CurrentBody US Reviews 

7,508
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 2,379 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently mention the fast delivery times, beautiful packaging, and the exceptional build quality of the items received. Buyers also share that the devices are very comfortable to wear, easy to integrate into daily routines, and provide noticeable improvements in skin appearance. Some reviewers were not happy with the strap design, pointing out that the straps can feel a bit awkward, complicated, or too large to achieve a secure fit. Additionally, a few other people experienced unexpected hardware malfunctions or encountered difficulties when attempting to navigate the warranty replacement process.

What people talk about most

Product

Reviewers mention positive feedback about product, noting that the masks are comfortable, lightweight, and... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the items arrive securely... See more

User experience

Clients share positive opinions on user experience, highlighting that the products are comfortable,... See more

Delivery service

Users describe positive interactions with delivery service, highlighting that orders arrive quickly and in... See more

Order

People report positive experiences with order, highlighting that the website is easy to navigate and items... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The jury is still out on the face mask. First, I haven't seen positive results yet, almost two weeks since beginning. I'll give the mask the full 8 weeks of use before making my decision on whether it... See more

Company replied

Rated 4 out of 5 stars

I recently ordered two LED Red Light Therapy Face Masks Series 2 in the U.S., and the order was shipped pretty quickly. However, when it arrived I found that only one mask was inside the package, even... See more

Company replied

Rated 4 out of 5 stars

*Updated to 4 stars - Customer service did reach out and advise to use a microfiber cloth to clean/advice on fit. They also sent a complimentary gift. Still too soon to give 5 stars as have not be... See more

Company replied

Rated 4 out of 5 stars

I liked the mask until it broke n lights went dark in less than a year. Company replaced it n I had to pay shipping. For such a high priced item I expected better longevity. I felt the lights helped m... See more



Contact info

4.4

Excellent

TrustScore 4.5 out of 5

8K reviews

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4.4

All reviews

(7,508)

2,299 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Product, Easy/Quick Checkout and Delivery

Received my new red light mask a few weeks ago and already noticed a difference in my pores and skin texture after a week. It's also helping my recovery after microneedling now. Getting the LMN for HSA reimbursement was super easy too.

31 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

I didn't realize till i felt it was too late but I received the wrong size. I left a review to remind people to check the size upon delivery as things happen. The manufacture saw my comments and reached out to me and sent me a replacement in the correct size. I use the light therapy every day know and am loving it. Having the correct size makes a big difference in the comfort of using the device. I cant wait for people to start noticing the results.

15 July 2026
Rated 4 out of 5 stars

Lack of instructions/Slow response time/FOLLOWED UP with GREAT CUSTOMER CARE

7/9/26
I didn't like the fact that after spending nearly $900.00 on products that:
1: They DID NOT come with inductions on how to properly attach the straps, in which case I had to watch a random "YOUTUBE" video for that.
2: The Veritice cards DID NOT work, all they "both" showed was some random images along with information? in an unrecognizable foreign language. I still can't find any way to see the actual testing results of either of "my devices," (as was promised,) since my VERITICE cards DO NOT WORK PROPERLY.
3: It took them WELL OVER 24 hours to get back to me.

So after spending that much money, I was pretty disappointed.

8/8/26 FOLLOW-UP
After a rough start, CurrentBody has since proven to be there and give excellent follow-up customer service. I now have faith that if/when, anything should go wrong with my devices, that they will be there to work through any issues that may arise.
Thanks 😊 for helping, and for being there and REACHING OUT to me regarding my concerns.

9 July 2026
CurrentBody US logo

Reply from CurrentBody US

Hello Pamela,

Thank you for taking the time to leave your Trust Pilot review.
I am sorry to hear about your experience; I will contact you personally and directly to find a solution to this issue.

I look forward to being able to help you.

Kind regards,
Your Customer Service Team
Ayesha.

Rated 5 out of 5 stars

So far my experience with Current Body…

So far my experience with Current Body has been great! They kept me posted on when my product was shipped and delivered. My item was packaged with good quality material so there were no damages. I just started using this product so it’s too soon to see results. However, It is easy to use and comfortable. I also like the storage bag that it comes with.

28 July 2026
Unprompted review
Rated 1 out of 5 stars
CurrentBody US logo

Reply from CurrentBody US

Hello Maria,
Thank you for taking the time to share your feedback on Trustpilot.
I’m very sorry to hear that your order hasn’t arrived yet, I completely understand how frustrating this must be. Please be rest assured that I’m looking into this as a priority and will contact you via email shortly to get this resolved as quickly as possible.
Kind regards,
Customer Care Team
Ayesha

Rated 5 out of 5 stars

Once I ordered it

Once I ordered it, it came very quickly.
Ive only had it for about a month so I can't really comment on the results. So far so good. I tried to do my research on the many different masks out there and ultimately chose Current Body.
So far, I am very pleased.

15 July 2026
Rated 1 out of 5 stars

I received a brand-new radio frequency…

I received a brand-new radio frequency product that was defective, yet the company refused to honor the warranty without putting me through a long and frustrating process of tests and videos. Instead of providing a simple replacement or review, they made the experience a complete nightmare. Due to their poor customer service and lack of accountability, I lost trust in the company and ultimately did not return the product because I was not confident they would handle the situation properly. In the end, I lost $400 to a company that appears to care more about making money than taking care of its customers and honoring the trust they placed in them

9 July 2026
CurrentBody US logo

Reply from CurrentBody US

Hello Garbine ,
Thank you for taking the time to leave your Trustpilot review and for sharing your feedback with us.
We genuinely appreciate you bringing your experience to our attention. I will be reaching out to you directly via email shortly so that we can discuss your concerns in more detail and work towards a resolution.
Kind regards,
Ayesha
Customer Care Team

Rated 3 out of 5 stars

If you have a problem, don't expect much help

The product is made with adjustable straps and eye protectors that are too big for someone with a small head. I contacted the company twice, as the first time I did not receive a direct answer to my questions. They offered no meaningful solutions, and I felt they were not really interested in helping me solve the problem. For a product that costs well over $500, I would have expencted better customer service.

6 July 2026
CurrentBody US logo

Reply from CurrentBody US

Hello Stacey,

Thank you for taking the time to share your feedback on Trustpilot.

I am really sorry to hear that you are having these issues with your LED Mask. I completely understand how frustrating this must be.

Please rest assured that I’m looking into this as a priority and will contact you via email shortly to get this resolved
as quickly as possible.

Kind regards,
Mickayla
Customer Care Team

Rated 5 out of 5 stars

Surprising immediate results

A relaxing experience with noticable, albeit small. results at the first treatment in skin elasticity with smoother skin and improved neck firmness. Very happy with the purchase.

13 July 2026
Rated 4 out of 5 stars

One mask shipped instead of two

I recently ordered two LED Red Light Therapy Face Masks Series 2 in the U.S., and the order was shipped pretty quickly. However, when it arrived I found that only one mask was inside the package, even though the order clearly said that both masks have been shipped. This led to my reaching out the customer service via WhatsApp chat, and thankfully the operator there quickly took care of the problem, and the second mask was shipped within two days. I’m grateful for the quick action, but this situation shouldn’t have happened to begin with. The mask itself seems to be great, and I hope it will do what it promises.

14 July 2026
CurrentBody US logo

Reply from CurrentBody US

Hello Saniya,

Thank you for taking the time to share your feedback on Trustpilot.

I am really sorry to hear this, I completely understand how frustrating this must be. Please rest assured that I’m looking
into this as a priority and will contact you via email shortly to get this resolved as quickly as possible.

Kind regards,
Customer Care Team
Mickayla.

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