Cure Reviews 2

Beware this retailer even though I actually like Cure & purchased a package of 6 which is an expensive purchase for me. Unfortunately I accidentally threw out a small empty bottle needed to attach the needle screw on cap - which makes the entire kit kind of useless to me. The review is 2 stars because I contacted the company and ask to BUY a replacement empty container needed to use their system & they simply responded, "No"
No discussion, no suggestions. This company apparently does not support their product or their customers. Beware of this company & be very certain you make no mistakes because there will be no assistance even when offering to pay for a small empty glass container needed to use an expensive item.
[Note: This happened before the horror of #47 began 1/20/25.] Around December 2024

My experience with Cure Hydration has been outstanding, especially in contrast to my disappointing experience with their partner, Tapjoy. Cure Hydration's response to a problematic situation was exemplary and truly a masterclass in customer service.

After facing issues with Tapjoy, who failed to deliver on a promised reward and provided inadequate support through a chatbot, I was understandably frustrated. However, when I reached out to Cure Hydration regarding this issue, they immediately refunded my money without question. Their prompt and no-hassle response was impressive and demonstrated a high level of commitment to customer satisfaction.

This experience not only resolved my immediate concern but also significantly enhanced my perception of Cure Hydration. Their swift and positive action turned a negative situation into a positive one. As a result, I subscribed to their services, impressed by their dedication to their customers.

Cure Hydration stands out as a company that values its customers and takes responsibility for their experiences, even when the issue originates from a partner company. Their approach to customer service is commendable, and I highly recommend them for their integrity and quality service.