CurrentBody FR Reviews 7,034

TrustScore 4.5 out of 5

4.4

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Rated 4 out of 5 stars

They do seem to work - my skin is rejuvenated and glowing; but they only last about 9 months if you use them daily as the wires connecting to the mask deteriorate.

Rated 3 out of 5 stars

The mask and range of light colours is great: battery lasts a long time, but there are two problems. First; the material it is made of attracts loads of fluff and is really hard to clean. It’s a very... See more

Company replied

Rated 5 out of 5 stars

Very high quality products. Bought the red light therapy panel and very happy with it so far, super versatile if you’re looking for recovery + skin regeneration!

Rated 5 out of 5 stars

Amazing beauty device! Just 10 minutes, 3 to 5 times a week, has completely upgraded my skincare routine. It’s easy to use, comfortable to wear, and fits perfectly into my schedule. I’ve already... See more

Company details

  1. Beauty & Well-being

Written by the company

Nous avons la plus grande gamme de produits de beauté électriques au monde. Prenez contrôle sur votre santé depuis chez vous. Livraison gratuite dès 80€.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

7K reviews

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Rated 1 out of 5 stars

I don’t receive my command !

I don’t receive my command !
I really don’t understand why it has been one month and I still don’t receive my produit. What’s’ more, the service client helps nothing.

27 August 2023
CurrentBody FR logo

Reply from CurrentBody FR

Hello Lin,

Thank you for taking the time to leave your Trustpilot review. I am extremely sorry to hear that your order has not been delivered yet. Please rest assured we will do everything to deliver your order quickly. I will reach out to you directly via email to assist you further.

Kind regards,
Customer Care Team
Nikola

Rated 5 out of 5 stars

Great experience

I don’t live in France but I was staying there for almost three weeks so I decided to place an order and check out this website, thankfully they delivered it on time. It was in great condition as well, not damaged, quite professional if you ask me.

6 August 2023
Rated 5 out of 5 stars

Good quality

Order delivered fast and seamlessly.
The mask is pleasant to wear and of nice quality as every part that comes in contact with the skin is made of silk. I cannot express an opinion about its beauty-related benefits yet as I did not use it for enough time however I do not believe they will be dramatic anyway. On the other hand I purchased the mask mainly for relieving tension in the eye area and the silicon pads seem to help in that sense.
I use the mask for powernaps rather than at night as I find it a bit difficult to keep it in place when changing position.
Last but certainly not least, I wish there were more information about the sourcing of the silk and the overall sustainability of the object, something that would be great if Currentbody could provide and that could better justify the pricing point.

4 August 2023
Unprompted review
Rated 3 out of 5 stars

Order not received

Order not received at first but after a contact with CURRENT BODY’s costumer service, a solution was found. Thank you. I am satisfied by the product I bought.

1 August 2023
Unprompted review
Rated 1 out of 5 stars

The customer and delivery services are not good

The customer service is not good. The shipment of my first order was very long and when I wanted to cancel the second order, I was told that it was not possible, which is completely unlawful under French law.
Not satisfied at all, will not order again with Current Body any product in the future

20 July 2023
CurrentBody FR logo

Reply from CurrentBody FR

Good morning Sophie,

Thank you for taking the time to write your review.

I'm really sorry to hear of your recent experience with us here at CurrentBody

I have reached out via email to help resolve this with you. Please do check your junk/spam folders for this as it may have popped in there!

Kind regards,
Georgia, CurrentBody Customer Care Team

Rated 1 out of 5 stars

Not liable, unsafe transaction

I placed a big order online. Currentbody withdrawn my account and finally decided to cancel it for no reason. I am waiting for the refund and lost a week. As most of the items were gifts, the surprise was ruined. I will never order again through this website.

18 April 2023
Unprompted review
CurrentBody FR logo

Reply from CurrentBody FR

Hello

Thank you for taking the time to leave a review.

I am sorry that your order was canceled. I have looked into this for you and can see that the transaction for this order failed our security.

We do take payment security very seriously so that we protect customers from fraudulent transactions.

I can see that my colleague Zubda emailed you on 12th April to explain the reason the order was canceled.

I will reach out to you privately to discuss this in more detail.

Kind regards
Ruth

Rated 2 out of 5 stars

Disappointing limited edition box

Everything was ok, I received my order on time , main product is fine,unfortunately the products I received were out of date one expired in June 2022…(special box from December 2021)
when I wrote a message to explain my surprise, the answer I received was that I had time left, the thing is that the person who gave the answer thought we were still in 2022 …and gave me a 15€ voucher …
I am very disappointed.

20 March 2023
Rated 1 out of 5 stars

One of the worst after sales service

One of the worst after sales service. Sorry but I had my product for Christmas and it almost took 3 months to finally get a new product that’s not defective.
Many times the client service did a mistake and it took too much energy to send messages and to keep track of our conversations. No effort and my case was followed by too many people.

It was only efficient when I contacted the brand via Instagram.

6 January 2023
Unprompted review
Rated 1 out of 5 stars

order never reeived and no help

It has been 17 days and I have still not received my order, although I was told atm of purchase that I should receive it within a week after purchase, was even given a specific date, between a friday and a monday, and was also sent an email saying it had been shipped, but it hasnt. and nobody is replying to the emails ive been sending for over a week. I tried to call but the line is down. When someone finally replied after 8 days of waiting she sent me a link to the shipping info page , but for a previous purchase (that I never received because it also took so long , a week longer than what I was informed at the moment of purchase, and I was moving. The woman asked me to call the depot, like why couldnt she do it, there was no number or info on the page and I had already called the other shipping company earlier that day but they couldnt help me since they hadnt yet received the order from currentbody. Such a frustrating frustrating experience, I was so excited about getting it and would not recommend this company to anyone. and seems the whole company has gone on an early holiday.

6 December 2022

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