curlygirlmovement.com Reviews 13

Never received my order. Emailed several times and was finally informed that I was getting a refund when I informed them I was going to report them as fraudulent. The excuse was that the order didnt clear customs and the order was sent back even though nothing on tracking indicated this.

Didn't want to order online as they have bad reviews so went to the Amsterdam shop
The shop was closed in working hours thought on the website says it's open.
Also try to call but no answer.

I am extremely disappointed with the service I received from Curly Girl Movement. After placing an order, I waited five days without any tracking information. When I reached out, I was informed that my order had not been shipped because the product was out of stock, despite being able to place the order.

Their response was apologetic but did not solve the problem. I requested a refund for the gel and received no follow-up. After another week without any communication, I had to send a second email demanding my money back. Which again I have not yet received any response at till this day.

This level of communication and customer service is unacceptable. I will not be ordering from them again and suggest that others consider alternative options.

I ordered products from their website and they were never delivered. and after contacting them several times and still no response. I only found out about them through an influencer who was raving on about their products. Zero customer service I would avoid at all costs. It’s been almost a month and nothing.

I have ordered some products from their website for my curly hair, the products were never delivered :( and I received no response after contacting their customer support!

About one year ago, I bought the hair milk and styling gel. Now I am returning to rebuy the gel, the milk is still half full, that’s how long they last! For reference, my hair is middle-length, 2c/3a. I would definitely recommend the products to people with similar hair to mine. They are my go-tos for guaranteed great washdays! The milk is a good basic leave-in, it provides enough slip and my hair feels moisturized. The gel is truly magic, makes my hair look its best every single time. I‘d be so bold to say you can’t go wrong with these.