Used this to change images to PDF's for 10p which was great but seems that they put you on a subscription for £49.60 without telling you. So avoid avoid avoid.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
This company is a scam
This company is a scam. They will continue to charge your card various amounts.
Definitely the worst web app ever
Definitely the worst web app ever. I have cancelled the subscription yet it still charged me every month. I need this atrocious to be stopped!!!
They charge your card randomly
They charge your card randomly. I don't even know how they got my card details
Almost a scam
They take unauthorized subscriptions without consent.
tried to charge me 49.90 for resizing 1…
tried to charge me 49.90 for resizing 1 image, luckly my credit card company declined it and contacted me , total scam.
It is terrible
It is terrible. It charged me so much money. I don’t know how to end it.
Unauthorized Subscription Charge
Hi, I was charged €29.94 for a subscription that I never signed up for.
I didn’t authorize this payment. Please cancel this subscription and refund the amount as soon as possible.
Total Scam
Bought a 0,10 euro for a picture resize for it's small amount and speed and then the next day they tried to draw a 49,90 euro that i didn't know why. Thankfully i blocked the payment
Unauthorised charges to bank card
I used their website for some image generation and authorised a 10p charge to download the image. They then tried to charge $29.90 to my card, which thankfully was declined by the bank. There was no indication of any subsequent charges.
Downloaded Picmagic to try it out
Downloaded Picmagic to try it out, it sucked so I deleted the app. A few weeks later, they hit my debit card for $49.00. Total scam. Luckily my bank caught it as fraud, but now I'm left trying to get my debit card unlocked.
CtoolAI phone number has been disconnected.
*Update* - a month later, they are still trying to bill my (now cancelled) debit card $29.95, at least once a week. This is criminal activity!
The background remover plus compressor…
The background remover plus compressor combo worked perfectly—clean, lightweight images ready to upload. It made the whole process so much easier.
Attempted Credit card payment of $49.00
Attempted Credit card payment of $49.00
Today, "Ctoolai*w+18888688954" attempted, but failed, since I fortunately used my credit card limit for the month. This followed up on a $ 0.10 payment that I authorized a week ago or something like that. BE CAREFULL WITH THIS SCAMMERS
They will charge a lot more without your awareness
They said to charge £0.10 for editing a picture. But after the £0.10, they try to take £29.90 again without reason. My bank got alerted. Very bad company. Do not do any business with them.
Scam!
I used a tool to create a PDF document out of 6 Pictures.
They charged me 50 €, which couldn't be proceeded bc I linked an account with 30 cents on.
Don't ever use this website!
Scam from PicMagic
My debit card was charged an amount approximately equal to £49.90 and this charge was preceeded by a £0.10 charge the previous day. It was not authorised by me and I'm currently claiming it back with my bank assitance.
This is a result of using PicMagic.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.



