Red Virtual Office Reviews 70

TrustScore 3.5 out of 5

3.7

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See what reviewers are saying

Rated 1 out of 5 stars

Absolutely shockingly bad, recently bought out RED call centre and we have been patient with them for months, but recent call recordings have shown an utterly dismissive and frankly rude way in deal... See more

Rated 5 out of 5 stars

I moved away from Brighton but wanted my business to retain a presence in the area, a virtual business address was the perfect solution. I used CSnotepad because they were recommended by a friend who... See more

Rated 5 out of 5 stars

While living abroad I've wanted to retain a UK address for my business. CSnotepad offered the perfect solution as they scan and email my post over to me. I've found their service to be fast, secure, e... See more

Rated 5 out of 5 stars

We have been using CS Notepad for the past 2 years. They are absolutely amazing, extremely polite and always give a professional service. They have helped us while on holidays and unable to take cal... See more

Company details

  1. Virtual Office Rental

Written by the company

Red Virtual Office (Swindon)


Contact info

3.7

Average

TrustScore 3.5 out of 5

70 reviews

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Rated 5 out of 5 stars

I have been using CS Notepad for over 4…

I have been using CS Notepad for over 4 years and can't recommend them enough. There customer service is great, have proven to be super flexible to adapt to changes with my requirements and super friendly. Before using CS Notepad I had experience of their larger competitors but due to their size I always felt like I was dealign with a call centre and therefore so would my clients as they couldn't give the the same local personal touch these guys can give. 10/10 and thoroughly recommend to others.

3 December 2020
Unprompted review
Rated 5 out of 5 stars

Outstanding Service Highly Recommended

They truly offer a professional service. The staff is super friendly and highly trained. I never had one problem with their service. Just all around a great company. The prices are also great. We shopped around and in terms of value and service nobody comes close. No hesitation recommending them. Thanks again

27 November 2020
Unprompted review
Rated 5 out of 5 stars

Couldn't be better

I've been with CS for years and never had a bad experience. Their customer service is perfect for my needs and I'm not sure I could have the business I do today without them.
During these recent months, they have clearly adapted quickly to the changing needs and maintained the good level of service they've always provided. In a world of so much uncertainty, it's been great to have that constant to rely on.
I do and have recommended CS to others as they've earned my trust and proven themselves to be a reliable company; I hope to grow my business further and I know CS will be able to support me doing that.

12 October 2020
Unprompted review
Rated 5 out of 5 stars

A great partner to our company

I’ve really found CS to be a vital service to us, particularly in the early days of our business. Their staff are super professional, messages are accurate and I’ve found their pricing reasonable, but haven’t felt the need to look for alternatives

29 September 2020
Unprompted review
Rated 5 out of 5 stars

Efficient and friendly

I have had an account with this firm for 12 years and cannot praise them enough. They always respond positively and nothing is too much trouble. Customers really believe they are speaking to a member of our team. Regretfully we are now closing our business (retiring) and so our association will end, but I am so glad that we decided to go ahead with them.

7 April 2020
Rated 1 out of 5 stars

For three months of running

For three months of running, what amounts to a letterbox.
They charged 100 gbp, this is after the 30 gbp they took in the first instance. Forced me into another three months. And now I'm getting 28 gbp a month in administration fees.

Still not one invoice for my payments, either .. who are they trying to cheat??

Now they’re resorting to extortion! Threatening to sue me, if their contract, which I didn’t sign (!!!) isn’t met!

Fourteen days of ‘service’ at £54.00!!!!!!! October 18th ish to today 7/11/19.
If you think I’m paying that you’re dreaming Ben.

This is from a sales of goods at under 8 gbp a month .. what are they doing.

I want people to know what to expect.
Whatever you do, do not sign anything!!

Don’t do business with them.

7 November 2019
Unprompted review
Rated 5 out of 5 stars

The best service I have used - Professional, pragmatic and just works

Without a shadow of a doubt the best service I have used.
Not only are they professional but they are remarkably pragmatic too. If something is slightly outside the norm they will soon find a solution.

When it comes to day-to-day work it is smooth and effortless. It take the hassle away from me and makes my life easier. With CSNotepad it just works.

I recommend it to anyone who has such a need.

4 March 2019

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