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CSGORoll Reviews 2,624

TrustScore 2.5 out of 5

2.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 336 reviews, most reviewers were unhappy with their experience overall. Many customers expressed significant dissatisfaction with recent updates, feeling that these changes have ruined the user experience and made the platform less rewarding. They frequently reported that the website's performance is poor, with issues like lag, freezing, and general unreliability, making gameplay unenjoyable. People also felt that the new reward system was a major downgrade, effectively erasing their progress and making it harder to earn rewards. Many believe the company has shown a lack of transparency and has not addressed existing problems, leading to a loss of trust among long-term users. However, some customers also noted positive aspects, such as helpful customer service and a well-designed interface with good features. A few other people also felt that the site offers versatility with various games and withdrawal options, making it enjoyable and easier to use compared to other platforms.

What people talk about most

Website

Clients share negative opinions on the website, with many reviewers expressing dissatisfaction and calling it... See more

User experience

People report ambiguous experiences with user experience, with some customers finding the site easy to use,... See more

Customer service

Consumers find customer service to be ambiguous, with some reviewers praising the fast, friendly, and helpful... See more

Product

Customers consistently express disappointment with the product, particularly regarding significant nerfs to... See more

Upgrade

Reviewers express widespread dissatisfaction with recent upgrades, with many feeling that the update has... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The interface is pretty slow and outdated but still carries nice features. Alot on diversity in games and good skin withdrawal options!

Company replied

Rated 1 out of 5 stars

Made xp gain $1=400xp to $1=5xp, while needing to level up to open rewards monthly. whole site lags worse than ever before and staff and mods just lie blatantly to save face (mobile has never worked a... See more

Company replied

Rated 1 out of 5 stars

CSGORoll has become a huge disappointment. The recent changes to daily rewards and the overall platform overhaul are a mess. It feels like they pushed an unfinished update with sloppy design choices a... See more

Company replied

Rated 1 out of 5 stars

Owner called the most loyal players LEECHERS for wanting the daily rewards which how they initially gained such a big player count. I spent over 30k on this site and would withdraw here and there but... See more


Company details

  1. Events & Entertainment

Written by the company

CSGORoll is a leading Counter-Strike skins trading and gaming platform, pioneering fair, secure, and community-driven experiences for nearly a decade. With industry-leading security, fairness, and player protection, we offer a trusted marketplace for CS2 skins and an array of gamified experiences that elevate the excitement of trading and unboxing. CSGORoll's diverse game modes including Case Battles, Crash, Dice, Plinko & more. Our customers can list and trade CS2 skins easily within a safe, verified marketplace. We ensure that every game result is random and transparent via our Provably Fair System. As the first age-verifiying platform, CSGoRoll has been pioneering responsible gaming standards in the industry. Committed to player protection and fraud prevention, we are using industry-leading security features. Our community is at the heart of what we do, and we love engaging with our users.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 57% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

scam side...

1 December 2025
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hey Consumer

Thank you for your review, unfortunately you haven't provided any context or information regarding your issue.

Please contact our 24/7 Support team using the live chat option in the bottom right of site and we will be happy to assist you with any issue!

Best Regards,
The CSGORoll Team

Rated 1 out of 5 stars

They scammed us

They scammed us

18 December 2025
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hello Dennis!

Thank you for your review, unfortunately you haven't provided any context or information regarding your issue.

Please contact our 24/7 Support team using the live chat option in the bottom right of site and we will be happy to assist you with any issue!

Best Regards,
The CSGORoll Team

Rated 1 out of 5 stars

This might be the biggest scaming site…

This might be the biggest scaming site first they trick everyone with good daily’s then just slowly making everything more worse and even the battles feels fishy u can easy lose like 20 in a row or with 95 %

16 December 2025
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hello Johansson

Thank you for taking the time to share your thoughts. We’re sorry to hear you feel this way about the recent changes. Your feedback is noted, and we’re continuing to review updates to ensure the platform remains clear and consistent for everyone.

If you’ve experienced any issues or believe something needs to be checked, please feel free to reach out to our support team. They’ll be happy to look into your concerns or report anything that needs attention.

Best regards,
CSGORoll Team

Rated 1 out of 5 stars

Possibly the most laggy site i've used.

13 December 2025
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hello Kevsky

Thank you for you feedback, we're sorry to see you have experienced issues with our platform. Our team is always working hard to address any issues.
Please fill out the form on our discord with as much detail for us to better understand the specific issues that were causing this.

