multiple wavelengths designed for different skin concerns. There was no doubt to me that CurrentBody is one of the best LED masks available. I’ve only been using it for about two weeks, and I noticed my skin looked more radiant. At first, I thought maybe it was just my imagination. But then, within one week, four different people told me my skin was glowing. That’s when I knew it wasn’t just me! Two of my coworkers have already bought one because they saw the results on my skin. I didn’t even have to convince them—they noticed the difference themselves. I absolutely love this mask. It’s honestly one of the best skincare products I’ve ever owned, and I’m excited to see even more results with continued use.

29 June 2026

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