Clifton Trade Bathrooms Reviews 

518
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 153 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, patient, and knowledgeable, guiding buyers through every step without making them feel rushed or pressured. Consumers also highlight that the bathroom products are of high quality, stylish, and offered at very reasonable prices. However, some customers also noted frustrating issues with third-party builders or fitters recommended by the store. Some reviewers were not happy with the product aftercare, mentioning slow communication and difficulties when trying to resolve problems with faulty items. A few people additionally experienced challenges regarding unexpected extra expenses or concerns about the sales process during their purchasing process.

What people talk about most

Staff

People report positive experiences with staff, highlighting that team members are extremely knowledgeable,... See more

Service

Clients share positive opinions on service, highlighting helpful staff members who provide plenty of ideas,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful staff, prompt... See more

Price

Reviewers mention positive feedback about price, frequently highlighting competitive rates, great overall... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Super support from the Altrincham store, I wanted replacement handles on my bathroom furniture which had gone a little dull (after six years - understandable) and Tara got hold of the right ones, and... See more

Company replied

Rated 5 out of 5 stars

I would 100% recommend Clifton Bathrooms. We used the Warrington branch and Jo managed our order. Jo is fantastic, so knowledgeable and very patient when I was mithering her! The quality of the i... See more

Company replied

Rated 5 out of 5 stars

If you need anything bathroom related don’t walk RUN to Clifton trade bathrooms. Having purchased a full bathroom refit with the amazing knowledgeable Connor guiding us all the way until we were happy... See more

Company replied

Rated 5 out of 5 stars

My husband & I visited the Birkenhead store today, we where both absolutely clueless when it came to what we needed, we just knew we needed complete bathroom refurbishment, A young gentleman call... See more

Company replied


Company details

  1. Bathroom Supply Store

Written by the company

High-quality products and great customer service are the hallmarks of Clifton, which is why your fitter has recommended us. We offer confidence that our products are manufactured to the highest standards, minimising the risk of problems that require a fix after fitting. Most of our products are stocked in depot and our experienced and friendly team are always on hand with advice. Just head down to your local Clifton showroom.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

518 reviews

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No recent history of asking for reviews

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4.5

All reviews

(518)

150 reviews in the last 12 months

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Rated 5 out of 5 stars

Clifton’s Minworth

I have been a builder for over 30years and have used all the merchants out there and they are all pretty soulless, but Clifton’s branch at Minworth is different- because of the staff, they are welcoming, warm and engaging. Debbie and Lucy know all there is to know about all the products and help you to get the right bathroom and components required to make your job exceptional.
I have sent customers to Clifton’s and told them to ask for Debbie and they have all thanked me and have had a great experience, I have on a couple of occasions been stuck on a job and have called Debbie for advice and she has found me the parts I would need to complete the job and put the parts in their van, collected some other parts from other stores and got them out to me on site. Exceptional staff make the branch what it is and Debbie goes above and beyond. A big thank you to all the staff there; 5 stars every time.

22 July 2026
Unprompted review
Clifton Trade Bathrooms logo

Reply from Clifton Trade Bathrooms

Hi Gary,

I'm delighted to hear that our Minworth Depot took great care of you. We are always pleased to receive positive feedback about our staff, and we thank you for taking the time to leave your review.

Kind regards,

Lizzie - Marketing

Rated 5 out of 5 stars

I have been using Clifton's minworth…

I have been using Clifton's minworth branch for a couple of years now always an amazing service from Debbie and Lucy always look after us with sales/aftercare never have any issues and amazing products. All the staff are helpful and always friendly.

15 July 2026
Unprompted review
Clifton Trade Bathrooms logo

Reply from Clifton Trade Bathrooms

Hi Jack,

I'm delighted to hear that our Minworth Depot took great care of you. We are always pleased to receive positive feedback about our staff, and we thank you for taking the time to leave your review.

