SCAMMERS ARE BACK! PLEASE DO NOT ORDER THESE PEOPLE TOOK OVER £300 IN 2024 AND NEVER SENT MY ORDER THEN CLOSED DOWN WEBSITE AND NOW BACK.
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See what reviewers are saying
This company used to be legit, but now I believe something has happened. Placed order 15 Feb 2024 and order was never fulfilled. Same as the others are saying, I've messaged and received no replies. T... See more
I'm very disappointed with this product as I had such high hopes for it but unfortunately when used as well as following instructions the only thing it'd done is made my complexion slightly darker and... See more
This company have no customer heart but just want to have their monies.I purchased from the company from 2st of Dec,till now no communication,No shipping,it’s been 13days,I sent several messages but... See more
Company replied
Company details
Information provided by various external sources
A revolutionary skincare company specifying in pharmaceutical-grade ingredients for optimum results.
Contact info
130 OLD STREET, EC1V 9BD, LONDON, United Kingdom
- info@crystalglow.co.uk
- crystalglow.co.uk
1.5
Bad
116 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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The delivery was very fast more thank I…
The delivery was very fast more thank I expected but at the same time I needed the products for my DIY at that same time so thank you!! Rightnow I have used the product made with those powders just for about 8days so no results yet but I believe with time the result will be great!
29 July 2020
Unprompted review
I just get my products
I just get my products, but the first tring was great
23 July 2020
Unprompted review
Excellent service
9 July 2020
Unprompted review
Reply from Crystalglow (CG Skincare)
Thank you for leaving a review.
Great in smoothie & a good quality…
Great in smoothie & a good quality product
30 June 2020
Unprompted review
Reply from Crystalglow (CG Skincare)
Thank you for leaving a review. We are happy to hear you're enjoying our product.
Will definitely re order again 👌🏼
28 June 2020
Unprompted review
Reply from Crystalglow (CG Skincare)
Thank you for leaving a review. We are happy to hear you're enjoying our product.
Reply from Crystalglow (CG Skincare)
Thank you for leaving a review.
Lovely product and good taste
Lovely product and good taste. Excellent customer skills.
27 June 2020
Unprompted review
Reply from Crystalglow (CG Skincare)
Thank you for leaving a review. We are happy to hear you're enjoying our product.
So I bought face wash and toner
So I bought face wash and toner, been using for nearly 2weeks now morning and night consistently, to be honest I can't say I've noticed much of a difference, the face wash pump was damaged on arrival and doesn't pump,which is annoying. At that price point I expected better.
26 June 2020
Unprompted review
Reply from Crystalglow (CG Skincare)
Hello,
Thank you for your review.
Unfortunately 2 weeks is nowhere enough time to get any visible results so we ask for you to be patient and i'm sure you will notice some changes.
Our pumps have a safety mechanism which prevent spillage during transportation. To unlock the pump please twist the full cap clockwise and then the lid only anti clockwise till its springs up. This will release the safety and you can use as you please. If the problem still persists please email us at info@crystalglow.co.uk and we'll be happy to send you a replacement for free.
Fast shipping and delivery very good…
Fast shipping and delivery very good quality products love the Kojic and papaya facial cleanser along with the Hair serum I had purchased. Love both products, thank you so much.
Much love x
Miss H
21 June 2020
Unprompted review
Reply from Crystalglow (CG Skincare)
Thank you for your review. We appreciate it so much.
I recommand!
I've been using crystalglow products (kojic/papaya soap + dark spots corrector + lactic acid bodylotion) for 2 weeks now.
I'm seeing results on my face. I have severe hyperpigmentation (face darker than body) and dark spots (acne scars). The dark spots are fading and hope with more time my whole face will become lighter. I dont know if the bodylotion is doing anything but i'll see after a month or so. And i think bcuz the profucts are all natural it doesnt irritate my skin so im really happy. Im thinking of purchasing the kojic acid soap bar bcuz its more potent and the acne serum for my oily skin and breakouts. Besides that, they have a good customer service, they also helped me chose the products and even gave me a free sample of the dark spot correcter.
20 June 2020
Unprompted review
Reply from Crystalglow (CG Skincare)
Thank you for taking out time to leave a review. Much aprreciated.
I have been using the intense…
I have been using the intense brightening lotion and the liposomal glutathione...its been more than a month but I haven't seen visible results I'm still patient and consistent will give another review by the end of the month.
17 June 2020
Unprompted review
I have used the products for about 3…
I have used the products for about 3 weeks , not sure I have noticed so mucg improvement in my skin. Would have loved to see directions for use on the products.
15 June 2020
Unprompted review
5 star can’t fault
14 June 2020
Unprompted review
Excellent communication
Excellent communication. Not sure about the products yet Everyone is different I guess. But will be going back to using other natural products.
11 June 2020
Unprompted review
Reply from Crystalglow (CG Skincare)
Hello, sorry to hear you're unhappy with the products. All our products are 100% natural so you shouldn't experience any darkening if used correctly.
I couldn't find an order number for you but please email us at info@crystalglow.co.uk and hopefully we can help and advise on how best to use the products for the most desirable results.
Reply from Crystalglow (CG Skincare)
Thank you for your review.
Received in good despite Covid
Received in good time despite Covid. 4 stars because the pump on the face wash doesn't work, no instructions or ingredients. Early days so no idea if it works yet
9 June 2020
Unprompted review
Reply from Crystalglow (CG Skincare)
Hello,
Thank you for leaving a review.
We're sorry to hear you're having problems with your pump. If you twist it clockwise it releases the safety mechanism and you can pump as desired. If you're still having problems please email us at info@crystalglow.co.uk and we will send you a replacement.
All ingredients can be found on the bottom of the label and also on the listings on our website. You can also find useful instructions and tips on the listings too.
Great product, Great service.
Nice fast shipping. Only reason I didn't give 5 stars is because they don't provide any Safety Data Sheet so I can only use the products for personal rather than commercial use which is a shame.
30 May 2020
Unprompted review
Reply from Crystalglow (CG Skincare)
Thank you for your review.
We have a certificate of analysis for all our products which can be requested. Please email us at info@crystalglow.co.uk and someone will be able to provide this for you.
All good so far.
26 May 2020
Unprompted review
Reply from Crystalglow (CG Skincare)
Thank you for leaving a review.
Bought couple of things and they give…
Bought couple of things and they give me Express shipping was really nice hope the product are good
23 May 2020
Unprompted review
Reply from Crystalglow (CG Skincare)
Thank you for leaving a review.
Have not received my product yet
Have not received my product yet. Ordered April 30th. Still no update on tracking...
21 May 2020
Unprompted review
Reply from Crystalglow (CG Skincare)
Hello sorry to hear you still haven’t received your package and your tracking hasn’t updated. Unfortunately we have no control over these things once they leave the warehouse.
Please send us an email and we’ll be happy to help and find a solution for you. You can contact us via info@crystalglow.co.uk
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