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Cupshe Reviews 24,668

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TrustScore 4.5 out of 5

4.3

Clothing Store
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Review summary

Created with AI, based on recent reviews

Looking at 3,399 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, particularly the swimwear, noting that items are well-made with good materials and often exceed expectations for the price. Many appreciate the consistent and true-to-size fit of the garments, which makes online ordering reliable, and the styles are frequently described as fashionable and flattering. Reviewers also highlight the fast delivery service, with orders often arriving sooner than expected, and commend the easy ordering process. However, some people mentioned issues with sizing, finding items to be smaller than expected or not fitting well, and a few experienced difficulties with the return process, including unrecognised order numbers or delays in receiving return labels. There were also occasional complaints about missing items in orders or a perceived decline in the quality of some clothing items compared to swimwear.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers consistently praising the quality, style, and... See more

Quality

Reviewers highlight positive aspects of quality, with many customers praising the top-notch materials and... See more

Delivery service

People report positive experiences with delivery service, often noting that parcels arrived much sooner than... See more

Order

Customers consistently note ambiguous experiences with order, with many finding the ordering process easy and... See more

Return policy

Users describe ambiguous interactions with the return policy, with many reviewers finding the return process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have bought things from Cupshe for the last 3 years. I have never had a bad experience, even when I need to return something that didn't fit right. I always opt for the credit and purchase anoth... See more

Rated 5 out of 5 stars

Excellent service and great items from Cupshee. Bought 4 dresses and look forward to wearing them on holiday. All are made out of a nice light weight fabric and they don’t crease so super for packing.... See more

Rated 5 out of 5 stars

I have always loved everything from Cupshe .. bought something this time that I was unsure of (it was beautiful but didn't feel confident in it) and their return policy is awesome. Super fast help. Al... See more

Company details

  1. Clothing Store
  2. Beach Clothing Store
  3. Dress Store
  4. Swimwear Store
  5. Underwear Store
  6. Women's Clothing Store

About Cupshe

Written by the company

Cupshe is a beachwear brand inspired by and created for the most vibrant, fun, and fearless women all over the world. Since our inception, we've built an incredible community of women who move forward in confidence, comfort, and style. From swimsuits to cover-ups, all of our pieces are crafted with love using patterns, textures, and quality fabrics that get you from the beach to brunch effortlessly. We're committed to staying true to our roots in our mission to empower women everywhere to look and feel their best in quality, stylish, and affordable swimwear.

Shop Now & Pick Your Exclusive Offer! Cupshe Bikinis Cupshe One Pieces Cupshe Best Sellers

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

25K reviews

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Rated 1 out of 5 stars

Poor quality, annoying returns procedure.

Ordered 2 items when they arrived the material looked cheap and both items a dress and jumpsuit were a poor fit, so decided to return. What a complete rigmarole!! Return process is long winded and tricky. Avoid Cupshe unless you have lots of time and patience.

5 June 2026
Unprompted review
Cupshe logo

Reply from Cupshe

Dear Rebecca, thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations.

Regarding the quality and fit of the items, we would like to assure you that all of our products undergo careful quality checks before shipment. We source materials from trusted suppliers and continuously work with our manufacturers to maintain consistent standards. We understand that fit and material preference can vary depending on individual body shapes and expectations. To help customers make the best choice, we provide detailed size charts and product measurements on each product page, and our customer service team is always available to offer personalized guidance when needed.

As for the return process, to meet the different needs of our customers, we offer several options to help with returns or exchanges. We sincerely apologize if the process felt long or complicated. Please know that we are constantly working to optimize our return procedures to make them smoother and more convenient for our customers.

Lastly, we have sent you an email so we can discuss this further with you and see what resolution we can come up with. Please check it at your convenience. We hope to hear from you soon!

Rated 5 out of 5 stars

Timely

Received items within a timeline usually sooner than expected. Accepts returns easily!

26 May 2026
Rated 3 out of 5 stars

The bathing suits are less structured…

The bathing suits are less structured than how they appeared in the picture.

2 June 2026
Cupshe logo

Reply from Cupshe

Hello,

Thank you for taking the time to share your feedback. We are sorry to hear that the swimsuits felt less structured than expected compared to the images shown.

We understand how important it is for the product to match expectations in both fit and appearance, and we regret any disappointment this may have caused.

If you would like to return your item or need assistance with your order, please feel free to contact our customer service team . We will be happy to assist you with the return process and provide the necessary support.

Thank you again for your feedback.

Kind regards,
Customer Service Team

Rated 5 out of 5 stars

The softest

The softest, flattering and most comfortable swim suits ever! I now have swimsuits I want to wear! Thank you I would recommend 100% to everyone I know! ❤️

4 June 2026
Unprompted review
Rated 3 out of 5 stars

The bottoms did not cover much of my…

The bottoms did not cover much of my backend at all and you sent and charged me for 2 of the same swimsuits.

2 June 2026
Cupshe logo

Reply from Cupshe

Hello,

Thank you for taking the time to share your feedback. We are sorry to hear that the swimsuit bottoms did not provide the level of coverage you expected.

We also understand your concern regarding receiving and being charged for two of the same swimsuits. After reviewing your order, we have investigated the issue and have already reached out to you by email to assist further.

Please kindly check your email, as our team has sent you a message regarding this matter. We will continue to work with you directly via email and do our best to resolve the issue as quickly as possible.

We sincerely apologize for the inconvenience and appreciate your patience and understanding.

Kind regards,
Customer Service Team

Rated 3 out of 5 stars

Thin Material

Jumpsuits, I purchased were thin and not very true to size. I was disappointed because I really wanted to wear them but now i need to lose 5lbs to wear something I should be able to wear.

21 May 2026
Unprompted review
Cupshe logo

Reply from Cupshe

Hello,

Thank you for sharing your feedback. We are sorry to hear that the jumpsuits did not meet your expectations.

We understand your disappointment regarding both the material and the sizing. We regret that the fabric felt thinner than expected and that the fit was not true to size, making the items less comfortable to wear than you had hoped.

We would like the opportunity to look into this matter and assist you further. Could you please provide your order number or the email address associated with your purchase? Once we receive your order information, our customer service team will review the issue and work with you to find a suitable solution.

We appreciate your feedback, as it helps us continue improving our products and sizing guidance.

Kind regards,
Customer Service Team

Rated 5 out of 5 stars

Better than expected

When I first saw CUPSHE I was skeptical about their products, but decided to give them a try.
Let me tell you, the clothing they sell is fabulous! Very cute, true to size and great quality - especially the swimwear. I’ve bought several swimsuits, a couple of dresses and a coverup, and every single one has been great quality and style. Their customer service is fantastic - I needed to exchange one item for a different size and it could not have been any easier. If you’re considering buying from CUPSHE don’t hesitate any longer - go for it!

5 May 2026
Unprompted review

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