Kind regards,

Lizzie - Marketing

Rated 5 out of 5 stars

Bathroom

We first went here in April and with Debbie we brought a complete bathroom and flooring for bathroom and kitchen which she helped us all the way
After all completed last week to realise we did not have enough flooring with 1 phone call she was able to get all delivered within the hour for the fitter to finish the flooring

23 July 2026
Unprompted review
Clifton Trade Bathrooms logo

Reply from Clifton Trade Bathrooms

Hi Susan,

Thank you so much! We really appreciate you taking the time to leave a review. I'll pass on your lovely comment to Debbie and the team.

Kind regards,

Lizzie - Marketing

Rated 5 out of 5 stars

Great bathroom supplies…

I can recommend Clifton trade bathrooms in Minworth Sutton Coldfield for excellent service by Deb and the team. Great selection of products at good prices. Always happy to help.

29 July 2026
Unprompted review
Clifton Trade Bathrooms logo

Reply from Clifton Trade Bathrooms

Hi Mr Embrey,

We are truly grateful for you taking the time to leave a review. Your kind comments will be passed on to Deb and the team.

Kind regards,

Lizzie - Marketing

Rated 5 out of 5 stars

1st class service at the right price !

1st class service at the right price !!
Especially Deb and Lucy being very efficient

26 July 2026
Unprompted review
Clifton Trade Bathrooms logo

Reply from Clifton Trade Bathrooms

Hi Tony,

I'm delighted to hear that Deb and Lucy took great care of you. We are always pleased to receive positive feedback about our staff, and we thank you for taking the time to leave your review.

Kind regards,

Lizzie - Marketing

Rated 5 out of 5 stars

Joanne at the Bolton branch saved the…

Joanne at the Bolton branch saved the day today.
Excellent super fast service 😁

29 July 2026
Unprompted review
Clifton Trade Bathrooms logo

Reply from Clifton Trade Bathrooms

Hi Sam,

I'm delighted to hear that Joanne took great care of you. We are always pleased to receive positive feedback about our staff, and we thank you for taking the time to leave your review.

Kind regards,

Lizzie - Marketing

Rated 5 out of 5 stars

Fantastic staff friendly service and…

Fantastic staff friendly service and price

always accommodating

I always use cliftons minworth
For a few reasons the main being.
Debbie always ready to help gives the best prices and service

16 July 2026
Unprompted review
Clifton Trade Bathrooms logo

Reply from Clifton Trade Bathrooms

Hi Antz,

I'm delighted to hear that our Minworth Depot took great care of you. We are always pleased to receive positive feedback about our staff, and we thank you for taking the time to leave your review.

Kind regards,

Lizzie - Marketing

Rated 5 out of 5 stars

We've used this merchant for a while…

We've used this merchant for a while now and never had any issues, great product and a helpful team of staff. Deb and Lucy are a especially helpful whenever we are there, definitely recommend!
Minworth branch

29 July 2026
Unprompted review
Clifton Trade Bathrooms logo

Reply from Clifton Trade Bathrooms

Hi Matt,

I'm delighted to hear that our Minworth Depot took great care of you. We are always pleased to receive positive feedback about our staff, and we thank you for taking the time to leave your review.

Kind regards,

Lizzie - Marketing

Rated 5 out of 5 stars

I have been going to Clifton bathroom…

I have been going to Clifton bathroom for years. Staffs a really helpful to me and to my customers. Debbie especially! Lovely lady good at her job and always helpful. All bathroom fittings are quality and very reliably price.

29 July 2026
Unprompted review
Clifton Trade Bathrooms logo

Reply from Clifton Trade Bathrooms

Hi Gyula,

Thank you so much for taking the time to leave a lovely review about our Minworth depot!

I will pass your kind words onto Debbie and the team.

Kind regards,
Amelia - Marketing

Rated 5 out of 5 stars

Often deal with Deb.

Often deal with Deb.
She is great and always happy to help.