Best Regards,
The CSGORoll Team

Rated 1 out of 5 stars

website is a scam

website is a scam they are constantly rug-pulling promised free rewards and making returns worse and worse

10 December 2025
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hello Collin

Thank you for taking the time to share your thoughts. We’re sorry to hear you feel this way about the recent changes. Your feedback is noted, and we’re continuing to review updates to ensure the platform remains clear and consistent for everyone.

If you’ve experienced any issues or believe something needs to be checked, please feel free to reach out to our support team. They’ll be happy to look into your concerns or report anything that needs attention.

Best regards,
CSGORoll Team

Rated 1 out of 5 stars

Most BS site ive ever seen

Most BS site ive ever seen. the only thing that kept people here was dailies and they removed it. Pathetic. Lags non stop. Go to skinclub or sum like that but dont come here and i mean it. As soon as i get my REMAINING dailies so couple more days and i will NEVER visit this site. I spit on yall.

10 December 2025
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hey Liudbis

Thank you for taking the time to share your thoughts. We’re sorry to hear you feel this way about the recent changes. Your feedback is noted, and we’re continuing to review updates to ensure the platform remains clear and consistent for everyone.

If you’ve experienced any issues or believe something needs to be checked, please feel free to reach out to our support team. They’ll be happy to look into your concerns or report anything that needs attention.

Best regards,
CSGORoll Team

Rated 1 out of 5 stars

Account finnaly closed this is the most…

Account finnaly closed this is the most rigged i have ever experienced site laggs and just takes your money no chance in winning here anymore hope everyone stops using them and they go bankrupt they dont deserve any money afther what they have done greedy and disqusting

10 December 2025
Unprompted review
Rated 1 out of 5 stars

Poor experience over years

Lies over lies
The site failed a lot including below
- poor networking over years
- poor customer services which is bascially useless
- not transparent information including poor announcement
- always delay on their schedule
- poor Q&A about their new policies

10 December 2025
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hello Nice!

Thank you for taking the time to share your thoughts. We’re sorry to hear you feel this way about the recent changes. Your feedback is noted, and we’re continuing to review updates to ensure the platform remains clear and consistent for everyone.

If you’ve experienced any issues or believe something needs to be checked, please feel free to reach out to our support team. They’ll be happy to look into your concerns or report anything that needs attention.

Best regards,
CSGORoll Team

Rated 5 out of 5 stars

The support staff was helpful in…

The support staff was helpful in resolving a pretty complicated situation for me. Mush in particular was helpful with resolving things quickly. I’m grateful for their help and quick responses.

5 December 2025
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hey Jakob!

Thank you for your kind feedback. We're happy to see you had a great experience with our Support Team!

Best Regards,
The CSGORoll Team

Rated 1 out of 5 stars

AVOID THIS SITE

Avoid this site at all costs! They used the daily challenges to attract players, and now they've removed them all, stealing players' money and progress. This new system is a complete scam; they have no respect for their community. Stay away from this site!

1 December 2025
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hey Gary

Thank you for taking the time to share your thoughts. We’re sorry to hear you feel this way about the recent changes. Your feedback is noted, and we’re continuing to review updates to ensure the platform remains clear and consistent for everyone.

If you’ve experienced any issues or believe something needs to be checked, please feel free to reach out to our support team. They’ll be happy to look into your concerns or report anything that needs attention.

Best regards,
CSGORoll Team

Rated 1 out of 5 stars

Scam site

The owner of the site keeps reporting bad reviews! STAY FAR AWAY FROM THIS SCAM SITE!!!!!

4 December 2025
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hey Jacob!

Trustpilot automatically flags reviews when they come from the same source to avoid people from spamming negative comments and to stop abuse.

Best Regards,
The CSGORoll Team

Rated 5 out of 5 stars

Best support in my opinion

Hey there, just wanted to say that mush from support does a great job, i've been active on this site for a long time and many support agents along the way but mush is definitely one of my fav because he knows what he is doing and recently helped me transfer my xp from my old account.

4 December 2025
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hey Lonzo

Thank you for your positive review! We're glad to see you have had a great experience and our support staff were able to assist you!

Best Regards,
The CSGORoll Team

Rated 1 out of 5 stars

Greed

Spit on their customers over dailies. Were out!

24 November 2025
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hey Brandon

Thank you for taking the time to share your thoughts. We’re sorry to hear you feel this way about the recent changes. Your feedback is noted, and we’re continuing to review updates to ensure the platform remains clear and consistent for everyone.

If you’ve experienced any issues or believe something needs to be checked, please feel free to reach out to our support team. They’ll be happy to look into your concerns or report anything that needs attention.

Best regards,
CSGORoll Team

Rated 1 out of 5 stars

Remosce and reworked daily / daily is…

Remosce and reworked daily / daily is not daily it can be now opened only if u got enough of some kind of “ esence”… Joke stay away froˇ this sítě no rewards waiting for you here

1 December 2025
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hello Jan

Thank you for taking the time to share your thoughts. We’re sorry to hear you feel this way about the recent changes. Your feedback is noted, and we’re continuing to review updates to ensure the platform remains clear and consistent for everyone.

If you’ve experienced any issues or believe something needs to be checked, please feel free to reach out to our support team. They’ll be happy to look into your concerns or report anything that needs attention.

Best regards,
CSGORoll Team

Rated 1 out of 5 stars

worse update ever

worse update ever! Ruin the site, screwed loyal players ! Ruin the dailies !

2 December 2025
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hey Nope

Thank you for taking the time to share your thoughts. We’re sorry to hear you feel this way about the recent changes. Your feedback is noted, and we’re continuing to review updates to ensure the platform remains clear and consistent for everyone.

If you’ve experienced any issues or believe something needs to be checked, please feel free to reach out to our support team. They’ll be happy to look into your concerns or report anything that needs attention.

Best regards,
CSGORoll Team

Rated 1 out of 5 stars

csgo roll take free rewards !!!

30 November 2025
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hey Revers

Thank you for taking the time to share your thoughts. We’re sorry to hear you feel this way about the recent changes. Your feedback is noted, and we’re continuing to review updates to ensure the platform remains clear and consistent for everyone.

If you’ve experienced any issues or believe something needs to be checked, please feel free to reach out to our support team. They’ll be happy to look into your concerns or report anything that needs attention.

Best regards,
CSGORoll Team

Rated 1 out of 5 stars

Its terrible

Its terrible , this site is a total scam. Iv depod a lot here and iv had not a single cashout. Never once i have been over the total amount i depod for the session. If you are reading this please never depo on this site , NEVER.

27 November 2025
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hello Sam!

Thank you for your feedback, we're sorry you have had a negative experience on our platform.

Unfortunately you haven't provided any information or context about what your issue is. Please reach out to our 24/7 Support team using the live chat option in the bottom right of site and we will be happy to assist you with any issue!

Best Regards,
The CSGORoll Team

Rated 1 out of 5 stars

Avoid at any cost

Just avoid this Site at any cost. Csgoroll once was the leading csgo skin Casino. But every other Site now offers more.

With the latest Update they punched every Long year customer straight in the face. They removed Levels who users worked hard for completly. Changed dailys rewards cases down to only one Case. If you dont spend an insane amount of coins to Level Up you will loose Our dailys until you Level Up again( in m Case i need to wager around 200k$)

Also staff running around in streams and discord insulting year Long active members of the Community who are Not Happy with this Update.

Dont Play in this Site. There are way better alternatives now. Csgoroll Just killed itself with this Update.

(Doesnt even mention the INSANE houseedge here)

Also they try everything possible to remove all 1* Reviews here

25 November 2025
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hello Denis

Thank you for taking the time to share your thoughts. We’re sorry to hear you feel this way about the recent changes. Your feedback is noted, and we’re continuing to review updates to ensure the platform remains clear and consistent for everyone.

If you’ve experienced any issues or believe something needs to be checked, please feel free to reach out to our support team. They’ll be happy to look into your concerns or report anything that needs attention.

Best regards,
CSGORoll Team

Rated 1 out of 5 stars

One of the worst updates to date

One of the worst updates to date. Man you cant much dumber than that. Tell me you're scamming without telling me you're scamming your customers.

24 November 2025
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hello Mac

Thank you for taking the time to share your thoughts. We’re sorry to hear you feel this way about the recent changes. Your feedback is noted, and we’re continuing to review updates to ensure the platform remains clear and consistent for everyone.

If you’ve experienced any issues or believe something needs to be checked, please feel free to reach out to our support team. They’ll be happy to look into your concerns or report anything that needs attention.

Best regards,
CSGORoll Team

Rated 1 out of 5 stars

Messed up the dailies which people…

Messed up the dailies which people spent so much money on.

21 November 2025
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hello Ratul

Thank you for taking the time to share your thoughts. We’re sorry to hear you feel this way about the recent changes. Your feedback is noted, and we’re continuing to review updates to ensure the platform remains clear and consistent for everyone.

If you’ve experienced any issues or believe something needs to be checked, please feel free to reach out to our support team. They’ll be happy to look into your concerns or report anything that needs attention.

Best regards,
CSGORoll Team

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