29 July 2026
Unprompted review
Clifton Trade Bathrooms logo

Reply from Clifton Trade Bathrooms

Hi Donna,

Thank you so much! We really appreciate you taking the time to leave a review. I'll pass on your lovely comment Deb and the Minworth team.

Kind regards,
Amelia - Marketing

Rated 5 out of 5 stars

Great service

Great service, great products. Liverpool Erskine depot is where i send my customers

29 July 2026
Unprompted review
Clifton Trade Bathrooms logo

Reply from Clifton Trade Bathrooms

Hi Aaron,

Thank you so much for taking the time to leave a lovely review about our Erskine depot!

Kind regards,
Amelia - Marketing

Rated 5 out of 5 stars

Great Support from the girls in shop or on the phone.

Deb on the trade counter at Minworth has always got time to accommodate any queries and support you with product purchases.
I've been there several times now and dealt with Deb Treharne regularly she has a great way about her and always makes you feel welcome. An ambassador for the company. Highly recommend Cliftons.

16 April 2026
Unprompted review
Clifton Trade Bathrooms logo

Reply from Clifton Trade Bathrooms

Hi Ian,

Thank you so much! We really appreciate you taking the time to leave a review. I'll pass on your lovely comment Deb and the Minworth team.

Kind regards,
Amelia - Marketing

Rated 5 out of 5 stars

Debbie at Cliftons

Debbie at Cliftons – Outstanding Service & Total Reliability

I’ve been working with Debbie at Cliftons for some time now for all my bathroom project supplies, and I honestly couldn’t ask for better support. Her customer service is absolutely excellent – she’s always friendly, incredibly helpful, takes the time to listen to exactly what’s needed, and makes sure everything is spot on every single time.

Debbie is 100% reliable; nothing is too much trouble, she keeps me updated on orders, availability and lead times, and I know I can always count on her to get things right and move quickly when I’m working to tight schedules. She’s professional, knowledgeable, and goes above and beyond to make sure both myself and my customers have a smooth, stress-free experience.

I’d highly recommend Debbie and the team at Cliftons to any trade or customer looking for great products backed by truly exceptional service.

Tony McGowan

24 July 2026
Unprompted review
Clifton Trade Bathrooms logo

Reply from Clifton Trade Bathrooms

Hi Tony,

Thank you so much for taking the time to leave a lovely review about our Minworth depot!

I will pass your kind words onto Debbie and the team.

Kind regards,
Amelia - Marketing

Rated 1 out of 5 stars

Terrible Aftercare

I rarely leave negative reviews, but the aftercare from Clifton Trade Bathrooms has been extremely disappointing.

We purchased a complete bathroom from the Cheltenham branch, and it was installed in December 2025. Around seven months later, the toilet seat snapped clean through the middle, so I contacted the branch to request a replacement.

It took several emails to eventually get a reply, confirming that a replacement would be sent, which I appreciated. Unfortunately, that was where the customer service ended.

Weeks later, still no replacement and no response.

Mistakes and delays happen, but completely ignoring customers is unacceptable. A simple email updating me on the situation would have been enough.

I hope someone from head office sees this and resolves what should have been a straightforward warranty issue.

29 June 2026
Unprompted review
Clifton Trade Bathrooms logo

Reply from Clifton Trade Bathrooms

Hello,

I am really sorry to hear that you have experienced this and I thank you for taking the time to share it with us.

We would like to discuss this further and gain more insight into your comments so we can take corrective action.

I have just sent an information request through, please could you respond to this with further details so we can look into this?

Thank you.

Kind regards,
Amelia - Marketing

Rated 5 out of 5 stars

Passionate and friendly team

I was put in touch with Clifton Bathrooms Altrincham by my bathroom fitter. I already knew what I wanted as I was replicating another bathroom so I didnt need a design service or showroom. As soon as I arrived to go over the order I was expected and felt looked after and in good hands. Julliette Wimbles went above and beyond going over the order in detail to make sure I had peace of mind and I left feeling confident that the order would arrive correct and that even if it didnt any issues would be rectified. The whole team came across as passionate and seemed to genuinly love working together. The drivers that delivered the goods were also friendly and cheerful.

27 May 2026
Unprompted review
Clifton Trade Bathrooms logo

Reply from Clifton Trade Bathrooms

Hi Donna,

I'm delighted to hear that Juliette took great care of you. We are always pleased to receive positive feedback about our staff, and we thank you for taking the time to leave your review.

Kind regards,

Lizzie - Marketing

Rated 5 out of 5 stars

Amazing service

Amazing service, we was seen and helped by Cal over the last few days. What can I say.... He was extremely friendly, helpful and was always on hand with all his knowledge. And extremely patient as I like to change my mind.
We are so excited to get our new bathroom fitted. I can't thank cliftons Birkenhead enough for getting us the best price possible. Thanks Cal your a credit to your team
Dionne & Andy McLaughlin xxxx

18 July 2026
Unprompted review
Clifton Trade Bathrooms logo

Reply from Clifton Trade Bathrooms

Hi Dionne and Andy,

I'm delighted to hear that Cal took great care of you. We are always pleased to receive positive feedback about our staff, and we thank you for taking the time to leave your review.

Kind regards,

Lizzie - Marketing

Rated 5 out of 5 stars

Needed a replacement part and shower…

Needed a replacement part and shower head for the shower, which was on a discontinued line. Went to Clifton Trade Bathrooms in Bolton and the Manager went out of his way to find a replacement that would fit from old stock. Saved me a lot of trouble and generously said there was no charge as was only a small part. I ended up buying a new shower head and left a happy customer. Great customer service.

16 July 2026
Unprompted review
Clifton Trade Bathrooms logo

Reply from Clifton Trade Bathrooms

Hi Michael,

I'm delighted to hear that our Bolton Depot took great care of you. We are always pleased to receive positive feedback about our staff, and we thank you for taking the time to leave your review.

Kind regards,

Lizzie - Marketing

Rated 5 out of 5 stars

Excellent service from Andy at Clifton Bathrooms Bolton

Excellent service from Andy at the Bolton Branch.He dealt with any questions or changes quickly and professionally.Nothing was ever too much trouble.Always polite and friendly.My en-suite looks lovely,the products are of high quality and I’m really happy with the finished result.I would definitely recommend Clifton Bathrooms and would happily use them again.

1 June 2026
Unprompted review
Clifton Trade Bathrooms logo

Reply from Clifton Trade Bathrooms

Hi Marie,

I'm delighted to hear that Andy took great care of you. We are always pleased to receive positive feedback about our staff, and we thank you for taking the time to leave your review.

Kind regards,

Lizzie - Marketing

Rated 3 out of 5 stars

Dodgy Tradesmen

I recently purchased everything for a new bathroom which was fine, Clifton’s provided me with cards for three possible fitters. Two of these didn’t turn up as arranged so we employed the one who did. He completed the job but I had to sort a few minor items out. Approximately six months later we discovered a leaking cistern which he fixed but wanted nothing to do with the resultant damage to the cabinet. I contacted Clifton’s head office in Bolton who have ignored my email and the fitter is also ignoring any contacts. On to Citizens Advice now as this matter is going to be resolved one way or another. Just be careful of any of their ‘trusted tradesmen’ as they seem to be unreliable or incompetent.

10 June 2026
Unprompted review
Clifton Trade Bathrooms logo

Reply from Clifton Trade Bathrooms

Hi Chris,

I am really sorry to hear that you have experienced this and I thank you for taking the time to share it with us.

We would like to discuss this further and gain more insight into your comments so we can take corrective action.

I have just sent an information request through, please could you respond to this with further details so we can look into this?

Thank you.

Kind regards,
Amelia - Marketing

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